Rick Bell – Page 18

May 26, 2020June 29, 2023

How to make your onboarding process engaging and easy

Time was in the not so distant past an employee’s first day on the job was spent filling out a raft of paperwork. If they finished the daunting deluge of forms in front of them, there might be time to find their workstation only to stare at a blank screen, since IT had no clue that a new employee was joining the organization.

It’s a scenario that unfortunately still plays out. Most organizations have some type of orientation process for new hires. Too often though, those programs are neglected, poorly run and mismanaged.

That experience transforms an eager new recruit into an employee who is disengaged and disillusioned with their new company based on their first day at work. Rather than going home and effusively boasting about a great first day, your newest staff member is more apt to mumble, “Eh, I’m just glad today is over.”

Make onboarding memorable and easy

Onboarding — the process of providing new employees with the key information and training to be immediately successful in their new roles — should be simple, engaging and perhaps most importantly, repeatable.

Thanks to a continuous surge in innovative human resources technology, a simple, paperless online onboarding solution has organizations bidding farewell to the tedious stream of paperwork and enhancing their employee’s first days on the job.

The advantage of paperless onboarding

When an organization adopts a digital onboarding solution, everything becomes paperless. The new employee’s banking details, withholdings, important addresses, emergency contacts and immigration status are immediately integrated into payroll and admin without a single sheet of paper being passed along. Online onboarding allows new hires to examine health and retirement benefits options and other company perks at their leisure.

HR also gets a valuable early-alert solution to schedule IT and other stakeholders that a new employee will be joining the organization. This portion of online onboarding should become a seamless, well-structured experience that HR can use whenever a new hire joins the organization.

Getting social

In most cases a new hire knows no one in their new workplace. Other than some cursory interactions with the immediate hiring team prior to their first day, the new person is walked awkwardly through the workplace with basic introductions and small talk.

Digital onboarding software can launch a social interaction well before the new hire ever enters the workplace. Access to the onboarding software allows the new employee to begin learning about their future teammates, supervisors, key executives and responsibilities.

They can pre-enroll in company- and job-specific training courses, survey employee resource groups and open a dialog with future colleagues. From hobbies to food restrictions, managers can get to know their new employee.

One chance at a first impression

Given that the onboarding process is a new hire’s introduction to the organization and its workplace culture, onboarding plays an underrated role in employee retention.

Research has shown that a new hire will decide within the first year if they want to stay with the company. One survey revealed that nearly a third of new hires quit their jobs within the first 90 days while a separate report showed that organizations with a strong onboarding process improved new-hire retention by 82 percent and productivity by over 70 percent.

An effective and inviting onboarding process holds the key to improving employee morale, productivity and retention. Workforce.com’s employee onboarding platform keeps it simple.

An employee’s first day shouldn’t be all about arduous paperwork and trying to absorb an overwhelming information dump of company rules and policies. Instead, go paperless and online with your onboarding so your new hires can do it all ahead of time and immediately dig into the job at hand.

May 21, 2020April 11, 2023

How to avoid overstaffing through wage tracker software

While restaurants brimming with patrons and retailers bustling with shoppers are energizing images, employers must keep a level head when staffing their locations. Whether it’s reviving a dormant construction site or setting up the outdoor patio for a busy weekend brunch, a real-time wage tracker solution will help employers avoid the common mistake of overstaffing their workplace and spending too much on labor costs.

Understand your wage spend

Business owners want to keep patrons coming back whether they are grabbing a meal or leisurely shopping for a new pair of shoes, which means more foot traffic in the door.

Correctly staffing your location is crucial to profits as well as customer satisfaction. That can be as simple as consolidating employee data currently logged in varying systems and spreadsheets into a single online platform. Merging your employee data with the technology to track wage costs in real time and adjust staffing levels can avert the nagging issue of being overstaffed or understaffed.

