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Tag: discrimination

Posted on February 13, 2019June 29, 2023

How We Work Might Be Changing But Independent Contractor Risks Remain the Same

Jon Hyman The Practical Employer

The way we work in America is changing. The relationships between companies and their workers are more fluid and varied than in decades past. Our task in this appeal is to apply traditional legal protections to one such relationship. 


So starts the 6th Circuit’s opinion in Acosta v. Off Duty Police Servs., which applies the traditional “economic realities” test to determine whether private security and traffic control officers are employees or independent contractors.

One would think that with such a pronouncement at the head of the 6th Circuit’s opinion, the court would be making a startling pronouncement broadening the landscape of who qualifies as an independent contractor.

Those making that assumption, however, are sorely mistaken.

The “economic realities” test balances six factors:

  1. The permanency of the relationship between the parties
  2. The degree of skill required for the rendering of the services
  3. The worker’s investment in equipment or materials for the task
  4. The worker’s opportunity for profit or loss, depending upon his skill
  5. The degree of the alleged employer’s right to control the manner in which the work is performed
  6. Whether the service rendered is an integral part of the alleged employer’s business

In balancing the factors, the court determined that all of ODPS’s private officers were employees, and none qualified as independent contractors.

1. Permanency of the Relationship

This factor examines the length and regularity of the working relationship between the parties. While some ODPS workers accepts jobs intermittently and for short terms, many worked for ODPS long-term, and some for decades without interruption. In addition to length, many ODPS workers did so with regularity (e.g., 20 – 25 hours per week, or even up to 50 hours per week). These facts mitigated against the fact that many ODPS was not many workers’ primary job or their primary source of income. Yet, according to the court, multiple sources of income is not dispositive, and using such a fact to deny employment status would ignore the “economic reality” that many workers need two (or more) sources of income just to make ends meet. Thus, the court concluded that this factor weighed in favor of employment status.

2. Degree of Skill

The evidence showed that the workers required little skill to render services. Workers only need four hours of training, and many have no background in law enforcement whatsoever. The workers described the jobs as either sitting in their cars with their lights flashing, or patrolling a parking lot spotting potential problems. Thus, this factor weighed heavily in favor of employee status.

3. Investment in Equipment and Materials

This factor compares the worker’s total investment to the company’s total investment. While the officers needed to buy their own equipment and provide their own vehicles, each only invested between $3,000 and $5,000 of their own money, compared to the hundreds of thousands of dollars ODPS spent to operate the business. Thus, this factor weighed in favor of employee status.

4. Opportunity for Profit and Loss

Courts evaluate this factor by asking if workers “could exercise or hone their managerial skill to increase their pay.” ODPS argued that workers could do so, because they had the discretion to reject assignment, thereby limiting their ability to increase their pay. The court, however, was not persuaded. That discretion, according to the court, is not managerial skill. Moreover, because the workers worked a set shift when they accepted work, they had no control over how much they earned based on how long they worked. They could not earn more by completing the job more quickly and moving on another assignment. Their skill did not increase their ability to complete their jobs and accept more, it merely gave them discretion to say yes or no to jobs when offered. Thus, this factor weighed in favor of employee status.

5. Alleged Employer’s Degree of Control

This factor asks whether the company “retains the right to dictate the manner” of the worker’s performance.” ODPS maintained policies and procedures, which addressed: (1) the type and color of uniform that may be worn, (2) vehicle and light requirements, (3) rules for exchanging job assignments with other ODPS workers, and (4) general rules on workplace presentation and conduct. ODPS also represented to its customers that it would inspect the work sites and supervise its workers.Workers testified that ODPS disciplined them for violating work rules, such as declining jobs. ODPS set the rate at which the workers were paid, would tell the workers where to go for the job, when to arrive, and whom they should contact when they got there, and had supervisors to whom they reported. Workers were also required to sign non-compete agreements, and ODPS had sued former workers to prevent them from working for competitors. Thus, for the majority of ODPS’s workers, this factor weighed in favor of employee status.

