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Author: Site Staff

Posted on August 7, 2009August 31, 2018

C-Suite Making Room for Chief Commercial Officers


There’s a new kid on the executive block.


A growing number of organizations are designating a chief commercial officer, who oversees growth and commercial success. The number of “CCO” appointments globally has risen from five in 2001 to 56 last year, with 36 in just the first half of this year, according to a new report from executive search firm Heidrick & Struggles.


“The role of the right hand to the CEO has begun to morph and move away from ownership of the operations—i.e., the chief operating officer—and more toward ownership of the customer and the customer interface. This is the gap that the CCO is coming in to fill,” John Abele, global managing partner of Heidrick & Struggles, said in a statement.


The chief commercial officer follows other newer titles in the C-suite, such as chief talent officer and chief marketing officer. The position is emerging amid the recession, when companies are scrambling to increase revenue.


The CCO role also has something to do with the complex ways firms are relating to customers today, Abele argues.


“The explosion of many divergent sales channels, especially the digital channel, has forced companies to think differently about their customers and how they interact with them,” Abele said in a statement.


Among the new cadre of chief commercial officers is Chris Kendrick-Parker of Madison, Wisconsin-based biotech firm Cellular Dynamics International.


Kendrick-Parker has held his post since late 2007, when the 65-person stem cell technologies company created the role. His duties include business development, investor relations and product development. He also works to convince the CEO and CFO of the wisest uses of the firm’s money.


“It’s herding cats,” Kendrick-Parker said of his post.


Another company with a CCO is JFK IAT, a private firm that operates Terminal 4 at John F. Kennedy International Airport in New York.


In February 2008, JFK IAT promoted Janice Holden to chief commercial officer in charge of the firm’s newly created Commercial Department. Holden’s duties include securing new airline partners, working with retail partners and handling other revenue-generating business such as advertising, film shoots and events.


Rob Wiener, managing partner of the Los Angeles office of executive recruiting firm Lucas Group, said he hasn’t heard of chief commercial officer openings. But in keeping with the CCO focus on growth, Wiener notices recruiting activity for jobs that spur new sales. These include positions in e-commerce that combine analytic skill with sales and marketing chops.


“There’s more of a reach for revenue-generating professionals than I’ve seen in the past,” Wiener said.


Dave Barnes, senior client partner at search firm Korn/Ferry International, said he hasn’t seen the chief commercial officer title in the consumer products field. A more common role, he said, is “chief customer officer”—someone who helps a consumer products manufacturer coordinate its relationships with major retailers like Wal-Mart or CVS.


In recent years, such positions have taken on profit-and-loss responsibilities to give them some “teeth” and make them more attractive to candidates, Barnes said.


—Ed Frauenheim



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Posted on August 7, 2009August 31, 2018

Payrolls for Temporary Workers Fall by 9,800 in July

Temporary help payrolls fell by 9,800 jobs in July to approximately 1.7 million, a smaller decrease than the month-over-month decline of 31,400 in June, according to seasonally adjusted numbers released Friday, August 7, by the U.S. Bureau of Labor Statistics. The temporary help penetration rate was 1.32 percent in July, compared with 1.33 percent in June.


Year over year, temporary help payrolls were down 26 percent, or 609,700 jobs. 
 
Temporary job losses as a percentage of total job losses were 8 percent in July. Internal employment in direct hire was down 9.2 percent year over year in July and internal employment in executive search was down 12.9 percent year over year.
 
Total nonfarm payrolls fell by 247,000 in July. That’s down from the July 2008-July 2009 12-month average job loss of 478,000 per month.
 
The U.S. unemployment rate in July was 9.4 percent, down 15 basis points from June.
 
In construction, employment fell by 76,000 in July; that compares with the 12-month average change in employment of a loss of 88,000 per month.
 
In manufacturing, employment fell by 52,000 in July. It was a smaller decline than the 12-month average change in employment of a loss of 136,000 jobs per month.
 
Employment in the financial activities sector fell by 13,000 jobs in July. The 12-month average change in employment was a loss of 34,000 jobs per month.
 
Employment in education and health care rose by 17,000 jobs in July. That’s slower than the 12-month average change in employment of a gain of 32,000 jobs per month.
 
The college-level unemployment rate fell to 4.69 percent in July from 4.74 percent in June.


—Staffing Industry Analysts



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Posted on August 7, 2009June 27, 2018

Wisconsin Window Maker’s Pension Plan Taken Over


The Pension Benefit Guaranty Corp. has assumed responsibility for the pension plan of Hurd Windows & Doors Inc. of Medford, Wisconsin, the agency announced Wednesday, August 5.


