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Author: Site Staff

Posted on January 21, 2000October 26, 2018

Advice on Answering 50 Common Interview Questions

Review these 50 common interview questions and think about how you would answer them. After the questions are listed, you’ll find some strategy suggestions.

(Excerpted from the book The Accelerated Job Search by Wayne D. Ford, Ph.D, published by The Management Advantage, Inc.).

  1. Tell me about yourself.
  2. Why did you leave your last job?
  3. What experience do you have in this field?
  4. Do you consider yourself successful?
  5. What do co-workers say about you?
  6. What do you know about this organization?
  7. What have you done to improve your knowledge in the last year?
  8. Are you applying for other jobs?
  9. Why do you want to work for this organization?
  10. Do you know anyone who works for us?
  11. What kind of salary do you need?
  12. Are you a team player?
  13. How long would you expect to work for us if hired?
  14. Have you ever had to fire anyone? How did you feel about that?
  15. What is your philosophy towards work?
  16. If you had enough money to retire right now, would you?
  17. Have you ever been asked to leave a position?
  18. Explain how you would be an asset to this organization.
  19. Why should we hire you?
  20. Tell me about a suggestion you have made.
  21. What irritates you about co-workers?
  22. What is your greatest strength?
  23. Tell me about your dream job.
  24. Why do you think you would do well at this job?
  25. What are you looking for in a job?
  26. What kind of person would you refuse to work with?
  27. What is more important to you: the money or the work?
  28. What would your previous supervisor say your strongest point is?
  29. Tell me about a problem you had with a supervisor.
  30. What has disappointed you about a job?
  31. Tell me about your ability to work under pressure.
  32. Do your skills match this job or another job more closely?
  33. What motivates you to do your best on the job?
  34. Are you willing to work overtime? Nights? Weekends?
  35. How would you know you were successful on this job?
  36. Would you be willing to relocate if required?
  37. Are you willing to put the interests of the organization ahead of your own?
  38. Describe your management style.
  39. What have you learned from mistakes on the job?
  40. Do you have any blind spots?
  41. If you were hiring a person for this job, what would you look for?
  42. Do you think you are overqualified for this position?
  43. How do you propose to compensate for your lack of experience?
  44. What qualities do you look for in a boss?
  45. Tell me about a time when you helped resolve a dispute between others.
  46. What position do you prefer on a team working on a project?
  47. Describe your work ethic.
  48. What has been your biggest professional disappointment?
  49. Tell me about the most fun you have had on the job.
  50. Do you have any questions for me?

