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Author: Max Mihelich

Posted on June 19, 2013August 6, 2018

Behavioral Change: Behavior-Motivating Recognition Programs on the Rise, Survey Finds

Programs to motivate specific employee behaviors are on the rise. Scratch that—such programs are really on the rise.

According to a survey conducted by WorldatWork and ITA Group, 41 percent of respondents include behavior-motivating plans in their recognition programs—a 16 percent increase from five years ago when such plans first started appearing.

Length-of-service, above-and-beyond performance and peer-to-peer recognition remain the top three most prevalent goals for recognition programs.

But for the first time in the 11 years since this survey has been conducted, programs to motivate behavior have been identified as the fourth most important aspect of employee recognition programs, according to the report released June 11. Furthermore, behavior-motivating plans were only 1 percentage point behind peer-to-peer recognition plans, the third most popular kind of recognition plan.

“In the last several years, organizations have recognized the opportunity to reward their employees for emulating behavior that will drive business results,” said Rose Stanley, recognition practice leader for WorldatWork, in an email. “They may be organized programs such as suggestion or idea programs to better the organization or save them money; peer-to-peer programs that allow peers to recognize each other for doing something good that benefited the team or organization; putting in extra effort on a work project that helped the organization out. Even some wellness programs can be a part of recognition.”

The survey also found that 46 percent of senior managers view recognition programs as an investment rather than an expense. Additionally, 41 percent of respondents feel a “high level of support” for recognition programs from senior management, a 37 percent increase since 2010.

“The 2013 data shows 70 percent of organizations offer between three and six different recognition programs, but the sustainable impact on both behaviors and the overall business varies across program types,” said Jaimee Chism, employee loyalty practice leader, ITA Group, in a written statement. “Smart organizations are leveraging recognition programs as agile and flexible tools to align employee behavior with what positively impacts their business today.”

Stanley says these kinds of recognition programs are effective if desired behaviors are rewarded quickly—and relatively inexpensive as well.

“Reinforcing all of these types of behavior and doing it soon after the behavior has occurred, helps create a line of site between the action and the award and hopefully the employee will repeat that behavior. The beauty is that it doesn’t have to be costly—it could even be free (a pat on the back, an acknowledgement from superiors or peers). But you do want to be careful that you do it appropriately so as not to create a sense of entitlement or the value could become diminished,” Stanley wrote.

The entire Trends in Employee Recognition 2013 survey can be read here.

Max Mihelich is a Workforce associate editor. Comment below or email editors@workforce.com. Follow Mihelich on Twitter at @workforcemax.

Posted on June 11, 2013August 3, 2018

GOP Senator Backs Senate’s Bipartisan Immigration Reform Bill

Ed Frauenheim is on assignment.

While the immigration reform debate in the House of Representatives appears to have come to an impasse—due to the departure of Rep. Raul Labrador from the House committee responsible for drafting reform legislation—the discussion in the Senate seems to be moving along slowly but surely.

Sen. Kelly Ayotte, R-New Hampshire, announced her support for the Senate’s bipartisan immigration reform bill on CBS’ Face the Nation on Sunday, calling it a “careful, thoughtful, bipartisan solution to a tough problem.”

Ayotte became the sixth Republican senator to endorse the bill, bringing the number of senators who support it closer to 60—the number needed to achieve a simple majority and avoid a filibuster from the GOP opposition.

The New Hampshire lawmaker cited mostly economic reasons when explaining why she decided to endorse the reform bill, such as the proposed increase in H-1B visas that would make it easier for the tech industry to fill some of the estimated 600,000 vacant STEM-related jobs; and the provision that would expand the use of E-Verify to all employers over a five-year period.

“Our immigration system is completely broken. … We have a legal immigration system that isn’t meeting our needs to grow our economy. I looked at … the E-Verify [system] to make sure we control who’s getting a job in this country, and also making sure there’s a better legal immigration system bringing the high-tech workers here to make sure we can have the best and the brightest here to grow our economy,” she said during her Face the Nation interview.