6. Integral Part of the Alleged Employer’s Business

ODPS built its business around the security and traffic control services provided by its workers. It could not function or service its customers without them. Therefore, this factor weighed heavily in favor of employee status.

Balancing the evidence, the 6th Circuit had little difficulty concluding that ODPS’s workers were its employees, and not independent contractors: “Taking all these factors into consideration with an eye on the ultimate question of economic dependence, ODPS’s workers … were employees entitled to overtime wages under the FLSA.”

Off Duty Police Servs. serves as a stark reminder for employers that in all but the clearest of cases, businesses take a huge wage-and-hour risk by classifying workers as anything other than employees. The way we work might be changing, but the risk you take by misclassifying employees as independent contractors is staying exactly the same.

Also read: Identifying Independent Contractors Vs. Employees

Posted on February 12, 2019June 29, 2023

A Textbook Lesson: The ADA’s Interactive Process

Jon Hyman The Practical Employer

Does an employer have an obligation to return an employee to work following an extended unpaid leave of absence granted as a reasonable accommodation under the ADA?

You might be inclined to say, “Of course.” The answer, however, is nuanced, and depends on the length of the leave, the composition of your workforce at the time the employee seeks to return to work, and your efforts to engage in the ADA’s interactive process with the employee during the leave.

For your consideration: Brunckhorst v. City of Oak Park Heights.

Gary Brunckhorst worked as an accountant for the city of Oak Park Heights, Minnesota, for over 15 years. In April 2014, he contracted Fournier’s gangrenous necrotizing fasciitis — a rare, life-threatening disease otherwise known as “flesh-eating” bacteria. He had three life-saving surgeries, spent five months in a hospital and nursing care facility and suffered long-term injuries. 

At the outset of his hospitalization, Brunckhorst requested, and the city granted, FMLA leave. When that leave expired, the city granted an additional 60 days of unpaid medical leave and told Brunckhorst that he could qualify for an additional 30 more days thereafter. On Sept. 14, 2014, (the end of the initial 60-day unpaid leave), the city sent Brunckhorst his job description and asked him whether he could perform all of its essential functions of his position. Brunckhorst’s doctor responded that he was not able to return to work and that he needed additional unpaid leaves of absence, which was extended in serial through April 1.

In December 2014, however, the City Council had voted to eliminate Brunckhorst’s position as unnecessary. In an effort to soften the blow to Brunckhorst, is offered him the choice of a severance package or a return to work when he was able to do so in a new position, albeit with a 30 percent reduction in salary. Brunckhorst refused both, stating that he wanted to return to his original position. The city kept him on his unpaid leave in the interim, since he was not yet ready to return to work anyway.

Ultimately, the city gave Brunckhorst a hard April 1 deadline to return to work in the new position or be fired. Brunckhorst, through his attorney, refused and instead requested that the city permit him to work from home. The city refused, stating that remote work was not possible for the new position. It instead offered Brunckhorst a limited schedule as an accommodation — four hours per day four days per week in the office. When Brunckhorst declined the offer, the city terminated his employment.

The 8th Circuit Court of Appeals concluded that the city had not violated the ADA by eliminating his position, refusing to offer remote work as an accommodation, or otherwise failing to engage in the interactive process.

No reasonable juror could conclude that the City had failed to participate in the interactive process. Brunckhorst attempts to narrow the window of the interactive process to the last few days prior to his termination and claims that the City offered him only one, take-it-or-leave-it accommodation. To the contrary, the record shows that the City engaged in an interactive dialogue with Brunckhorst for months regarding his return to work. During that time, the City extended his leave multiple times, made multiple requests for information regarding what accommodations he required, and offered accommodations consistent with his doctor’s restrictions. There is no genuine issue of material fact that the City engaged in anything but a good-faith interactive dialogue.

This case provides a textbook roadmap for employers to follow when handling an employee on an extended medical leave. An employer can eliminate a position if the bona fides of its business and economic needs support that decision. It is not required to keep a position, or create a position, as a reasonable accommodation. It may have to offer an existing, vacant position, however. It also does not have to offer remote work if the essential functions of the position dictate otherwise.