  1. Tell me about yourself.
    The most often asked question in interviews. You need to have a short statement prepared in your mind. Be careful that it does not sound rehearsed. Limit it to work-related items unless instructed otherwise. Talk about things you have done and jobs you have held that relate to the position you are interviewing for. Start with the item farthest back and work up to the present.
  2. Why did you leave your last job?
    Stay positive regardless of the circumstances. Never refer to a major problem with management and never speak ill of supervisors, co-workers, or the organization.If you do, you will be the one looking bad. Keep smiling and talk about leaving for a positive reason such as an opportunity, a chance to do something special, or other forward-looking reasons.
  3. What experience do you have in this field?
    Speak about specifics that relate to the position you are applying for. If you do not have specific experience, get as close as you can.
  4. Do you consider yourself successful?
    You should always answer yes and briefly explain why. A good explanation is that you have set goals, and you have met some and are on track to achieve the others.
  5. What do co-workers say about you?
    Be prepared with a quote or two from co-workers. Either a specific statement or a paraphrase will work. “Jill Clark, a co-worker at Smith Company, always said I was the hardest worker she had ever known.” It is as powerful as Jill having said it at the interview herself.
  6. What do you know about this organization?
    This question is one reason to do some research on the organization before the interview. Find out where they have been, and where they are going. What are the current issues, and who are the major players?
  7. What have you done to improve your knowledge in the last year?
    Try to include improvement activities that relate to the job. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention.
  8. Are you applying for other jobs?
    Be honest but do not spend a lot of time in this area. Keep the focus on this job and what you can do for this organization. Anything else is a distraction.
  9. Why do you want to work for this organization?
    This may take some thought and certainly should be based on the research you have done on the organization. Sincerity is extremely important here, and will easily be sensed. Relate it to your long-term career goals.
  10. Do you know anyone who works for us?
    Be aware of the policy on relatives working for the organization. This can affect your answer even though they asked about friends not relatives. Be careful to mention a friend only if they are well thought of.
  11. What kind of salary do you need?
    A loaded question. A nasty little game that you will probably lose if you answer first. So, do not answer it. Instead, say something like, “That’s a tough question. Can you tell me the range for this position?” In most cases, the interviewer, taken off guard, will tell you. If not, say that it can depend on the details of the job. Then give a wide range.
  12. Are you a team player?
    You are, of course, a team player. Be sure to have examples ready. Specifics that show you often perform for the good of the team rather than for yourself are good evidence of your team attitude. Do not brag, just say it in a matter-of-fact tone. This is a key point.
  13. How long would you expect to work for us if hired?
    Specifics here are not good. Something like this should work: “I’d like it to be a long time.” or “As long as we both feel I’m doing a good job.”
  14. Have you ever had to fire anyone? How did you feel about that?
    This is serious. Do not make light of it or in any way seem like you like to fire people. At the same time, you will do it when it is the right thing to do. When it comes to the organization versus the individual who has created a harmful situation, you will protect the organization. Remember firing is not the same as layoff or reduction in force.
  15. What is your philosophy towards work?
    The interviewer is not looking for a long or flowery dissertation here. Do you have strong feelings that the job gets done? Yes. That’s the type of answer that works best here. Short and positive, showing a benefit to the organization.
  16. If you had enough money to retire right now, would you?
    Answer yes if you would. But since you need to work, this is the type of work you prefer. Do not say yes if you do not mean it.
  17. Have you ever been asked to leave a position?
    If you have not, say no. If you have, be honest, brief, and avoid saying negative things about the people or organization involved.
  18. Explain how you would be an asset to this organization.
    You should be anxious for this question. It gives you a chance to highlight your best points as they relate to the position being discussed. Give a little advance thought to this relationship.
  19. Why should we hire you?
    Point out how your assets meet what the organization needs. Do not mention any other candidates to make a comparison.
  20. Tell me about a suggestion you have made.
    Have a good one ready. Be sure and use a suggestion that was accepted and was then considered successful. One related to the type of work applied for is a real plus.
  21. What irritates you about co-workers?
    This is a trap question. Think “real hard” but fail to come up with anything that irritates you. A short statement that you seem to get along with folks is great.
  22. What is your greatest strength?
    Numerous answers are good, just stay positive. A few good examples:

    • Your ability to prioritize.
    • Your problem-solving skills.
    • Your ability to work under pressure.
    • Your ability to focus on projects.
    • Your professional expertise.
    • Your leadership skills.
    • Your positive attitude.

  23. Tell me about your dream job.
    Stay away from a specific job. You cannot win. If you say the job you are contending for is it, you strain credibility. If you say another job is it, you plant the suspicion that you will be dissatisfied with this position if hired. The best bet is to stay generic and say something like: “A job where I love the work, like the people, can contribute, and can’t wait to get to work.” 

  24. Why do you think you would do well at this job?
  25. Give several reasons and include skills, experience, and interest. 

  26. What are you looking for in a job?

  27. See answer #23. 

  28. What kind of person would you refuse to work with?

  29. Do not be trivial. It would take disloyalty to the organization, violence or lawbreaking to get you to object. Minor objections will label you as a whiner. 

  30. What is more important to you: the money or the work?

  31. Money is always important, but the work is the most important. There is no better answer. 

  32. What would your previous supervisor say your strongest point is?

  33. There are numerous good possibilities:

    • Loyalty
    • Energy
    • Positive attitude
    • Leadership
    • Team player
    • Expertise
    • Initiative
    • Patience
    • Hard Work
    • Creativity
    • Problem solver

  34. Tell me about a problem you had with a supervisor.
    Biggest trap of all. This is a test to see if you will speak ill of your boss. If you fall for it and tell about a problem with a former boss, you may well blow the interview right there. Stay positive and develop a poor memory about any trouble with a superior. 