Hurd filed for Chapter 11 bankruptcy protection on September 15, 2008, and the U.S. Bankruptcy Court in Eau Claire, Wisconsin, approved the sale of the company’s assets to HWD Acquisition Inc. The transaction did not include the company’s two pension plans.


The pension plans—the Hurd Millwork Company Pension Plan for Local 2979 and the Hurd Millwork Company Pension Plan for Shop Employees—are a combined 77 percent funded, with $9.6 million in assets and $12.6 million in liabilities.


The PBGC expects to cover the entire $3 million shortfall.


Both plans have been frozen since December 3, 2004.



Filed by Timothy Inklebarger of Pensions & Investments, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.



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Posted on August 6, 2009August 31, 2018

QVC Suspends Employees Pending Investigation of 401(k) Hardship Withdrawals

Home shopping retailer QVC has suspended more than 200 employees at its Rocky Mount, North Carolina, distribution plant as it investigates whether the workers committed fraud in their 401(k) hardship withdrawal applications.


In an August 4 letter to suspended employees, Nick Brecker, vice president total rewards at QVC, said that his team had reviewed hardship withdrawal applications that came in from the center along with the company’s 401(k) administrator, Fidelity Investments, and determined that some applications “may not contain complete or valid supporting documentation, or we may have other questions about it.”


In the letter, Brecker advised those employees that they have two days to schedule an employment with a QVC Rocky Mount loss prevention specialist or an HR representative. “If you fail to schedule such appointment, we will accept your inaction as your decision to voluntarily resign your employment,” the letter states.


The letter goes on to explain that if the West Chester, Pennsylvania-based company determines that an employee committed fraud, they could be subject to “corrective action, up to and including possible termination of employment.”


Despite the investigation, the Rocky Mount plant is working at full capacity, said Tara Hunter, a QVC spokeswoman, in an e-mail.


“Every employee involved in the investigation will have an opportunity to meet with us to discuss the allegations, and all employees who are returned to work after the investigation will be made whole for any loss of scheduled hours,” Hunter said in the e-mail. “No determination has been made with respect to any employee at this time. Out of respect for the interests of all of our employees, we cannot provide any specific details of the investigation.”


Michael Shamrell, a Fidelity spokesman, referred calls to QVC.


Fraud in 401(k) hardship withdrawals is not uncommon, and companies would be wise to make sure they are really combing through these applications given the economic climate, says Rick Menson, an Atlanta-based partner at law firm McGuireWoods.


According to Watson Wyatt Worldwide, the percentage of companies that have seen 401(k) hardship withdrawals increase has jumped from 15 percent in October to 44 percent in April.


Companies need to audit 401(k) hardship withdrawals just as they do audits of health care plan beneficiaries, Menson said.


And if firms see a lot of these applications come from a specific region, that should prompt further investigation, he said.


“With the advent of electronic processing, people might think they can get things through,” he said. “Companies need to do audits.”


—Jessica Marquez


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Posted on August 6, 2009August 31, 2018

Senate Confirms Sonia Sotomayor as First Hispanic on High Court

Sonia Sotomayor became the first Hispanic to ascend to the Supreme Court when she was confirmed by the Senate, 68-31, on Thursday, August 6.


Most recently a judge on the 2nd Circuit Court of Appeals, she will replace Justice David Souter, who retired this summer.


Souter was often part of the court minority on controversial employment law decisions such as the Lilly Ledbetter pay discrimination case two years ago and a suit this term involving white firefighters who were denied promotions in New Haven, Connecticut.


Sotomayor, 55, carefully navigated through her confirmation hearings in July, revealing little about how she might rule in any area. But she is likely to pick up where Souter left off on workplace cases, according to Kevin Shaughnessy, a partner at Baker Hostetler in Orlando, Florida.


“She’s going to take a more liberal viewpoint on employment issues,” Shaughnessy said. “I don’t see a sea change in the court’s employment law decision-making process. She’s essentially taking the place of a justice who would vote with the liberal bloc.”


In the firefighter case, Sotomayor participated in the three-judge panel that held that the city of New Haven could throw out the results of promotion tests because they would have elevated only white and Hispanic firefighters to the level of captain or lieutenant.


New Haven declined to certify the exams because of concerns that they were unfair to African-American candidates and could leave the city vulnerable to a lawsuit.


The Supreme Court ruled, 5-4, that New Haven could not discriminate against one group of workers—the white firefighters—to avoid discriminating against another: African-Americans.


The court held that the tests could be vitiated only if the city showed “a strong basis in evidence” that the exams were not job related or that another, less discriminatory test existed.


The case became a touchstone for critics of Sotomayor, who said during her hearings that she was following precedent. They said it was an example of the misguided emphasis that President Barack Obama put on the ability of judges to be empathetic to the plight of the disadvantaged.


