Tag: bars

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SHRM 2024: A Guide to Chicago Restaurants & Bars

oil painting of chicago's skyline

With the 2024 SHRM Annual Conference & Expo right around the corner, HR folks everywhere are understandably beefing up their itineraries for a four-day stay in Chicago, the host city.

As fate would have it, our team at Workforce.com is headquartered in the Windy City. As locals, we feel obligated to share our insider information on the best restaurants to hit while visiting the city. Of course, as any true local would know, we can’t share the closest guarded spots with you. But this is still a pretty thorough guide, so don’t worry.

Here is our list of must-tries categorized by neighborhoods from several local, self-proclaimed foodies in our office:

LEGEND:

C = Casual

B = Breakfast

L/D = Lunch/Dinner

D = Dessert

Restaurants

  1. Lakeview

    1. C B Ann Sathers – Iconic breakfast spot that serves some of the best cinnamon rolls you’ve ever had. Get the eggs benedict and some rolls to go.
    2. C L/D Will’s Northwoods Inn – Lively casual sports bar with neighborhood vibes. Don’t miss the chicken ceasar chicken wraps, cheese curds, and onion rings.
    3. L/D Dear Margaret – A very cozy, classic french restaurant, perfect for smaller groups and couples. Start off with the charcuterie, a glass of wine, and the duck bolognese for an entree.

  2. Lincoln Park

    1. C L/D Old Pueblo Cantina – Mexican joint with great tacos and even better margaritas.
    2. C L/D Pequod’s Pizza – Iconic pizza that serves what’s arguably the best Chicago deep-dish style pizza in town.
    3. D Annette’s Italian Ice – Window-service ice cream and frozen yogurt shop that specializes in their Italian ice. Known for their fruit flavors like lemon, blood orange, and passion fruit, don’t forget to bring cash!

  3. Logan Square

    1. L/D Cellar Door Provisions – A chill, laid back wine bar whose menu landed it a spot on the Michelin Guide. Please for the love of God, don’t miss out on the burger. One of my favorites in the city.
    2. B D Sugar Moon – A bakery adored with an overwhelming amount of goods, each one of them more delicious and creative than the next. Don’t skip out on their jalapeno-cheddar scones or their tahini chocolate chip cookie.
    3. B L/D Lula Cafe – New american food served in a very old school manner. For breakfast, get the french toast, the breakfast burrito, and/or the tofu and vegetable scramble. For dinner, the pasta Yiayia, fried mushrooms, and sweet and sour onion focaccia are standouts.

  4. Palmer Square / Bucktown

    1. C B Allez Cafe – If you’re looking for one of the best breakfast sandwiches in Chicago, look no further than Allez Cafe. My suggestion: one breakfast sandwich with a cream top coffee. Thank me later.
    2. D Margie’s Candies – Over 100 years old, this ice cream shop is something to behold. I could drink the hot fudge from their infamous sundaes with a straw…
    3. L/D Giant – This is the place you bring someone to when you’re really trying to impress them. Their ever changing menu makes it hard to recommend specific menu items, however you truly can’t go wrong.

  5. West Town

    1. C L/D Mott St – Asian fusion with a great outdoor space and an even better burger (only served prior to 7 pm!)
    2. L/D Kai Zan – Amazing, fresh, quality sushi served at a reasonable price. If you’re feeling up for it, their 10+ course omakase menu for $90 has yet to be beat.
    3. L/D Lao Peng You – Featured in The Bear, this chinese spot has some of the best dumplings and noodles in the city. With no reservations, I’d recommend going for lunch if possible.

  6. Old Town

    1. C L/D Ranalli’s – Sports bar that caters to huge groups, great outdoor space, and even better food. You cannot leave without having the hot honey soppressata pizza. Also, a special shout out to their chicken fingers… best I’ve ever had.
    2. L/D Topo Gigio Ristorante – When you think of an old school Italian spot, this is it. The perfect order: an espresso martini, the calamari, Conchiglie Alla Sarda pasta, and tiramisu to finish. You might not sleep but it’ll be worth it, I promise.
    3. C B Nookies on Wells – An adorable breakfast spot notable for their french toast, crepes (sweet or savory), and eggs benedict.

  7. Gold Coast

    1. L/D Gibson’s – A classic white table-cloth all-American steakhouse. Known for their surf & turf and their absolutely massive desserts – the carrot cake slice is something to behold.
    2. L/D 3 Arts Club Cafe at RH Chicago – One of the most beautiful restaurants is in the historic landmark where Restoration Hardware resides. Their lobster roll is a 10 out of 10.
    3. C B The Original Pancake House – A breakfast chain that has a place near and dear to my heart. I’ve been getting their 49er pancakes with a side of extra crispy bacon for the past 20 years and I don’t plan on stopping anytime soon.