  35. What has disappointed you about a job?

  36. Don’t get trivial or negative. Safe areas are few but can include:

    • Not enough of a challenge.
    • You were laid off in a reduction.
    • Company did not win a contract, which would have given you more responsibility.

  37. Tell me about your ability to work under pressure.
    You may say that you thrive under certain types of pressure. Give an example that relates to the type of position applied for. 

  38. Do your skills match this job or another job more closely?

  39. Probably this one. Do not give fuel to the suspicion that you may want another job more than this one. 

  40. What motivates you to do your best on the job?

  41. This is a personal trait that only you can say, but good examples are:

    • A challenge
    • Achievement
    • Recognition

  42. Are you willing to work overtime? Nights? Weekends?
    This is up to you. Be totally honest. 

  43. How would you know you were successful on this job?

  44. Several ways are good measures:

    • You set high standards for yourself and meet them.
    • Your outcomes are a success.
    • Your boss tells you that you are successful.

     

  45. Would you be willing to relocate if required?
    You should be clear on this with your family prior to the interview if you think there is a chance it may come up. Do not say yes just to get the job if the real answer is no. This can create a lot of problems later on in your career. Be honest at this point and save yourself future grief. 

  46. Are you willing to put the interests of the organization ahead of your own?

  47. This is a straight loyalty and dedication question. Do not worry about the deep ethical and philosophical implications. Just say yes. 

  48. Describe your management style.

  49. Try to avoid labels. Some of the more common labels, like “progressive”, “salesman” or “consensus”, can have several meanings or descriptions depending on which management expert you listen to. The “situational” style is safe, because it says you will manage according to the situation, instead of “one size fits all.” 

  50. What have you learned from mistakes on the job?

  51. Here you have to come up with something or you strain credibility. Make it a small, well-intentioned mistake with a positive lesson learned. An example would be … working too far ahead of colleagues on a project and thus throwing coordination off. 

  52. Do you have any blind spots?

  53. Trick question. If you know about blind spots, they are no longer blind spots. Do not reveal any personal areas of concern here. Let them do their own discovery on your bad points. Do not hand it to them. 

  54. If you were hiring a person for this job, what would you look for?

  55. Be careful to mention traits that are needed and that you have. 

  56. Do you think you are overqualified for this position?

  57. Regardless of your qualifications, state that you are very well qualified for the position. 

  58. How do you propose to compensate for your lack of experience?

  59. First, if you have experience that the interviewer does not know about, bring that up. Then, point out (if true) that you are a hard working quick learner. 

  60. What qualities do you look for in a boss?

  61. Be generic and positive. Safe qualities are knowledgeable, a sense of humor, fair, loyal to subordinates, and holder of high standards. All bosses think they have these traits. 

  62. Tell me about a time when you helped resolve a dispute between others.

  63. Pick a specific incident. Concentrate on your problem solving technique and not the dispute you settled. 

  64. What position do you prefer on a team working on a project?

  65. Be honest. If you are comfortable in different roles, point that out. 

  66. Describe your work ethic.

  67. Emphasize benefits to the organization. Things like, “determination to get the job done” and “work hard but enjoy your work” are good. 

  68. What has been your biggest professional disappointment?

  69. Be sure that you refer to something that was beyond your control. Show acceptance and no negative feelings. 

  70. Tell me about the most fun you have had on the job.

  71. Talk about having fun by accomplishing something for the organization. 

  72. Do you have any questions for me?
  73. Always have some questions prepared. Questions involving areas where you will be an asset to the organization are good. “How soon will I be able to be productive?” and “What type of projects will I be able to assist on?” are examples.
Posted on January 17, 2000July 10, 2018

The Myth About Single People

One of the most common biases in interviewing and hiring is that single people like to work more, and don’t mind traveling. Married people work less, and like to stay in town.


Even if this was at one time true, is it still? Doubtful.


Hire the people who will like their jobs, fit your corporate culture, work hard, and like to try new ideas, even if they sometimes fail.


These people will end up working the long hours and flying to New York when you need them to—not necessarily the single ones.


SOURCES: T. Williams Consulting, Collegeville, PA, January 13, 2000, and Workforce Online Editor Todd Raphael, January 13, 2000.