The Senate is expected to have its initial round of voting on the bill June 11, according to a CNN report. And several more votes on 300 proposed amendments are expected to follow. It’s likely the bill will be finalized by the Senate within the coming weeks, then moved to a vote, where it would be likely to pass sometime this summer.

However, Sen. Rand Paul, R-Kentucky, was quoted in the LA Times saying the Senate’s reform plan has “zero chance of passing the House.”

Max Mihelich is a Workforce associate editor. Comment below or email editors@workforce.com. Follow Mihelich on Twitter at @workforcemax.

Posted on June 5, 2013August 6, 2018

High Court Affirmative Action Case Could Have Workplace Implications

Although the U.S. Supreme Court is expected to render its ruling on the high-profile Fisher v. University of Texas before the justices’ session expires at the end of June, the actual impact of their decision on employers’ diversity initiatives appears far less distinct.

There is a chance the ruling, regarding the case of a student denied admission to the university, will undercut the legality of affirmative action programs beyond the education realm. But because affirmative action isn’t being directly challenged, both the outcome and significance are unclear. In fact, the ruling of this case could have no effect on affirmative action in the workplace at all.

Georgina Dodge, chief diversity officer at the University of Iowa, said the forthcoming ruling’s unpredictability is leading her to be cautious when it comes to Fisher. “I’m taking a wait-and-see approach. I don’t want to jump to any conclusions.”

The lawsuit was filed by Abigail Fisher, who was denied admission to the University of Texas at Austin in 2008. She missed automatic acceptance to the university under the state’s “Top 10 Percent Law,” which gives any Texas high school student who graduated in the top 10 percent of his or her class automatic admission to a Texas state university. Because of this, Fisher’s application to the school was examined and reviewed with regards to her academic performance and leadership qualities, as well as her race.

Fisher, who is white, sued the university, claiming her rejection was based on her race. Her lawyers argued the state law provided the university with a diverse student population on its own and that the university’s consideration of race in the traditional application process was unnecessary and, ultimately, discriminatory.

However, the university claims Fisher would not have been admitted to the school, regardless of her race, simply because her academic credentials were not strong enough, which puts into question whether she has the right to sue the university in the first place. Furthermore, the university argued its consideration of race in the application process was legal under the 2003 Supreme Court decision reached in Grutter v. Bollinger, which upheld the validity of the University of Michigan’s affirmative action procedures in its admissions process, according to the initial petition filed with the Supreme Court.

When the Fisher ruling is finally delivered, it could have implications for diversity initiatives at U.S. employers. Many companies use the principle of affirmative action in hiring and promoting workers—meaning they consider racial diversity in these activities.

“In the big picture, what’s at stake is the use of race as a factor in consideration for college admission and hiring in the public sector,” said Jon Hyman, a partner at Cleveland-based law firm Kohrman Jackson and Krantz and an employment law blogger for Workforce.

Hyman says there are “a bunch of potential outcomes.” And because Justice Elena Kagan recused herself because she was solicitor general when the Justice Department filed an amicus brief in the case when it was in the U.S. Court of Appeals for the 5th District, Hyman said he wouldn’t be surprised if “the court punts” and waits for a case with all nine justices able to rule.

Even if the court rules in favor of Fisher, Hyman doesn’t see any major changes coming for affirmative action programs, which, according to the U.S. Labor Department, are intended to “advance qualified minorities, women, persons with disabilities, and covered veterans.”

“It’s a long shot for this court to gut affirmative action. I don’t see this court doing that,” Hyman said. “The court has too much respect for precedent; it would be unusual for them to reverse 40 years of precedent. That’s not how our judicial system works. Affirmative action will survive in one way or another—the question is, in what form?”

While a court ruling in favor of Fisher potentially carries negative consequences for affirmative action, Iowa’s Dodge said those consequences may have no effect on the pipeline of diverse talent in the U.S. workforce.

“We may have two different outcomes in colleges and the workforce” as a result of the ruling, Dodge said. “What will happen as a result of Fisher is hard to tell. People think universities are always leading the way. But sometimes it’s the opposite. If the corporate world is demanding one thing—like diversity, which is valuable in today’s economy–it will work to attain it.”