Beware of peaks and valleys

All organizations have their rush times and slowdowns. Think strategically and incorporate software solutions for those periods but also remain flexible for the unexpected. Some ideas to consider:

Denote peak seasons and hours versus slow seasons and hours to determine how many employees are needed.
Give employees schedule preferences, reasonable time off and the holiday schedule.
Distribute advanced schedules to head off any conflicts or unforeseen circumstances.

Avoid overstaffing

Eager employers don’t want to be left short-staffed. Wage tracker software helps eliminate erring on the side of caution and adding more people than are needed, which cuts into the company’s profits.

There’s also a dirty little secret when it comes to the cost of overstaffing. Employees hate getting cut once they show up and also dislike standing around for hours on end with nothing to do. Either way, employees will complain that their time was wasted by a boss who scheduled too many employees. Do it over and over and you’ve provided them the time to search their phones for other employment options.

And avoid understaffing

When the workplace is short-staffed, employees complain that they are constantly on the run and overworked to the point of exhaustion. That leads to poor quality of work, high levels of stress and increased absences. There will be higher overtime expenses, which can result in a more costly alternative than hiring additional employees full time. And like overstaffing, short-staffing a workforce leads to employee turnover, too.

Keep employees happy and cut costs

Put the kibosh on grousing employees and give them a reason to be happy and fairly compensated for the work they do. Effective wage-tracker software will prompt managers that wage costs are higher than expected so they can make adjustments throughout the day to successfully run their shift. The wage tracker platform’s built-in wage calculator monitors real-time costs, staff count and where employers may be overspending per shift with up-to-the minute reporting.

The result will be a savings in wage costs and a drop in unnecessary overtime. You’ll also notice a more satisfied and engaged workforce.

As organizations ramp up their staffing, this is the perfect time to incorporate live wage tracker software to empower managers with the tools they need to accurately and fairly compensate employees and assess staffing levels in the moment and at a glance.

May 18, 2020June 29, 2023

House proposes significant expansions to paid leave under Families First Coronavirus Response Act

The House of Representatives on May 15 passed the Health and Economic Recovery Omnibus Emergency Solutions (HEROES) Act, H.R.6800. Among other things, it proposes significant clarifications and expansions to the Emergency Family And Medical Leave and Emergency Paid Sick Leave provisions of the Families First Coronavirus Response Act.

What are these proposed changes?

Emergency Family And Medical Leave

Expands emergency FMLA coverage to all employers, not just those with less than 500 employees.
Expands the definition of “parent” to include foster parents, adoptive parents, stepparents, parents-in-law, a parent of a domestic partner, and someone who stood in loco parentis to an employee when the employee was a child.
Provides emergency FMLA to an employee who is —
- self-isolating because of the employee’s own COVID-19 diagnosis;
- obtaining a medical diagnosis or care if the employee is experiencing the symptoms of COVID–19;
- complying with a recommendation or order by a public official with jurisdiction or a health care provider to self-isolate on the basis that the physical presence of the employee on the job would jeopardize the employee’s health, the health of other employees, or the health of an individual in the household of the employee because of the possible exposure of the employee to COVID–19 or because of the exhibiting of symptoms of COVID–19 by the employee;
- caring for or assisting a family member (also defined in the amendments) because the family member is self-isolating because of a COVID–19 diagnosis, because the family member is experiencing symptoms of COVID–19 and needs to obtain medical diagnosis or care, or because a public official or health care provider makes a recommendation or order that the presence of the family member in the community would jeopardize the health of other individuals in the community because of the possible exposure of such family member to COVID–19 or exhibiting of symptoms of COVID–19; and
- caring for a family member who is incapable of self-care because of a mental or physical disability or is a senior citizen, if the place of care for such family member is closed or the direct care provider is unavailable due to COVID–19.
Permits an employee to elect, but an employer cannot require, the substitution of paid time off for emergency FMLA.
Allows employees to take paid sick leave intermittently or on a reduced work schedule without regard to whether the employee and the employer have an agreement with respect to whether such leave may be taken intermittently or on a reduced work schedule.
Prohibits an employer from requiring certification by an employee in support of an emergency FMLA leave to not earlier than five weeks after the date on which the employee takes such leave
Extends the sunset date of emergency FMLA from 12/31/2020 until 12/31/2021.