Posted on January 16, 2000July 10, 2018

IDear Workforce -II Found My Employee’s Resume Online

Q


Dear Workforce:


What do you do if you find one of your employees’ resumes online?
Kim


A


Dear Kim:


First of all, do not over-react. As HR managers, we know that employees are looking for jobs. Today, employees are often faced with tumultuous changes in their work situations due to mergers, acquisitions and changes in corporate strategic directions that are completely out of their control.


We want to retain employees as much as possible; however, it is sometimes necessary for an employee to take the initiative to manage their own career. As a result, employees become passive job seekers to keep informed of opportunities in the job market. Posting their resume on a leading job site is one way for employees to be in tuned with current suitable opportunities in case the need arises.


A more important question to Corporate America is not why an employee is looking for a job; but what are the best ways to keep highly, talented employees?


SOURCE: Careerpath.com, Los Angeles, CA, December 1999.


E-mail your Dear Workforce questions to Online Editor Todd Raphael at raphaelt@workforceonline.com, along with your name, title, organization and location. Unless you state otherwise, your identifying info may be used on Workforce.com and in Workforce magazine. We can’t guarantee we’ll be able to answer every question.

Posted on January 14, 2000July 10, 2018

The Secret to Retaining Good Employees

What is the secret to retaining good employees?

The answer is matchingemployees and corporate culture. Corporate culture refers to the workatmosphere, which tends to reflect the company’s values.

People work for avariety of reasons. One is to pay the bills and collect benefits. Although aprimary reason, it’s not why someone chooses one job over another. That oftendepends upon the corporate culture.

Your task is to presentand sell your company to perspective employees. The best matches are those who fit your corporate culture. That will ensure your company is attractive to them. Before any job search begins, taking a hard look at your corporateculture and how your company is presented during the interview process will save you time and money in the long run.

Determine the type ofworker for whom you are looking. Talk to similar workers at your company tofind out what they like about working there. Decide what perks you could offerthat might support your corporate culture and attract those workers.

SOURCE: T. Williams Consulting, Collegeville, PA, January 13, 2000.

Posted on January 10, 2000July 10, 2018

The Five Commandments of Business Writing

Richard Pinsky gives his tips on overcoming your fear of business writing:


  1. Be Confident Just because you didn’t major in English doesn’t mean you can’t write effectively. If you’re confident in your job and expertise, you shouldn’t be afraid to show it. A confident tone will give your reader confidence in the information you’re providing.

  2. Keep it Simple You could have the best idea in the world, but if it’s buried beneath a mountain of extraneous words and unrelated information, no one will ever know it. Stick to the point and don’t belabor it.

  3. Keep it Short No one has the desire or time to read a five-page memo. Writing something that’s too long is the best way to ensure it never gets read. Keep your document as short as possible without sacrificing its meaning.

  4. Know Your Audience Before you start writing, think about who will be reading your document. If you’re in a technical position but your readers aren’t, avoid jargon and overly technical terms. Don’t try to impress your readers with big words or complicated concepts. They’ll be much more appreciative if you haven’t wasted their time.

  5. Anticipate Questions After you’ve written a draft of your document, reread it as if you were the person receiving it. What questions would you be most likely to ask? Go back and answer them in your rewrite. If your draft raises too many questions, return to Commandment 2.

SOURCE: Richard Pinsky, President of Richard Pinsky and Associates, is a New York-based consultant who specializes in effective business writing. He can be reached 212-988-1400.

Posted on January 9, 2000July 10, 2018

IDear Workforce-I Good Places to Turn for Benevolence Funds

Q


Dear Workforce:


Where can I find information on employee benevolence funds? We are designing a program where employees can donate money or vacation time into a pool. When an employee has a catastrophic event, the employees vote on how much or what we can do to help using the fund proceeds.
–Kim Frederick, PHR, Employment Manager, Julian LeCraw & Company, Atlanta.


A


Dear Kim:



Benevolence funds are common to companies that accumulate sick time into banks of unused days. Most notably in the following professions:


  • Education
  • Health care providers
  • Public employment

Information with respect to specific plan design and rules is generally found through associations representing these industries, such as AHA for hospitals, NEA for education and through public employee associations.