Max Mihelich is a Workforce associate editor. Comment below or email mmihelich@workforce.com. Follow Mihelich on Twitter at @workforcemax.

Posted on May 20, 2013August 3, 2018

I am a Worker Seeking an Employer: eHarmony and the Job Search Industry

Ed Frauenheim is on assignment.

Online dating company eHarmony recently announced plans to get into the job search game. The company hopes to be successful by using methods similar to how it pairs compatible customers for serious romantic relationships.

Here’s what the Washington Post wrote about the subject: “At a time when many Americans are still struggling to find work, eHarmony is gambling that it can win users over with an approach that prioritizes the kind of personal, emotional qualities that are difficult to discern from a résumé or a LinkedIn profile.”

The new service isn’t set to launch until the second half of 2014. And most of the big questions about how it will work apparently remain unanswered.

So, considering all the question marks surrounding the proposed job search service, we decided to have a little fun with how job seekers will go about actually submitting applications.

Here’s some goofy stuff I came up with:

  • Entry-level millennial with eight months of administrative experience requires mid-level executive position at a totally hip software company operating in a 100 percent environmentally friendly, sustainable building. Company must offer free meals, nap time and three-day weekends.
  • Frustrated human resources officer looking for a fresh start and the chance to have a long, fruitful and happy career at any company where the workforce is comprised of mostly robots. Is willing to work with androids too. 10-human maximum. Maybe.
  • Chronically unemployed human simply yearning for the chance to remember what it’s like to truly connect with an employer again. Pleasantly proficient in Microsoft Office, enjoys working long hours and having intimate conversations about ROI.
  • Annoyed IT assistant seeks position at a company where no technical problems ever occur and all future co-workers are entirely tech-savvy—preferably as much as I am. Future employer must allow access to Netflix instant streaming in the office. Other hobbies include: the Internet.
  • Former CEO looking to serenade new, young employees with motivational ballads at any West Coast startup. A real wiz with corporate culture improvement and increasing employee engagement. Other hobbies include: yoga, looking at pictures of cats and turning down billions of dollars in buyout offers.
  • Fed-up Gen X midlevel manager sick of being taken for granted by unattached employer and tired of playing second fiddle to an older boss unwilling to retire. Looking for a new company that can give me the opportunity I deserve to grow. Still young, fun and full of life. Not afraid to be adventurous or try new things.

All levity aside, the idea that an impressive résumé doesn’t necessarily translate into a successful employee is what intrigues me most about this future eHarmony career service. I mean, regardless of how it’s fared since its IPO, Groupon was started by a guy with a music major. So who knows, maybe eHarmony will revolutionize the way companies hire. Maybe the service will flop and they’ll decide to just stick with the dating scene. I guess we’ll just have to wait a few years to see.

Max Mihelich is Workforce’s editorial intern. Comment below or email editors@workforce.com. Follow Mihelich on Twitter at @workforcemax.

Posted on April 15, 2013August 3, 2018

All In Favor of Improving Maternity Leave Policies?

Ed Frauenheim is on assignment.

In the Discussion Forum on our website, there’s a conversation being held that was started by one user who is wondering if he can legally terminate a pregnant employee if she uses up all of her FMLA allotted leave time after the birth of her child. This employee is currently using some FMLA leave time to recover from a “serious car accident.”

The answer is contingent on many factors including the state in which this employer is operating, the size of the employer, and the employer’s overall goodwill.

One of the forum’s consistent contributors recommended the pregnant employee look into short- and/or long-term disability options to extend the length of her recovery time. Even this option won’t result in a guaranteed extension of leave time.

Situations like this—where an employer wants to comply with the law but just ends up looking insensitive—don’t have to happen in the United States. We could simply catch up with the rest of the industrialized world and improve our maternity leave laws.

Out of all other industrialized nations in the world, the United States has the least generous maternity leave policies. Federal law allows women working for companies who employ 50 or more people to take 12 unpaid weeks off. A few states, like California, do provide more generous leave plans. Granted, there are companies with generous maternity leave polices. But clearly not every woman could or does work at one of these places.

