Frontline, hourly employees make up more than 70% of the U.S. workforce. Asking specific questions about their skills, experience and attitudes encourages more honest and insightful answers, which helps lower the risk of making costly hiring mistakes.
When interviewing for skills, keep the following questions in mind:
- What does it take to be a good (job title)?
- Have you found any way to make your current job easier or more rewarding?
- How do you schedule your time?
- What do you do when your schedule is upset by unforseen events?
- What is the most difficult part of your job?
- What problems do you encounter in doing your job? How do you handle them?
- What are some things you find difficult to do? What do you feel this way?
- What aspects of the job do you consider most important?
- Describe your strengths in terms of specific skills, knowledge, and personal attributes.
- What will your previous supervisors say are the two areas you need to work on?