If you are considering terminating an employee out on a non-FMLA unpaid medical leave, consider this question — will it appear to a reasonable jury that you tried to work with the employee to return him or her to work. If the answer is an objective “yes,” then you are likely on solid footing terminating the employee who refuses your offers to return to work (understanding that you may have to justify your actions and decisions in litigation).

Posted on February 4, 2019June 29, 2023

The 5th Nominee for the Worst Employer of 2019 is … the Fishy Fishery

Jon Hyman The Practical Employer

Atlantic Capes Fisheries agreed to pay $675,000 to settle a lawsuit filed by the EEOC alleging sexual harassment and retaliation.

The allegations that lead to the settlement, and this nomination as the worst employer of 2019?

A male supervisor, Fidel Santos, asked a new female employee, Esdeyra Rosales, about her personal life, stood close behind her while she was working, touching her back, hips, and buttocks. When she objected, he told her there was no work for her. When Rosales asked, and was granted, reassignment to another line, Santos’s harassment did not stop. He continued to make rude comments about her body and solicit her for sex. On one occasion, Santos approached Rosales from behind and asked her to touch his penis. When she refused, he pressed up against her, rubbing his penis against her buttock. Rosales complained to management, but they told her either to ignore it, or that they would “look into it.” The harassment, however, continued.

The harassment was not isolated to Rosales. Santos also allegedly harassed Margarita Fuentes, Mirna Pacaja, and others.

worst employer 2019

On Fuentes’s first day of work, Santos grabbed her buttocks. When she objected, Santos told her, “Here, anything goes.” Fuentes immediately complained to a manager, who told her that Santos was “crazy” and that she should just ignore him. The very next day, Santos came up behind Fuentes, grabbed her hand, pulled it behind her back, and placed it on his penis. When she resisted, Santos called her a “stupid old lady,” and that she was expected to do what she was told. Fuentes again complained to management, who again told her just to ignore it. The alleged harassment even after Fuentes ultimately secured a transfer away from Santos. He would find her, and call her “stupid” and “good for nothing,” question why she would not submit to him sexually, and hypothesize about her sex life.

Pacaja had worked for the fishery for 4 years before being transferred to Santos’s line. He allegedly similarly harassed her, almost from the start. He would grab her waist and hips, comment on her genitalia and buttocks, complain that she would not submit to him sexually, ask her to touch his penis, rub his hands on her breasts, and rub his erect penis up against her.

When Pacaja and Rosales ultimately complained to the HR manager, and then filed discrimination charges with the EEOC, they started receiving written warnings concerning alleged interpersonal issues with their co-workers. Within weeks they were both fired.

According to EEOC Senior Trial Attorney Sara Smolik, “The brave women who filed discrimination charges with the EEOC in this case alerted the agency to widespread sex harassment that was adversely affecting them and many of their female co-workers in the facility. Because they had the courage to step forward, the EEOC was able to investigate and bring this lawsuit to improve the working conditions for every­one.”

It also might lead to this employer being named the worst employer of 2019.

Previous nominees:

The 1st Nominee for the Worst Employer of 2019 Is … the Philandering Pharmacist

The 2nd Nominee for the Worst Employer of 2019 Is … the Little Rascal Racist

The 3rd Nominee for the Worst Employer of 2019 is … the Barbarous Boss

The 4th Nominee for the Worst Employer of 2019 is… the Flagrant Farmer

Posted on January 29, 2019January 29, 2019

Public Sector Employers and Age Discrimination

employment law

When Mount Lemmon (Arizona) Fire District faced a budget crisis, it laid off its two oldest (and highest paid) full-time firefighters.

They sued under the Age Discrimination in Employment Act. The district argued that it did not violate any laws because it is too small to be considered an “employer” under the ADEA. Section 630(b) of the ADEA defines the term “employer” to mean any individual or company who has 20 or more employees. It states the term employer “also means a State or political subdivision of a State.”