  8. River North

    1. C B Doma Cafe – Small, european-influenced breakfast spot known for their hash browns, cevapi, olive oil cake, and burek.
    2. L/D Lil’ Ba-Ba-Reeba! – Spanish tapas perfect for big groups. Must-haves: the dates, the brussel sprout salad, and the patatas bravas.
    3. L/D Bavette’s Bar & Boeuf – My favorite restaurant in the city, hands down. Albeit, a more pricey option, but offers immaculate vibes, top-notch service, a french dip that will knock your socks off, a wedge salad worth crying over, and an ice cream sundae that I dream about. Can’t get a reservation, try their sister restaurant just next door: Gilt Bar.

  9. West Loop

    1. C L/D Green Street Smoked Meats – Open concept BBQ hidden in an alleyway offering some of the best BBQ Chicago (& beyond) has to offer.
    2. L/D Duck Duck Goat – From Top-Chef and Chicago icon, Stephanie Izard’s take on Chinese fusion is done beautifully here. Please get the goat slap noodles, xiao long bao, braised short ribs, and the duck fried rice. Oh and save room for the seasonal soft serve ice cream.
    3. L/D Au Cheval – All I have to say is they are known for their burger for good reason. Be sure to get it with their bacon.

  10. Greektown

    1. C L/D Greek Islands – Arguably the best Greek restaurant in Greektown, this place lives up to its name. Keep it classic with some saganaki, moussaka, and grape leaves.
    2. D B Lou Mitchell’s – Opened in 1923, this old school diner is perfect for the classics: silver dollar pancakes, waffles, a Denver omelet (hobo style), and a side of raisin toast.
    3. L/D Monteverde – One of Chicago’s most popular Italian restaurants. Hard to get a reservation with their handmade pasta and amazing appetizers. If you are able to snag a spot, start with the Burrata E Ham, any of their pastas for your main will most definitely suffice, and end with the butterscotch dessert or the tiramisu.

  11. The Loop

    1. L/D Cindy’s Rooftop – This rooftop restaurant and bar has incredible views of the lake and Grant Park. I recommend going for happy hour and grabbing a drink or two with a couple starters.
    2. C B L/D Revival Food Hall – This place caters to everyone and anyone. A huge food hall that truly has the best of the best. From their on-site cafe for your coffee, to artisan sandwiches at Danke, fresh poke from Aloha Poke, health-focused bowls from Fare, and so much more. Definitely worth just checking out if you’re in the area.
    3. C B L/D The Exchange – This place is pretty unassuming on the outside, but once you’re sat inside their atrium, you’ll understand why I strongly recommend this place. I encourage going for lunch and grabbing their turkey club sandwich with a side of fries.

  12. South Loop

    1. C L/D Nepal House – Authentic Nepalese Indian food can be found here. Keep it simple with their garlic naan, chicken makhani, and Momo’s.
    2. L/D Bistro Monadnock – This french bistro is located in the historic Monadnock building. I strongly suggest grabbing a french onion soup to start as well as their croque madame for an early lunch.
    3. C B Eleven City Diner – Another iconic Chicago diner serving up some old-school Jewish favorites. Think matzo ball soup, pastrami on rye, and a brisket sandwich on brioche-like Challah. Beyond good.

  13. Bridgeport

    1. D Runaway Cow – Newly opened vegan ice cream spot that serves oat-based soft-serve. I swear non-vegans won’t be able to tell the difference. It’s that delicious. Get a snowstorm; their take on a Dairy Queen Blizzard.
    2. C L/D Kimski – This casual korean-polish fusion sounds like it might not work, but I promise it does. Don’t believe me? Get their Maria’s Standard and report back to me.
    3. C L/D The Duck Inn – Worth it simply for their outdoor space. I’d sit outside and order the duck for two, prawns, and the mushrooms and polenta.

  14. Chinatown

    1. C L/D QXY Dumplings – This place is worth the wait. Put your name down, walk around Chinatown, and be prepared to feast on some unreal soup dumplings. Specifically the pork and cabbage, beef and onion, and the lamb and coriander. I also recommend getting a side of kimchi, wood ear mushrooms, and cucumber salad.
    2. C L/D Go 4 Food – This casual Chinese seafood spot has been awarded a Michelin star for good reason. Be sure to get the bao taco, the walnut shrimp, and of course, the dungeness crab.
    3. D Chiu Quon Bakery – A classic Chinese bakery that almost always has a line. Known for their pork buns, Portuguese egg tarts, sesame balls, and so, so much more. Be sure to bring cash with you!

