During the Caterpillar business unit’s career-development training process in Joliet, Illinois, the company compiled the following competencies as necessary for success within the reorganized, changing organization:
- Interpersonal skills:
Possesses team-building and leadership skills. Can effectively lead groups and facilitate group interaction
- Problem-solving skills:
Can analyze and use problem-solving approaches
- Communication skills:
Able to verbalize articulately, make presentations and write cogently
- Leadership skills:
Is recognized by peers as a natural leader. Accomplishes results without formal authority
- Organization and planning skills:
Able to manage time. Sets and achieves goals
- Technical skills:
Possesses education specific to assignments and job content. Understands and uses appropriate level of technical skills
- Responsibility: Takes initiative.
Accepts accountability for own work and additional tasks for the good of the group
- Assertiveness:
Able and comfortable with communicating openly and directly. Demonstrates self-confidence and awareness of others’ perceptions
- Flexibility:
Able to adapt to organizational changes and changing market needs. Willingly considers new ideas and implements new ways of doing things
- Judgment:
Able to determine level of risk and appropriate action. Accepts accountability for significant decisions.
Personnel Journal, April 1994, Vol.73, No. 4, p. 100.