It only feels right that a woman shouldn’t have to worry about her job security because of something her body does naturally. And no working woman who’s just delivered a baby should have to worry about having to find a trustworthy daycare facility for her 3-month-old infant.

An employee who doesn’t have to worry about these kinds of things would have a few less major distractions affecting her productivity at work. And employers wouldn’t have to worry about the cost of or the disruption incurred by a termination.

I’ll leave aside facts about the maternity leave laws of Sweden or the United Kingdom because the U.S. is light-years behind those countries on this issue, and instead I’ll focus on countries with similar lengths of time offered to new mothers: Canada, Germany and Brazil.

Canadian women get 17 weeks off. In Germany, women get 15 weeks off. And Brazilian women get 120 days—or roughly 17 weeks—off after they deliver a baby. As stated above, American women get 12 weeks off.

The biggest difference between these four maternity policies is that women in Canada, Germany and Brazil get at least 55 percent of their wages paid to them while they’re out of work. Canadian women get 55 percent of their total wages paid to them for 15 out of the 17 weeks they get for maternity leave, plus 35 weeks of paid parental leave. And German and Brazilian women receive full compensation while out of the office. Even in Tunisia, the country with the shortest maternity leave (30 days), a new mother is paid her full wages while she is out. There is no law mandating compensation for American women on maternity leave.

And I’m not sure there has to be. Problems like the one that got me started thinking about this issue could be resolved without government intervention. Companies could simply go beyond the pregnancy discrimination laws and FMLA leave policies and give their employees longer and compensated maternity leave.

Corporate America is richer than it’s ever been. The stock market has hit record highs recently; executive compensation has skyrocketed while the wages of average workers have virtually stagnated over the past thirty years, even as productivity increases.

The cost of living goes up when you add another human to a family. Leaving a woman without at least some percentage of her paycheck while she’s taking care of a newborn just seems irresponsible.

At a time when businesses are expecting more from their employees than ever before, I feel a little reciprocity is in order. I mean, why not? Improving maternity leave policies would result in more loyal, dedicated employees.

Max Mihelich is Workforce’s associate editor. Follow Mihelich on Twitter at @workforcemax. Comment below or email editors@workforce.com.

Posted on April 12, 2013August 3, 2018

Another Generation Rises: Looking Beyond the Millennials

A new generation without an official moniker and relatively unknown to the larger corporate society of the United States is trudging through the American education system just like millions of others before them, and they are just starting to think about what they want to do with their lives.

In the meantime, though, some marketing companies and consultants across the country are trying to capitalize on this rising generation by studying them to help companies determine what products this generation will consume and how.

And more recently, some companies and consultants have begun to study this next generation to help businesses prepare for them as professionals. One marketing firm in Iowa coined the name the “Pluralist Generation” in reference to its tolerance for diversity. Others call them “Gen Z,” though that name seems unlikely to stick as critics argue using “Z” implies an end of some sort.

Still, others tout the “Homeland” generation when discussing the group succeeding the millennials. And finally, a fourth name has been given to this new cohort by one consultant—the “Re-Generation,” which is a nod to the group’s apparent commitment to environmental responsibility.

No matter what they end up being called, there is one thing businesses can count on from this generation: like all those that have come before them, this generation will surely impress its own unique needs upon the workplace.

Tammy Erickson has studied this new generation extensively. And based on her Carlisle, Massachusetts-based consulting firm’s findings, she and her associates have named the next generation the “Re-Generation”, or “Re-Gens” for short. The first members of this group were born around 1995, according to Erickson. “This generation has been steeped in reality and is living within finite limits,” Erickson says. “They’re very concerned with environmental issues, very conscious of looming energy shortages, water shortages.” This level of environmental consciousness has instilled within the generation’s collective personality a higher sense of responsibility to be more egalitarian and thoughtful with shared resources.