Emergency Paid Sick Leave

Clarifies that paid sick leave under the FFCRA must be offered in addition to any paid leave offered by an employer, and prohibits an employer from changing its policies to avoid providing any additional paid leave.
Allows employees to take paid sick leave intermittently or on a reduced work schedule without regard to whether the employee and the employer have an agreement with respect to whether such leave may be taken intermittently or on a reduced work schedule.
Prohibits an employer from requiring certification by an employee for the need for paid sick leave for leaves less than three consecutive days of paid sick time, and further prohibits an employer from requiring such certification earlier than seven workdays after an employee returns to work.
Provides for a new allotment of 80 hours of paid sick leave if an employee changes employers.
Requires restoration of an employee to the same or equivalent position at the end of a period of paid sick leave.
Extends the sunset date of paid sick leave from 12/31/2020 until 12/31/2021.

Sen. Mitch McConnell has already said that this bill is DOA in the Senate in its current form but it’s unclear if this statement specifically referenced the FFCRA amendments. Stay tuned to see if any of these proposed amendments gain any traction in the Senate. I’ll keep everyone updated as this bill progresses.

May 14, 2020October 12, 2022

Using software to simplify payroll and overtime

Scheduling employees is difficult. Creating a schedule that factors in overtime can make the task even more time consuming.

For companies that run in shifts or have round-the-clock operations, overtime is often a necessity. Poorly managed overtime can result in unnecessary cost overruns, cause mistakes on the production line and result in fatigue-related accidents.

Don’t work overtime to figure out your employees’ overtime. There are digital solutions that can simplify scheduling, address overtime requests and streamline the payroll process. Utilizing technology to develop a sensible overtime policy is essential to streamline payroll and will result in a safer, more productive workforce.

Why institute an overtime policy?

According to the Department of Labor, employees covered by the Fair Labor Standards Act must receive overtime pay for hours worked in excess of 40 in a workweek of at least one and one-half times their regular rates of pay. An effective overtime policy helps employers sort through daily and weekly overtime calculations to remain compliant with state and federal regulations.

Balancing Productivity

Scheduling overtime is often done to meet increased deadlines. Scheduling with a hair-on-fire approach — a practice followed by way too many employers — doesn’t necessarily equal optimal productivity.

Inefficient shift schedules lead to excessive and ineffective overtime levels. Many operations with fluctuating work demands have outdated scheduling systems that leave some employees idle and others too busy. Scheduling solutions can solve that headache.

Consider how many employees are needed to work overtime without affecting your team’s mental and physical health. Evenly rotating overtime schedules also can cut the animosity between employees and encourage a more supportive environment.

How technology helps

Technology plays a huge role today in helping organizations manage and reduce overtime expenses and meeting rigorous compliance standards. If you’re still using manual timesheets, it’s time to upgrade to an automated timekeeping system.

Automating overtime management provides streamlined processing, an impartial implementation of policies, fewer errors and more accurate record keeping. Time keeping and employee scheduling software significantly reduces the workload for supervisors while balancing employee requests and providing significant savings with the elimination of unneeded overtime.

Many organizations already have access to all the data they need to predict overtime costs in their payroll and time and attendance software. However, they don’t utilize it to its full effectiveness and wait until the end of a pay period to begin a deep-dive analysis into employee hours.

Instead, be proactive! Incorporate real-time analytics to track hours as the week unfolds to help identify employees who are on track to work overtime and allow for changes in staffing to minimize or eliminate these situations. Extract the data and examine it in a meaningful, practical way.

Perhaps most importantly, your compensation data can help avoid costly compliance violations, overtime lawsuits and steep fines.

Delicate balance between work and life

Resources are thin. Too much overtime — or not enough overtime — can cause stress, fatigue and burnout. Consider your employees’ health, your workplace culture and your business’ bottom line when scheduling overtime.