The district argued that the two sentences should be read together to excuse any state or local government employer with fewer than 20 employees from complying with the ADEA. The district urged the court to adopt this interpretation because it is consistent with court decisions applying the minimum employee requirement to public employers under Title VII of the Civil Rights Act of 1964. The court disagreed with each of the district’s arguments. It held that by using the terms “also means,” Congress intended to add a second definition of the term “employer,” not clarify the prior definition. The court also noted that the ADEA is sometimes broader than Title VII due to the different language used in each statute. Mount Lemmon Fire Dist. v. John Guido, No. 17-587 (Nov. 6, 2018).

IMPACT: Public sector employers are subject to the ADEA and prohibited from discriminating against employees over age 40 based on age.

Posted on January 16, 2019June 29, 2023

Gillette’s Toxic Masculinity Ad Isn’t the Problem; Toxic Masculinity Is the Problem

Jon Hyman The Practical Employer

Gillette is facing a lot of praise, and a lot of backlash, over its recent ad slamming toxic masculinity culture.

The ad offers two views of men.

The first — a boy bullied and called a “sissy,” a man grabs at a woman’s behind, a businessman condescending to a female employee. During, a voice over notes that men make “the same old excuses”: Boys will be boys.

Then, vignettes of men doing better — intervening against sexual harassment, being attentive fathers to their daughters, promoting peace over violence.

The tagline: “Bullying. Harassment. Is this the best a man can get? It’s only by challenging ourselves to do more, that we can get closer to our best. To say the right thing, to act the right way.”

This message should not be controversial. But it has been. Very.

Fox News pundit Greg Gutfeld: “It’s almost as if the people who make products for men, hate men!”

Piers Morgan: “The subliminal message is clear: men, ALL men are bad, shameful people who need to be directed in how to be better people.”

A slew of folks on Twitter who are calling for people to #BoycottGillette.

Here’s the thing. Gillette’s add calling for an end to toxic masculinity isn’t the problem. Toxic masculinity is the problem.

We men can, should, and must do better. #MeToo isn’t a catchphrase, it’s a philosophy. Equality should not be controversial.

And yet, it is. Until we men do better — until we stop bullying those we see as weak or un-masculine, until we stop grabbing and groping, until we stop condescending to those who we view as different or weaker, and start treating women as equals, intervening to stop harassment, and being better role models — harassment and discrimination will continue to plague our society and our workplaces.

I fully recognize that a sizable portion of my readers will take issue with my stance on this commercial and this issue. And that’s OK.

The ad is designed to spark debate. So let’s have a debate. Defend your position that the ad insults men. Without debate nothing will change.

And on issues of gender equality and sexual harassment, change is long overdue.

Posted on January 2, 2019June 29, 2023

The 2nd Nominee for the Worst Employer of 2019 Is … the Little Rascal Racist

Jon Hyman The Practical Employer

Welcome to 2019.

New year, same old employers earning themselves nominations for my annual race to the bottom.

Darryl Robinson, the only African-American employee in his Marriott Vacations Worldwide office, claims he was subjected to repeated racial harassment during his 11 months of employment.

NBC News offers the allegations.

    • Robinson alleges that a director of sales repeatedly asked him to dance to music by Michael Jackson during sales meetings.
    • While complimenting his staff, the director of sales said, “Daryl looks ready to breakdance.”
    • Robinson claims that the company did not provide him a cubicle like every other sales rep, but instead required him to work out of a cramped storage closet without air conditioning.
    • Robinson suggested that there was no need for him to a take part in team building exercise involving employees’ baby photos, since he was the only African-American in the office. A colleague told him that if he opted out, she’d just use a photo of Buckwheat. True to her word, she inserted a Buckwheat photo and asked the team: “Who do you guys think this is?”

For its part, Marriott Vacations Worldwide provided a solid “no comment.”

2019 is off to a rousing start. Do you have an employer to nominate as this year’s Worst Employer? Email me at jhyman@meyersroman.com, or drop a comment below.

Previous nominees:

The 1st Nominee for the Worst Employer of 2019 Is … the Philandering Pharmacist

Posted on December 12, 2018June 29, 2023

I’ll Take Leave of Absence Policies for $5.25 Million, Alex

Jon Hyman The Practical Employer

A: An employer must have one of these to avoid running afoul of discrimination laws when an employee is out on a medical leave of absence.