Erickson says the Re-Gens’ most pressing concern is the economy. The first members born into this generation entered their formative years (between ages 11 and 13) during the beginning of the Great Recession, which has given this group a desire to do more with less. In contrast to the millennials, the ReGens are a fiscally conservative group that’s more open to compromise, she says. “They’re unwilling to incur large amounts of debt,” Erickson adds. “They’re willing to defer gratification. They’re not a ‘buy now, pay later’ kind of group. They’re more willing to save up to buy something when they can afford it.”

Re-Gens are also much less likely to have a need for ownership. Erickson calls them a generation of renters, which is a characteristic stemming from their fiscal conservatism. For this generation, “Investments in homes don’t necessarily result in increased equity,” she says.

An interesting generational characteristic Erickson has noticed is that the Re-Gens are relatively indifferent to technology when compared with the millennials. Erickson says they have an “unconscious reliance on ubiquitous connectivity.” Essentially, the Internet has always been around for the Re-Gens, and consequently it’s played a larger role in their lives than for those of previous generations.

Echoing Erickson’s opinion about this group’s attitude toward technology is Penelope Trunk, founder and author of the workplace blog Brazen Careerist. Trunk, who refers to the group as “Gen Z,” says they aren’t “absorbed in technology like the millennials. They grew up with it.”

And it’s because of this relative indifference to technology that ultimately this generation may usher in an era when companies no longer supply employees with laptops, Erickson says, and instead turn to bring-your-own-device policies. “When I first started working, companies gave you calculators. Nobody hands out calculators anymore. I think that will be the case with computers in the future. I think companies will stop buying the technology they are buying now, like laptops and iPhones,” she says.

The consumer habits and collective personality traits of the Re-Gens could be indicative of what they’re going to be like as professionals—especially their apparent fiscal conservatism and commitment to the environment, Erickson says. However, not many businesses are thinking about this rising generation as professionals—yet.

“If there are any businesses thinking about this generation as workers, they’re most likely fast-food chains and other places that hire high schoolers,” Erickson says.

Erickson and Trunk are not the only voices contributing to the generational studies conversation, though.

Neil Howe, president and co-founder of Lifecourse Associates, a Fairfax, Virginia-based marketing firm, uses the term “Homeland Generation” for the next generation. The term is meant to reflect Howe’s prediction that this generation will be more likely to stay home in the wake of domestic and international turmoil.

When Howe talks about the Homeland generation, he isn’t talking about the same group of people as Erickson or Trunk. While Erickson believes the Re-Gens are poised to enter the workforce relatively soon, Howe doesn’t see the Homeland generation entering the workforce until the early-2020s at the earliest. In Howe’s opinion, the last millennials were born in 2004. Howe considers the oldest “Re-Gens” to be late-wave millennials instead.

These millennials are not distinct enough to be regarded as an entirely new generation in Howe’s opinion. He says all generations experience slight changes over time. The changes in millennials are the result of trends in the cohort. For instance, late-wave millennials were born around the advent of attachment parenting, also known as “helicopter parenting.” This overbearing style of parenting has led to late-wave millennials being emotionally attentive to the needs of others and also very good at working in teams on account of their many after-school activities, Howe says.

Despite the differences in opinions expressed by experts about the group of people born in the 1990s, there are some overlapping similarities concerning their collective characteristics.

Trunk says millennials are a group that tries to avoid conflict. Similarly, Howe says risk aversion increases as each generation progresses over time. The late-wave of millennials, then, will likely display an innate desire to dodge conflict.

“These are kids who are well-behaved, trusting, smart, high-achieving and well-oriented to the needs of others,” Howe says. “Kind of like the generation of the late 1940s and early 1950s.”

All three experts agree that this group of people born in the mid-1990s is more worried about the economy than people born in the 1980s. They also agree that this is a group of people who are concerned with the “big picture,” as Trunk calls it. These concerns will make companies that are fiscally conservative and environmentally responsible attractive to this generation, Erickson adds.

Big institutions and big brand names will also be attractive to this group. “A well-known employer brand equals security for these people. It equals long-term stability,” Howe says.

Rachel Maynard, a 19-year-old college student who works at Pizza Port, a restaurant-brewery in Solana Beach, California, says working for a big company isn’t that important to her. “I just don’t want to do the exact same thing every day. And I never want to sell stuff,” she says.