Workforce.com’s software simplifies operations and untangles complex overtime regulations. It also gives the entire organization the confidence that employees will be paid correctly.

May 12, 2020June 29, 2023

You have every right to be a 𝘤𝘰𝘷𝘪𝘥𝘪𝘰𝘵, and we have every right to fire you for it

termination, covidiot, workplace violence, gun, weapon

“Covidiot: A person who acts like an irresponsible idiot during the COVID-19 pandemic, ignoring common sense, decency, science, and professional advice leading to the further spread of the virus and needless deaths of thousands.”

A Dallas law firm has terminated the employment of a document services manager after it discovered his threatening, offensive, racist and very public Facebook post taking issue with mandatory face masks.

“No more masks. Any business that tells me to put on a mask (Whole Foods on Lomo Alto) in Dallas will get told to kiss my Corona ass and will lose my business forever. It’s time to stop this BULLSHIT. Do I have to show the lame security guard outside of a ghetto store my CV19 test results? I will show him my Glock 21 shooting range results. With Hornady hollow points. Pricey ammo, but worth it in this situation. They have reached the limit. I have more power than they do…..they just don’t know it yet.”

Bain’s post, which any reasonable person would interpret as just plain wrong, resulted in his termination. As my friend Eric Meyer pointed out yesterday (borrowing from a comment on the Facebook page of Bain’s former employer): “Freedom of speech doesn’t mean freedom from consequences for that speech.”

In other words, you have the right to your opinion, no matter how offensive. But once you share that opinion publicly, we have the right to fire you for it … coronavirus or no coronavirus.

COVID-19 might have temporarily upended our world, but just cause for termination is still just cause for termination. So please don’t be a covidiot. Employers don’t like firing people under the best of circumstances. We especially don’t like doing so now. But we will if we have to.

May 11, 2020October 19, 2021

Shift scheduling strategies can be improved through technology

shift scheduling, technology, custom fields

Life is good for an organization when shift scheduling is established and working well. Let scheduling get even a little sideways, however, and that tightly run ship can quickly become an all-hands-on-deck disaster.

Shared calendars, lost emails, hard-to-read spreadsheets, white boards and even Post-it notes are not how to schedule employees. Comprehensive scheduling software tools can prevent a Titanic-like calamity from disrupting your employment schedule.

Effective employee scheduling gives managers immediate insight into how many staff members to schedule at any given time and optimizes planning breaks, setting vacations, adding time for training and addressing unplanned absences. A streamlined scheduling plan also cuts the time associated with onboarding new staff members to full productivity.

Here are some ways that scheduling software can save time, streamline scheduling and control costs.

Employee scheduling software saves time and money.

The old Benjamin Franklin adage of “time is money” is as true today as it was in ol’ Ben’s era. It certainly applies to scheduling the right employee into the right slot.

Whether it’s a 12-hour on-floor hospital shift or a four-hour lunch rush slot, scheduling software is a time-saver when it comes to matching an employee’s skills and availability to the proper shift. Managers will have a real-time schedule that changes with the organization’s needs. Scheduling software also removes the labor-intensive task of constantly rebuilding a schedule to free up you and your staff for other opportunities. In other words, you are saving up Benjamins by freeing up time.

Employee scheduling software streamlines the process.

Saving time is important, and scheduling software helps you make better use of that time. All schedules can be created and distributed electronically, and employees can use their phone to clock in and out, eliminating the need for onerous back-and-forth emails or missed phone calls.

This also puts much of the responsibility on the employee to communicate a potential absence or shift swap. Such functions turn the stress of scheduling employees into an HR department win.

Employee scheduling software controls costs.

A 2017 Quickbooks survey found that 49 percent of employees admitted to time theft, which annually costs companies more than $11 billion. Scheduling software tools cut down on fraud that may be taking place in your company.

Overtime, while often unavoidable, is another opportunity to save money through scheduling software. You have enough people to get the job done, but not so many that you’re cutting into the bottom line. Scheduling software provides the tools to cut costs in the form of unnecessary overtime by showing which employees are eligible for overtime assignments and who already clocked too many overtime hours.

