Here are four formulas for calculating the return-on-investment intechnology-based training (TBT):
Cost Savings
| instructor-ledcosts – technology training costs | = | TotalCost Savings |
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Break-Even Analysis for TBT
Step 1:
TBTdelivery costs # students | = | Per-StudentDelivery Cost of TBT |
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Step 2:
instructor-ledtraining delivery [ILT] costs # students | = | Per-StudentDelivery Cost of ILT |
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Step 3:
(TBTdesign / development costs – ILT design / development costs) (step 1 – step 2) | = | Break-EvenPoint |
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Cost-Benefit Analysis
financialbenefits cost of training | = | Cost/BenefitRatio |
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ROI Calculation
(totalbenefits – total costs) * 100 (total costs ) | = | ROI (%) |
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Excerpted from “What Smart Trainers Know,” by Lorraine L. Ukens, Copyright 2001 by John Wiley & Sons, Inc. This material is used by permission of Jossey-Bass, Inc., a subsidiary of John Wiley & Sons, Inc.