  15. Bronzeville

    1. D Shawn Michelle’s Ice Cream Shop – One of our claims-to-fame when it comes to ice cream. The honey cinnamon ice cream and the banana pudding are incredible. But truly… you can’t go wrong with any of their flavors.
    2. C L/D Cleo’s Southern Cuisine – This creole spot is known for having some of the best chicken wings Chicago has to offer. Order the sauced six with the mac & cheese. You won’t regret it.
    3. L/D Bronzeville Winery – Whether or not you’re partaking in their wine list or cocktails, be sure to get the sweet potato ribbons, brussel sprouts, and watermelon steak (I know, just trust me).

Bars

There’s nothing better than a productive day at the SHRM conference; connecting with others in HR, checking out the latest in tech, and learning from some knowledgeable speakers. But the best part? Rounding it all out with a drink at a beautiful cocktail lounge, beer garden, or a rooftop bar. Here is a list of great spots to grab a drink near the McCormick Center for your next team happy hour or solo nightcap:

  1. Moody Tongue Brewery
  2. M Lounge
  3. Best Bar
  4. 16th Street Bar & Coffee Lounge
  5. Skylark
  6. Mitchell’s Tap
  7. Turtle’s Bar & Grill
  8. VU Rooftop Bar
  9. Reggies Chicago
  10. Spoke and Bird
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8 Top Hospitality Trends & Statistics (2023)

Summary

  • The hospitality industry is growing at a steady rate. – More

  • Hospitality businesses face seven supply chain challenges. – More

  • Unemployment rates in the sector have decreased significantly. – More

  • Restaurant profit margins and revenue are increasing slightly. – More

  • Hotels saw record-high average daily rates and revenue per available room in 2022. – More

  • 853 million passengers flew with US airlines in 2022. – More

  • Leisure travel is a priority for most people. – More

  • The outlook for business travel is looking similar to 2019. – More

The hospitality industry is one of the fastest-growing industries in the US. With over 15 million people employed in various roles and sectors, this industry plays a critical role in driving economic growth and providing customers with unforgettable experiences. 

Hospitality covers a number of sectors, including the hotel industry, the travel industry (including business travel), and restaurants. For HR professionals and employers in the hospitality and tourism industry, staying informed about trends and statistics is crucial for making informed decisions that can positively impact their businesses. 

In this article, we will be presenting some insightful industry statistics and trends that will help you gain a better understanding of the current landscape of the sector.

The hospitality market continues to grow despite inflation

The hospitality industry, like practically any other sector, is experiencing a slow and steady recovery from the effects of the coronavirus pandemic. The market grew from $4,390.59 billion in 2022 to $4,699.57 billion in 2023, presenting a compound annual growth rate (CAGR) of 7.0%.

The Russia-Ukraine war has proven to be a hurdle for economic recovery as the conflict brought about sanctions across countries leading to inflation and supply chain disruptions. Despite this, hospitality sectors are expected to grow to $5,816.66 billion by 2027 at a CAGR of 5.5%.

The industry faces 7 supply chain challenges

Research by the AHLA and Avendra shows that there are seven market forces that have an impact on commodities and the supply chain:

  • Inflation – hospitality-related products will continue to see inflation rates between 5 and 10% for the next few quarters. This is more than twice the historical average.
  • Tight labor market – while the unemployment rate might be improving in the hospitality sector, other industries that it relies on, such as manufacturing and the retail trade, are still dealing with labor shortages. They have had to increase wages to retain workers, and this cost will be reflected in the cost of the goods and services they provide to the industry. 
  • Product availability – manufacturers and producers are rationing their products to catch up to their demand backlog. To avoid delays, hospitality businesses need to communicate well in advance with distributors. 
  • High product demand – has contributed to increases in the price of energy and items like seafood, beef, cooking oil, coffee, and to-go packaging. 
  • Russia-Ukraine war – has had an impact on inflation. 
  • Energy prices – Oil and energy prices are volatile due to supply constraints and the possibility of a recession.  
  • Transportation challenges and lead times – we are seeing high levels of US national average freight rates. Ocean and freight rates are decreasing but are still higher than pre-pandemic levels. Lead times on equipment and textiles are longer due to delays in the Asia-Pacific region.  

Leisure & hospitality unemployment rates have reduced drastically

According to data from the US Bureau of Labor Statistics (BLS), the average annual unemployment rate in the leisure and hospitality industry in 2022 was 5.8%. This represents a 43% drop from the previous year and the third lowest in 10 years. 

The lowest rates were recorded in 2018 and 2019 at 5.7% and 5.2%, respectively. The COVID-19 pandemic saw unemployment rates skyrocket to 19.4% in 2020, largely due to the mandatory closures of many hospitality businesses. Last year’s decrease means that the industry’s unemployment rate has reached pre-pandemic levels, which is particularly impressive considering the country was also going through labor shortages and the Great Resignation. 