Don’t be a ship helplessly tossed about in the swirling seas of scheduling employees! Find out about the benefits of Workforce.com’s comprehensive scheduling software today. You’ll see how it can boost efficiency and control costs across your entire enterprise.

May 8, 2020June 29, 2023

A shift schedule template is a basic food group to workforce management

Like meat and potatoes on the dinner table, a shift schedule template is considered one of the basic tools of workforce management.

Indeed, shift schedules are crucial to the smooth operation of workforce management. A single, uniform system allows employers to manage their workforce and standardize operations more easily and save money through simplified, consistent administration that allows the organization to focus on its core business.

Rather than managing schedules on paper, which can be inefficient and potentially risky when trying to balance overtime, paid time off and compliance regulations, view time and attendance and scheduling through a strategic lens.

A template for all needs

Finding a shift schedule template that fits an organization’s needs may not be as daunting as it seems. Most exist in Microsoft Word and Excel formats as well as in Google docs and Google sheets.

Some are detailed to include the week, day and times of day while others are largely blank. The templates are adaptable to adjust the days of the week among other details.

There are varying styles of shift schedule templates. Among the most-used, according to labor management company 7shifts, include:

Fixed shift schedule — Fixed shifts consist of staff working the same number of hours and days each week.

Split shift schedule — Employees agree to fill their work hours over two shifts or time slots in a day. Work with HR or legal counsel to maintain federal labor law compliance.

Overtime shift schedules — These can be costly but are often necessary during emergencies and busy times. Again, recognize labor law compliance.

On-call shifts — An employee is available to work on demand, at any time. For example, if someone misses a fixed shift due to a family emergency, the employee in waiting will be contacted to take this shift.

Benefits of flexible shift options

It’s compulsory for organizations with hourly staffing needs to use shift scheduling tools. But with work from home becoming the norm, more companies are engaging employees through flexible shift schedules.

Implement a plan, keep in constant communication with those who are remote, and then evaluate its success.

A shift scheduling template keeps all employees — in person or remote — on the same page. A work schedule calendar also assures that no shifts will be missed.

Why innovate what already works?

Some people are perfectly fine with meat and potatoes every night for dinner. By the same token, some organizations are content with pen and paper to schedule employees.

Technology-based employee scheduling software not only offers the steak and spuds, it provides a tantalizing appetizer, a warm loaf of bread, a scrumptious side of veggies and to-die-for dessert, too.

Rather than spending hours slaving over a hot stove — er, spreadsheet — managers can build schedules on the go and immediately post for all employees to access.

Managers also understand that employee schedules can no longer be based solely on business demand. Schedules need to reflect employee preferences. Intuitive software can inform the organization when an employee is available and how many hours that person wants to work each week.

This also empowers employees to communicate with managers regarding time off or co-workers who may want to swap shifts. There is shared value for both sides. And if employee engagement is a goal, employers can build schedules that are more predictable, consistent and adequate so employees can better plan their lives and budgets and reduce use of sick days and shift trading.

If you have a large hourly workforce, Workforce.com is here to help. Its comprehensive time-keeping and scheduling software can handle complex business demands and allow the organization to view the big picture while empowering employees and maintaining compliance.

May 6, 2020June 29, 2023

How do parents return to work without available child care?

Child care is the issue that has gotten the least attention in discussions about employees returning to work.

As states begin to slowly reopen and return employees to work, working parents are left wondering who will care for their children if schools, day cares and camps are closed.

The Families First Coronavirus Response Act provides working parents with some relief with its 12 weeks of paid child care-related leave. But that law has limits.

It does not apply to businesses with 500 or more employees, and businesses with less than 50 employees can exempt themselves from the childcare-related leave provisions.
It limits an employee’s leave allotment to 12 weeks, meaning that if an employee started taking childcare-related paid leave when the FFCRA took effect on April 1, he or she will exhaust their paid leave on June 24.
It does not apply if there is anyone else available to care for an employee’s child(ren) during the employee’s working time.