Generally, there are both pros and cons to establishing these type plans. On the one hand it is a gesture of generosity when employees respond to a request for a donation of time to another employee. On the other hand, when there is low response or no response, it is viewed as a popularity contest for worthy causes.


SOURCE: The Segal Company, New York, NY, December 1999.


E-mail your Dear Workforce questions to Online Editor Todd Raphael at raphaelt@workforceonline.com, along with your name, title, organization and location. Unless you state otherwise, your identifying info may be used on Workforce.com and in Workforce magazine. We can’t guarantee we’ll be able to answer every question.

Posted on January 7, 2000July 10, 2018

2000 Workforce Optimas Awards

Join the new breed of HR decision makers when they celebrate the power of HR management. Be at the Workforce Optimas® Awards presentation on March 23, 2000.


The 10 Optimas Award-winning companies will gather in Chicago to share their success stories. They’ll show how the new breed of HR decision makers is having a major impact by making their businesses better:


  • How can HR attract and retain the best employees in an industry known for low wages and high turnover? (Jamba Juice)
  • What kinds of HR programs attract creative and inventive employees? (Jellyvision)
  • How does HR align its policies and programs with overall corporate goals? (United Nations)
  • How can HR be effective and still slash costs another 40-50%? (IBM)
  • After the mergers, the name changes and the loss of top management, how does HR create a unified workforce? (Bayer Consumer Care Division)
  • How can HR help integrate the company’s business mission with employees lives? (Patagonia)
  • How does a high tech, fast-growing company train the hundreds of employees its hires almost weekly? (QUALCOMM)
  • What can HR do when employee stress results in record use of the company’s EAP, increased union activity and more reliance on HR? (Connecticut State Department of Education)
  • How does HR measure the effectiveness of its efforts? (GTE)
  • How does an organization develop its product, fill orders and maintain its high quality standards when faced with major a labor shortage? (SAS Institute, Inc.)

Don’t miss this opportunity to be inspired by these Optimas Award-winning companies.


Workforce Optimas Awards Presentation


Thursday, March 23, 2000
Hotel Inter-Continental, Chicago.

5:30 p.m. Networking Reception
6:15 p.m. Dinner
7:30 p.m. Awards Presentation & Highlights of the Winning Programs


The total cost for the dinner and awards presentation is only $55 per person. Space is limited and the deadline is March 9th.


Next time it could be you accepting the award!


Optimas Award Sponsors


Tiffany & Co., Founding Sponsor


Tiffany & Co. is an internationally renowned resource for high-quality gifts and awards, and a leading provider of service recognition programs to companies of all sizes. Services offered to HR Management include program design and development, marketing communications design and production, and state-of-the-art program administration. Tiffany & Co. supplies the crystal trylon Workforce Optimas Award given to each of the winning companies. For more information about Tiffany & Co., call 800/770-0080 ext. 330 or visit their Web site at http://www.tiffany.com/.


JobOptions, Luncheon Sponsor


JobOptions, the next generation in employment sites, pioneered online employment services in 1991. As the Internet’s top site (http://www.joboptions.com) for job listings, CareerTools and HR resources, JobOptions features a searchable Employer Database and a Resume database with Real Resume Privacy ™. JobOptions sponsors the luncheon for the Optimas Award winners. For more information about JobOptions, send an e-mail to info@joboptions.com, call 800/682-2901 or visit their Web site at http://www.joboptions.com/.


  Optimas Awards Registration Form.

Posted on January 6, 2000July 10, 2018

How to Recruit Via the Internet

A professional staffing agency in Southern California, Commercial Programming Systems (CPS), uses the Internet extensively to post ads and search for candidates. Their executive vice president, Phil Sawyer, offers the following advice to companies planning to recruit over the Internet.


  • Utilize all your Internet options.
    Post job listings on Internet career sites such as Monsterboard.com or CareerPath.com. Candidates search these sites, contacting companies that interest them.

    Many qualified candidates post their resumes on databases sponsored by Internet career sites. Recruiters are able to search the sites, or have software programs called “agents” run daily searches.