“[E]mpathy is a fine quality,” Senate Minority Leader Mitch McConnell said in a floor speech before the Sotomayor vote. “But in the courtroom, it’s only good if the judge has it for you. What if you’re the other guy?”


But Sotomayor advocates said that her background was a strength and would give her a unique perspective on the high court.


“These core American ideals—justice, equality and opportunity—are the very ideals that have made Judge Sotomayor’s own uniquely American journey possible,” Obama said after the Senate vote. “They’re ideals she’s fought for throughout her career, and the ideals the Senate has upheld today in breaking yet another barrier and moving us yet another step closer to a more perfect union.”


The daughter of parents who came to the United States from Puerto Rico during World War II, Sotomayor grew up in a housing project in the Bronx in New York City.


Sotomayor, whose father died when she was 9, credits her mother with motivating her to succeed through education. She earned an undergraduate degree from Princeton and a law degree from Yale.


Over the course of her legal career, she served as prosecutor, a corporate litigator, and a trial and appellate judge. She presided over the case involving the Major League Baseball strike in 1995.


Senate Majority Leader Harry Reid, D-Nevada, said that Sotomayor’s cultural and professional background will benefit the Supreme Court.


“She’ll share the depth and breadth of that experience with her colleagues,” Reid said in a floor speech. “A more diverse Supreme Court is a better Supreme Court.”


But until one of the five justices who tend to vote in the majority leaves the bench, controversial employment cases are likely to be decided 5-4. The swing vote often belongs to Justice Anthony Kennedy, who wrote the firefighter decision this year.


“Kennedy seems to relish that role,” said Peter Mina, an associate at Tully Rinckey in Washington.


—Mark Schoeff Jr.


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Posted on August 6, 2009August 31, 2018

Exxon Mobil Pumps $3 Billion Into Pension Plans


Exxon Mobil Corp. contributed $3 billion to its pension plans in the quarter ended June 30 and plans to make an additional $600 million contribution by the end of the year, David Rosenthal, vice president-investor relations and secretary, said in a conference call concerning the company’s quarterly financial results.


The Irving, Texas-based company contributed $1 billion in the first quarter, ended March 31, and $4.6 billion in 2008, Rosenthal said in the transcript.


Exxon Mobil’s U.S. pension plans had $6.6 billion in assets and $11 billion in liabilities as of December 31, according to its 10-k.


Exxon Mobil spokesmen couldn’t be reached for comment.



Filed by Barry B. Burr of Pensions & Investments, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.



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Posted on August 5, 2009August 31, 2018

Top Earners Lost Most From 401(k)s, Study Finds


The median asset levels in 401(k) plans dropped at least 15 percent from year-end 2007 to mid-June 2009, but the affluent and wealthy saw much heftier losses, according to a new report.


The analysis, by the Washington-based Employee Benefit Research Institute, showed how the downturn in the economy has affected all defined-contribution plans and individual retirement accounts.


The median balance of a defined-contribution plan dropped 16.4 percent to $26,578 during the period, the report showed.


Families with higher income fared worse.


Those with more than $100,000 a year in income lost 22 percent in their defined-contribution plans, and those with a net worth in the top 10 percent saw their balances fall 28 percent.


Meanwhile, IRAs and Keogh plans, which are retirement plans for self-employed individuals, fell 15 percent to $28,955.


“Americans have a great deal of work to do after the tremendous loss of wealth in 2008 to ensure financial security in retirement,” Craig Copeland, EBRI’s senior research associate and the author of the report, said in a statement. “However, some optimism is warranted, as most individuals continue to contribute to their individual account plans and are in a position to accumulate added wealth as the economy recovers.”


The EBRI analysis adjusted account balances of defined-contribution plans and IRAs based on the asset allocation reported within the plans by using equity and bond market returns from January 1, 2008, to June 19, 2009.



Filed by Lisa Shidler of Investment News, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.



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Posted on August 5, 2009August 31, 2018

California Court Rules Hidden Nighttime Camera Not a Privacy Violation


An employer did not violate employee privacy rights by installing a hidden camera aimed at catching a person viewing online pornography after business hours, California’s Supreme Court ruled.


The ruling in Abigail Hernandez et al. v. Hillsides Inc. et al. overturned a state appellate court’s finding that two employee plaintiffs in the case “suffered an intrusion into a protected zone of privacy that was so unjustified and offensive as to constitute a privacy violation.”


Hillsides operated a Pasadena, California, facility for neglected and abused children where the plaintiffs worked and shared an office, court records state.


In 2002, the facility’s director learned that at night, after the two plaintiffs left the premises, someone repeatedly used a computer in their shared office to view pornography. The director installed a hidden camera that was operated only at night after the plaintiffs left.


Nonetheless, the workers filed a tort claim after discovering the camera.