The Re-Gens are “a little more savings-oriented” than millennials, Erickson says, which means they may be expecting businesses to offer more financial advice perks than they do now.

As the last trickle of early millennials are just about to graduate college and make their way into the U.S. workplace this summer, the re-gens could be looking to start their careers as early as this year as well. And within five years, the first wave of this cohort will be graduating from college. Then from there, members of this still-unnamed generation will be flooding into the business world, bringing about another round of change to America’s broader corporate culture.

For now, though, any predictions about what kind of professionals these kids will be are simply that—predictions—because a good deal of time still needs to pass before this new generation’s impact on the workplace is truly felt.

Max Mihelich is Workforce’s associate editor. Comment below or email editors@workforce.com. Follow Mihelich on Twitter at @workforcemax.

Posted on April 12, 2013August 3, 2018

Learning to Save, Saving to Learn: A Portrait of the Next Generation

Rachel Maynard is 19, a full-time student and works as a kitchen manager at Pizza Port, a Solana Beach, California-based restaurant and microbrewery. At 19 years old, she is at the leading edge of what generational consultant Tammy Erickson labels as the “Re-Generation”—the next wave of people getting ready to make their mark on the workforce.

Erickson labels Maynard’s peers as a generation of individuals shaped by environmental issues as well as the financial crisis of 2008. As a result, members of this generation are committed to sustainability and tend to be fiscally conservative. Compared to the millennials, Re-Gens are reluctant to incur debt, and more likely to save their money.

When asked if she thinks the Great Recession shaped her worldview, Maynard responds: “It does, but I’m not fully informed on it.” However, she did say that when her father lost his job around that time, her family wasn’t severely affected because her dad had been good at saving money. Maynard says the situation made her realize the value of saving, and that she’s becoming more of a saver.

Neil Howe, president and co-founder of LifeCourse Associates, refers to people Maynard’s age as late-wave millennials. Howe says an important quality of this cohort is that they place a higher importance on education than older millennials.

“The idea of college and getting a degree is highly important to this group of people,” he says.

Maynard emphasized how important college is to her. She’s currently finishing her associate’s degree and will be starting on her bachelor’s soon. From there she says she might even go for her master’s degree or maybe even a Ph.D.

“The world is more competitive today, so you need more education,” she says.

Max Mihelich is Workforce’s associate editor. Comment below or email editors@workforce.com. Follow Mihelich on Twitter at @workforcemax.

Posted on March 25, 2013August 3, 2018

More Employers Looking to Impose Wellness Program Nonparticipation Penalties in 2014

More employers are planning to use financial penalties to motivate their employees to participate in corporate-sponsored health and wellness programs, according to a recent survey published by Lincolnshire, Illinois-based Aon Hewitt.

The survey reports 83 percent of employers offer incentives for participation in health and wellness programs, such as health risk questionnaires, biometric screenings and smoking cessation programs. Among that group of employers, only 5 percent exclusively use health insurance premium increases or penalties, while 16 percent offer a mix of rewards and penalties. Seventy-nine percent of employers only use awards like premium discounts, cash or gift cards to encourage participation in health and wellness programs, according to the survey, which is due out in April.

But the percentage of employers who use penalties is expected to increase. According to the survey, 58 percent of employers indicated they intend to impose penalties on employees who “do not take appropriate actions for improving their health” in the next three to five years.

Additionally, the percentage of employers who tie financial incentives to specific health management goals is expected to increase as well, the report says. About 24 percent of employers currently offer rewards for employees who achieve healthy blood pressure, body mass index, blood sugar and cholesterol levels, while 66 percent are considering offering similar incentives during the next few years, according Aon’s findings.

“Motivating people to participate through the use of incentives is a best practice in the industry and these strategies will continue to be a critical part of employers’ health care strategies in the future,” Aon Hewitt’s chief innovation officer for health and benefits, Jim Winkler, said in a statement released March 25.