And the FFCRA does not account for parents who are stretched the point of exhaustion, working their full workdays remotely, and then working another full workday managing child care-related responsibilities. Consider the following hypothetical from the New York Law Journal.

Maya is an investment banker in New York City and typically works a 10-hour day. Maya has a nanny care for her infant daughter while she is at the office. During this pandemic, Maya is forced to work at home and her nanny is unable to help. Maya now has to handle a 10-hour/day job using less-than-ideal remote access technology—her remote desktop does not operate as smoothly as her office computer; she has one screen on her home computer as opposed to three in her office; she does not have direct access to her assistant or her other staff; she does not have the full panoply of office supplies and other corporate-level printing and copying, etc. With all these hindrances, Maya must work 12 hours to accomplish the same work she previously did in 10. On top of that, she must care for her infant daughter all day, which conservatively involves approximately eight hours of direct, hands-on attention. For Maya to cover her responsibilities (minus any time for even a short break), she must work a 20-hour day. And, she must do this every day, indefinitely, until the circumstances of this pandemic change.

Or consider, for example, Ohio Gov. Mike DeWine, who on May 5 said that some K-12 schools are considering starting the 2020–21 school year on a split schedule. Half of a school’s students would attend in-person classes on Mondays and Tuesday, and the other half of Thursdays and Fridays. Students would distance learn on the days they aren’t in school in person.

This plan is great for helping schools manage social distance, but it’s terrible for working parents who are left scratching their heads figuring out who will help manage distance learning and otherwise watch their children on the days they aren’t in school, and who will provide child care after school.

What’s an employer to do?

1. Don’t discriminate. Family responsibility discrimination remains unlawful under Title VII. While federal law does not expressly include “family responsibility” as a protected class, the EEOC has long held that Title VII’s prohibits discrimination against parents as parents if you are treating some more favorably than others (e.g., dads better than moms, or men better than moms). There are also, a few states that expressly prohibit parental discrimination. If, for example, you have to make decisions about layoffs, you should be considering whether working parents are disproportionately included.

2. Consider accommodations to aid working parents. Work from home is already an accommodation, but there are others that could help here. Modified work schedules (which the Department of Labor favors in its FFCRA guidance), designated breaks, and the provision of additional work supplies such as laptops and printers could all ease the burden on parents working from home. Our goal here should be helping employees figure out solutions to get their job done, not harming employees (and the business) by erecting barriers that prevent it.

3. Finally, and most importantly, flexibility is key. Ohio’s Stay Safe Order mandates that manufacturers, distributors, construction companies, and offices allow employees to “work from home whenever possible.” If employees can work remotely, let them work remotely. Flexibility, understanding, and compassion is the best answer I can offer for the foreseeable future.

May 5, 2020June 29, 2023

The new normal: Navigating workforce challenges during and after the pandemic

The COVID-19 pandemic has catapulted workforces around the world into remote work or a different environment than what employees are used to.

Businesses are making adjustments to their operations in adherence to social distancing and in joining the fight to curb the pandemic.

As the search for a vaccine continues, it seems like flexible work will be here to stay. But what does that mean to the workforce? And what must managers do to help navigate the new normal involving remote work?

Same principles, different times

Jacob Morgan, an author, speaker and authority on leadership, employee engagement and the future of work, said in a recent blog post that more companies will embrace flexible working arrangements.

“With the current pandemic, millions of people around the world are working from home,” he said. “This will likely continue over the coming months but even after the pandemic is over, I expect we will see a dramatic rise in flexible work arrangements. However, in order for these efforts to be successful organizations need to use a new set of digital technologies and embrace a new way of working.”

Morgan also wrote about the things top companies do to succeed at implementing flexible arrangements during COVID-19 and even after the pandemic. He mentioned implementing the right kind of technology according to an organization’s unique objectives.