The employer argued it neither viewed nor recorded the employees, so it did not intrude on their privacy.


The California Supreme Court agreed.


While finding that the employees had a reasonable expectation that their employer would not record their activities on video, “any actual surveillance was drastically limited in nature and scope, exempting plaintiffs from its reach,” according to the court’s unanimous opinion.


The court also found that the company had a responsibility to protect the children for whom it was caring.



Filed by Roberto Ceniceros of Business Insurance, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.


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Posted on August 4, 2009August 31, 2018

Bipartisan Health Care Reform Bill Deadline Set for September 15


A Senate panel has until September 15 to deliver a bipartisan health care overhaul package before Democratic leaders take steps to push a bill without broad Republican support, a senior member of the Finance Committee said.


Sen. Charles Schumer, D-New York and vice chairman of the Democratic Conference, said that the party has “contingencies in place” that would make it highly likely a bill could pass the Senate without GOP votes, but warned such mechanisms would be used as a “last resort.”


“Health care reform is just too important,” he said, adding that it can’t be left to “wither on the vine.”


Schumer said the deadline was set by Finance Committee Chairman Max Baucus, D-Montana, who has quarterbacked negotiations with a small team of five other senators, including three Republicans. One measure open to Democrats is a procedure known as “reconciliation,” which would shorten the period for debate and greatly restrict Republicans’ ability to offer amendments.


Schumer also provided details on a handful of items that will be included in the bill to drive down health care costs, such as provisions that would move providers away from fee-for-service to “bundled” payments, establish a system of value-based purchasing and create so-called “accountable care” organizations.


Such provisions enjoy bipartisan support, he said.


“No matter what happens, we’re going to enact health care reform by the end of the year,” Schumer said.



Filed by Matthew DoBias of Modern Healthcare, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.



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Posted on August 4, 2009June 27, 2018

Flexible Hours for Nonexempt Workers May Be Next on Lobbyists’ Agenda

With bills circulating in Congress that would enable flexible work schedules, the next focus for Capitol Hill lobbyists may be flextime for nonexempt workers.


Flexible work arrangements traditionally have been the domain of exempt, salaried employees, but now more companies are using them for nonexempt, hourly workers, experts say.


According to a recent study by WorldatWork and Work Design Collaborative, 45 percent of survey respondents report they include nonexempt employees in their flexible work arrangements. The researchers expected to find that only about 15 percent did so, according to the study, which surveyed 135 employers.


But offering nonexempt workers flexible work arrangements may require some changes to the Fair Labor Standards Act, which, among other things, regulates how employers keep track of overtime for nonexempt workers. Tracking overtime can be complicated if an employee is working a flexible work schedule or teleworking.


“We have had the FLSA since the 1930s and there have only been a few amendments to it,” said Ryan Johnson, vice president and a telework expert with WorldatWork. “The question is, are the national laws and rules designed for the modern workforce and workplace, or are they designed for the workplace of 50 to 60 years ago?”


FLSA requires that nonexempt employees who work more than 40 hours a week get paid overtime. This is problematic for nonexempt employees who occasionally want to work compressed workweeks and more than 40 hours a week on other weeks, experts say.


A bill in Congress would allow companies to provide compensatory time for employees in the private sector instead of overtime. This would mean that companies can provide time off with pay instead of overtime pay.


“We oppose the idea of compensatory time instead of overtime,” said Bill Lurye, associate general counsel for the AFL-CIO. “The FLSA only requires a 40-hour workweek and it’s easy to comply with and offer flexible work arrangements. We believe there are companies that have flexible work arrangements that are in line with FLSA.”


A number of organizations, including WorldatWork, are watching the issue closely and expect it to become a larger discussion in coming months.


“Paid family leave and paid sick leave are at the top of our agenda right now, but this is something we are starting to talk about,” said Cara Woodson Welch, director of public policy for WorldatWork.


One organization, Workplace Flexibility 2010, discussed the issue in its May public policy platform on flexible work arrangements.


The group, which is based at Georgetown University Law Center in Washington, calls for the Department of Labor to provide “written guidance, technical assistance and training on how the majority of flexible scheduling arrangements comply with the requirements of the FLSA. Such guidance should provide examples of FWAs that comply with the FLSA, examples of FWAs that do not, and an explanation of the underlying analysis.”


While workplace flexibility advocates argue that more employers will embrace these arrangements for nonexempt workers because they will cut costs and improve engagement and productivity, many are doubtful that this issue is high on companies’ agendas.


“Until you see this issue triggered by collective actions under FLSA or we see a number of overtime claims under FLSA, it’s unlikely that employers will want to have this addressed,” said Drew Matzkin, a partner at law firm Mintz Levin.


—Jessica Marquez


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