Another recent study conducted by New York-based Towers Watson strengthens the notion that employers are taking a tougher stance on health and wellness. The Towers Watson survey found 18 percent of employers impose premium and/or deductible penalties against employees who do not participate in or do not complete health management programs, and an additional 36 percent indicate they plan to implement similar penalties in 2014.

Outcomes-based incentives in the form of rewards or penalties are offered by 16 percent of the 583 employers surveyed by Towers Watson, and 47 percent indicated they will be offering such incentives to employees in 2014.

Max Mihelich is Workforce’s associate editor. Follow Mihelich on Twitter at @workforcemax. Comment below or email editors@workforce.com.

Posted on March 4, 2013August 6, 2018

Companies Finding ‘Blended’ Recruitment Approach Is Splendid

While the U.S. economy continues its slow recovery, many employers are still uncertain about its future.

As a result, employers are still looking for ways to cut costs, according to a recent survey by the consultancy Aberdeen Group. One of the ways companies have started to save money is by integrating recruitment strategies with an approach labeled as a “blended workforce,” according to the study.

Historically, organizations have used separate outsourcing providers for traditional talent acquisition and contingent workforce supply-chain management. The blended approach, however, uses a single provider for both processes, according to the report. 

Employers cited reasons such as reducing costs, improving visibility to attract top talent and improving productivity for why they are developing blended workforce strategies. “If organizations have a clear view of their traditional employees and contingent and contractor workforce, they are better equipped to make leaner and smarter decisions around securing and retaining talent,” the report says.

The report, which can be read here, offers advice for employers hoping to develop a blended recruitment strategy:

  • Foster collaboration between key internal units. A blended workforce strategy needs a shared set of objectives between human resources, procurement and business leadership, as well as continuous communication between the three.
  • Define a formal strategy. Organizations should document existing processes and future goals based on the internal and external marketplace. A comprehensive plan will enable a company to design foundational practices in the context of long-term growth.
  • Invest in technology as a program enhancer. Forty-three percent of companies surveyed for the report said they are automating key processes in managing the blended workforce. Applicant tracking systems are used by 41 percent of companies to automate their key processes of their blended strategies. 

“The contingent workforce and traditional employees are both vital to an organization’s talent strategy,” says Teresa Creech, president, managed services providers and contingent workforce solutions, Randstad Sourceright, a global provider of human resources services. “An integrated approach to the blended workforce requires the insight and strategic perspective to facilitate change and drive results—and it requires an informed view of how companies are addressing the same opportunity in their organizations.”

Max Mihelich is Workforce’s editorial intern. Comment below or email editors@workforce.com. Follow Mihelich on Twitter at @workforcemax.

Posted on February 11, 2013July 16, 2018

Pre-existing Perspective: New York Court Rules Against Reimbursing Employer

An injured worker’s diabetes and obesity are not pre-existing conditions that would allow New York’s Special Disability Fund to reimburse her employer for workers’ compensation benefits, a New York appellate court ruled on Jan. 31.

The self-insured Schenectady Community Action Program Inc. sought reimbursement from the Special Disability Fund for JoAnn LaDuke’s workers’ compensation benefits. LaDuke was an employee of the program for nearly 20 years when she sustained back and shoulder injuries while assisting students exiting a bus in May 2002, according to court records.

New York’s disability fund argued it was not liable for LaDuke’s benefits, as the New York State Worker’s Compensation Board had initially determined. The New York appellate court reversed the compensation board’s decision.

The court ruled LaDuke’s diabetes and obesity did not hinder her ability to perform her job.

The “claimant testified that, although she had suffered from diabetes for over 20 years, it was controlled through oral medication and had never affected her ability to perform the job,” according to the court’s ruling.

As for her obesity, LaDuke testified that she had “always been heavy” and it never proved a hindrance to her job performance. “In any event, claimant testified that she had never been diagnosed with a medial condition that caused her obesity, and there is no instance in which obesity, lacking a medical basis that would ensure permanency, has been found to be a pre-existing condition,” the court ruled.

Max Mihelich is Workforce’s editorial intern. Comment below or email editors@workforce.com

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