“Before rushing to pick that shiny new collaboration and communication platform, focus on developing a strategy which will help you understand the ‘why’ before the ‘how.’ This is crucial for the success of any collaboration initiative,” he wrote. “You don’t want to be in a position where you have deployed a technology without understanding why. Especially during this pandemic, make it clear what the desired goals are so everyone is on board.”

Aside from implementing suitable solutions, Morgan also highlighted the importance of collaboration, measuring the right metrics, leading by example and listening to the voice of the organization, among others. Morgan explained the challenges in applying them and practical ways to overcome them.

“Collaboration should never be seen as an additional task or requirement for employees,” Morgan wrote. “Instead collaboration should fit naturally into their flow of work. For example, with my virtual team of ten employees turning on Skype every morning and looking at what’s going in Asana is how we all start our day, it’s not an afterthought or something additional we do … it’s how we get things done.”

He reiterated that collaboration is an ongoing initiative and goes beyond simply rolling out initial guidelines, thinking that it will stand the test of time. It’s all about adjusting and being agile to changes.

“It’s important to remember that collaboration is perpetual,” Morgan wrote. “It’s a never ending evolution as new tools and strategies for the workplace continue to emerge. This means that it’s important for your organization to be able to adapt and evolve as things change. Keep a pulse on what’s going on in the industry and inside of your organization. This will allow you to innovate and anticipate. So many organizations were caught off guard by this pandemic because they had neither the tools, the training, the leadership, or the guidelines to help make flexible work successful.”

Clear course of action is vital

The pandemic has disrupted global workforces. Management consultancy Gallup has seen massive changes in different aspects of work and employee life, and they are seeing record levels of stress and worry among the U.S. workforce. So how are employers faring in terms of their response?

Leaders need to have a clear course of action and communicate it clearly to their employees. A survey from Gallup shows that 52 percent of employees strongly agree that their employer fared well in terms of sharing information to them about the next steps.

Technology is key to implementing action plans

Having a strategy is just half of the battle. The other half is implementing it. Technology plays a crucial role in that.

A workforce management platform is helpful in this regard as it can help you operate efficiently beyond borders, staying on top of your operations, and improving overall communication with staff. It can help you automate and customize certain processes and adjust quickly to market changes.

There’s a lot of factors at play when managing a workforce, especially so at a time like this. It’s vital to have the right solutions in place that will help you focus on enriching your people and equipping them to do their best even in this era of remote work and beyond.

May 5, 2020June 29, 2023

One state is encouraging employers to report AWOL employees to unemployment agency

technology; workplace communications; internal communications

Last week I asked how employers could encourage employees to return to work when unemployment benefits pay them more than their jobs.

One suggestion I offered was to hit employees with the stick of unemployment-benefit termination.

Employees who refuse return-to-work offers might be disqualified from collecting further unemployment benefits (unless their refusal is because of coronavirus), and you can advise employees that refuse a recall that you will be asking the state to terminate their benefits.

Late last week, the state of Ohio provided a clear reminder to employers of the validity of this threat.

According to cleveland.com, “The Ohio Department of Job and Family Services has set up a webpage – and sent emails to employers Friday night – telling them to report workers who don’t return so they can get reevaluated and potentially lose unemployment benefits.” That email says in part:

Ohio law prohibits individuals from receiving unemployment benefits if they refuse to accept offers of suitable work, or quit work, without good cause. …

If you have employees who refuse to return to work or quit work, it’s important that you let the Ohio Department of Job and Family Services (ODJFS) know so we can make accurate eligibility determinations.

Employers are then encouraged to visit https://secure.jfs.ohio.gov/covid-19-fraud/ to report their AWOL employees.

As for employees who refuse to return to work over safety concerns? ODJFS says that if a reasonable person would not feel safe returning to work to that employer, an AWOL employee still might qualify for benefits.

Non-essential businesses have begun to reopen in Ohio. Employers, you need to be 100 percent transparent about the steps you are taking and measures you are implementing to help keep your employees as safe as possible from contracting COVID-19 at work. Otherwise, you risk a mass exodus, and employees might opt for unemployment over the jobs you offer them.