    Recruiters also search for passive candidates (those not actively looking for jobs), and this option yields the best prospects, but is the most time intensive. Resume databases tend to give the best results, and posting jobs provides a steady stream of responses from which to choose.
  • Know what criteria to screen for.
    Internet career sites generally allow recruiters to screen resumes for the candidate’s skills, location and source (whether the resume came directly from the candidate or a third party).

    Some search engines let you search by area or zip codes. All search engines generate a list of candidates based on your search criteria, so the more detailed your search, the more qualified candidates you’ll find.
  • Use rules wizards as part of the screening process.
    Sorting through and responding to hundreds of e-mail responses to job postings every week can be a headache. At CPS, to shorten the screening process, they use the “rules wizards” (sets of filtering rules) within the MS Outlook program to sort incoming e-mail to separate strong candidates from the weak ones.
  • Screen, verify identity, and test over the telephone.
    Do the first round of screening via e-mail, then telephone the candidate for the next go-around. A candidate can write impressive e-mail, yet may be difficult to understand or incompatible over the telephone.

    At CPS, they discovered it is best to examine a candidate by telephone instead of online because recruiters know they are speaking with the actual candidate. Since CPS subscribes to a software package of about 40 tests, all recruiters can test each applicant at advanced, intermediate or beginning levels.
  • Don’t waste time: determine your chances of hiring candidates early.
    Because other recruiters may be reviewing the same candidate, a rapid response is best. There’s no time to circulate a resume to the entire staff in a lengthy review process. Because the Internet condenses the communication cycle, competition is severe. Depending on the skill set, candidates can be gone within a week of posting a resume.
  • Keep in touch with candidates and build a long-term relationship with them.
    People want an individual relationship when changing jobs, so when you are last in line to talk to a prize candidate, contact him later and build a long-term relationship.
  • Recruit directly from your own site and from Web portal sites.
    Make sure your Web address gets high visibility. Use national sites as much as you need, but not at the expense of recruiting candidates directly to your own company’s site.

SOURCE: Commercial Programming Systems, Los Angeles, December 1999.

Posted on January 6, 2000July 10, 2018

2000 Optimas Awards Program Registration

Celebrate the power of HR. Join the 10 Workforce Optimas Award winners when theygather in Chicago to share their success stories.


Workforce Optimas Awards Presentation
Thursday, March 23, 2000
Hotel Inter-Continental, Chicago

5:30 p.m. Networking Reception / Dinner
7:30 p.m. Awards Presentation & Highlights
of the Winning Programs

Cost for the dinner and awards presentation: $55 per person.
Reservation Deadline: March 9th.


To register, print this page, complete the form, and fax it to 714/751-4106.
Questions? Contact Tiffany Cohen at714/751-1883.

Name:

Job Title:

Company:

Billing Address:


City:      State:

Zip/Postal Code:   Country:
   
Phone Number:
   


Number of       Total Amount to be Charged:
Attendees:        ($55 per ticket  x  # ofattendees)
   


Visa / MasterCard ONLY:        ExpirationDate:
   
Credit Card Number:


 

To pay by check, complete the above form and submit with payment (payableto Workforce) to:

Workforce
Optimas Awards Program Registration
P.O. Box 2440
Costa Mesa, CA 92628

Remember … space is limited! Reservation deadline is March9th.

Fax this form today to 714/751-4106!

Questions? Call Tiffany Cohen at 714/751-1883 or email cohent@workforcemag.com

Posted on January 3, 2000July 10, 2018

IDear Workforce-I Wage Info on the Web

Dear Workforce:

I am looking for a good Web site with currentwage information in various states. Do you know of such a site? Example: I amlooking for a wage range for an employee working in Portland, OR as aProduction Supervisor. Your assistance is appreciated.

You may want to try the Bureau ofLabor Statistics. Their National Compensation Survey is at http://www.bls.gov/compub.htm.

Click on the state you’re interestedin. It looks like the mean for a production supervisor in Portland-Salem was$21.30 in August of 1998. They also break out the wage ranges into percentiles.


SOURCE: Workforce Online Editor Todd Raphael, January 2000.

E-mailyour Dear Workforce questions toOnline Editor Todd Raphael at raphaelt@workforceonline.com,along with your name, title, organization and location. Unless you stateotherwise, your identifying info may be used on Workforce.com and in Workforcemagazine.

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