Restaurant profit margins and revenue have increased slightly since the pandemic

In the past year, restaurants experienced increases in both profit and revenue since the pandemic. 

Food service establishments reported an average revenue of $1.5 million in 2022 – a 7.4% increase from the year before. This increase was not felt across the board. Restaurants with over 80 seats were more likely to experience a revenue increase. A number of restaurants with smaller capacities actually experienced a decrease in revenue compared to 2021. 

Average profit margins were at 10% in 2021 and saw a slight increase in 2022 to 10.6%. Once more, higher-capacity restaurants were more likely to see an increase in profits. Establishments of 120 seats or more reported profit margins as high as 13%.

The food service industry is reported to see continued growth in 2023. The National Restaurant Association forecasts $997 billion in restaurant industry sales in 2023. This is partly due to higher menu prices. 

Hotel industry rates and revenue are reaching new heights

According to hotel industry statistics by STR, 2022 saw record-high average daily rates (ADR is the average paid for hotel rooms in a specific period) and revenue per available room (RevPAR). In 2022, ADR was up 13.6% from the pre-pandemic levels (2019) and reached $148.83. 

RevPAR is a crucial KPI for most hoteliers and owners in the hotel market. It is calculated by multiplying a hotel’s ADR by its occupancy rate (the ratio of rooms rented to the total available rooms). In 2022, the industry’s revPAR was $93.27, 8.1% higher than in 2019. 

Hotel occupancy rates, on the other hand, were still 4.9% lower than pre-pandemic levels at 62.7%. 

The report showed that hotel bookings and overall industry growth were not linear or even. The occupancy rate varied greatly depending on the month and season. In January 2022, the rate was 12 to 14% lower than 2019 levels, while less than 1% lower in October. 

Watch: The 2023 Hotel Industry Outlook with AHLA President & CEO

US airlines carried 853 million passengers in 2022 

The airline industry is on the road to recovery as domestic and global travel continues to increase, but air travel has yet to reach pre-pandemic levels. 

In 2019, US airlines carried a record-breaking 928 million passengers right before the onset of the pandemic. Travel restrictions brought these numbers down to just 3 million in April 2020.  

In 2022, US airlines carried 853 million passengers, a 30% year-to-year increase from 2021 and 8% lower than the record-breaking 2019 numbers. Of these, domestic travel accounted for 751 million passengers, and international travel accounted for 102 million. 

Most people are prioritizing and planning leisure travel this year

According to the American Express 2023 Global Travel Trends Report, the appetite for travel and tourism is alive and well. Eighty-five percent of respondents indicated that they plan on taking at least two leisure trips in 2023. Seventy-eight percent stated that they consider leisure travel as an “important budget priority.”

The research uncovered four major trends in travel tourism:

  1. Tourists want to discover hidden gems and “lesser-known destinations” while also supporting local communities.
  2. Travelers are looking toward pop culture when making decisions on where to travel and why. 
  3. Food is an integral part of the travel experience. 
  4. Restorative vacations are increasing in popularity, where travelers prioritize mental and physical self-care. 

These trends were found to be particularly prevalent among Gen Z and millennial respondents. 

Business travel is nearly back to “normal”

In a survey of 100 global corporate travel managers, Morgan Stanley found that business travel has bounced back from the COVID-19 disruptions. Many respondents believe that business travel budgets and expenditures are either back to pre-pandemic levels or, at least, very close. This is despite the fact that the costs of airfare and lodging are higher than pre-pandemic levels. 

Furthermore, there is an expectation that travel budgets in 2023 will be anywhere between 6% to 10% higher than 2019 levels. Corporate airfare budgets, for example, are expected to be 9% higher.

Three other trends affecting the business travel industry are:

  1. Global hotel room rates are expected to rise by an average of 8%. 
  2. In an attempt to cut costs, travel managers are looking for cheaper alternatives to upscale hotel brands for business trips. Thirty-one percent of respondents are disregarding hotels altogether and opting for short-term rentals instead. 
  3. Virtual meetings are still considered alternatives to business trips. It is expected that nearly 18% of business travel will be replaced with virtual meetings. The digitalization of business trips is not just a cost-cutting measure. Sustainability is also a driving factor as companies are looking to be more eco-friendly.  

Simplify & streamline hospitality operations with Workforce.com

The hospitality industry shows promising signs of recovery after what has been a turbulent few years. It has never been more important for businesses, from neighborhood restaurants to hotel chains, to find ways to improve labor efficiency and maximize profits. 

Our workforce management software for hospitality helps you simplify hospitality employee scheduling, improve communication, and optimize labor costs.

To find out more, get in touch with our team today.