Q: What is an open-ended leave of absence policy?

Two employers recently learned this lesson the hard way, care of the Equal Employment Opportunity Commission.

  • Family HealthCare Network will pay $1.75 million to resolve disability and pregnancy discrimination claims stemming from its use of “rigid leave policies and practices to deny reasonable accommodations to its disabled and/or pregnant employees, refusing to accommodate them with additional leave and firing them when they were unable to return to work at the end of their leave.”
  • The Cato Corporation will pay $3.5 million, also to resolve claims that it “denied reasonable accommodations to certain pregnant employees or those with disabilities, made certain employees take unpaid leaves of  absence, and/or terminated them because of their disabilities.”

Says Melissa Barrios, director of EEOC’s Fresno, California, Local Office, “The EEOC continues to see cases in which employers have a rigid leave policy that discriminates against individuals with disabilities or pregnant employees.”

These issues very much remain on the EEOC’s radar. Unless you want to risk being on the receiving end of an expensive enforcement lawsuit, take these lessons to heart and ensure that your leave of absence policies, both in writing and in practice, permit for extended unpaid leaves as reasonable accommodations for disabled and pregnant employees.

Posted on December 6, 2018June 29, 2023

Does Title VII Protect an Employee’s Self-help Discovery?

Jon Hyman The Practical Employer

Suppose one of your employees believes that she was discriminated against because of her protected class.

She files a charge of discrimination with the EEOC, and in support of the charge, provides the agency information from your confidential personnel files that she had copied. In response, you fire the employee for violating your confidentiality policy? She then files a new charge, alleging that her termination was in retaliation for her protected activity of gathering evidence in support of her discrimination claim.

Does her retaliation claim succeed?

Lawyer answer: it depends.

Most recent answer: The 4th Circuit Court of Appeals, in Netter v. Barnes.

Under the opposition clause, unauthorized disclosures of confidential information to third parties are generally unreasonable.…

However, the participation clause offers more capacious protection for conduct in connection with Title VII proceedings. Application of the participation clause must account for the evidentiary difficulties many plaintiffs face when pressing claims of workplace discrimination.…

That said, we cannot conclude that Netter’s unauthorized inspection and copying of the personnel files constituted protected participation activity for a straightforward reason. She violated a valid, generally-applicable state law [against the] “knowingly and willfully examin[ing]…, remov[ing,] or copy[ing] any portion of a confidential personnel file” without authorized access. “[I]llegal actions” do not constitute “protected activity under Title VII.”

We are loath “to provide employees an incentive to rifle through confidential files looking for evidence.”

In other words, because Title VII’s anti-retaliation provisions do not permit an employee to engage in illegal activities, and because this employee’s state law prohibits the copying of confidential personnel files, Title VII does not protect her copying in this case.

That said, your mileage on this issue will vary based on your jurisdiction and the nature of the how the employee gained the information.

Courts generally balance the following factors to determine whether the employee’s gathering of the documents was reasonable, and therefore protected:

  1. How the documents were obtained
  2. To whom the documents were produced
  3. The content of the documents, both in terms of the need to keep the information confidential and its relevance to the employee’s claim of unlawful conduct
  4. Why the documents were produced, including whether the production was in direct response to a discovery request
  5. The scope of the employer’s privacy policy
  6. The ability of the employee to preserve the evidence in a manner that does not violate the employer’s privacy policy.

For example, in Niswander v. Cincinnati Ins. Co., the 6th Circuit held that an employee who purposely rifles through confidential personnel records to locate evidence to support a discrimination claim cannot support a retaliation claim.

Yet, in Kempcke v. Monsanto Co., the 8th Circuit permitted the retaliation claim based on the fact that the employee had innocently stumbled across the evidence of potential discrimination in a computer that his employer had issued to him.

What does all of this mean for you?

First, review your company privacy policy to ensure that it sufficiently covers employee personnel files so that you can rely upon it if you have to terminate an employee for engaging in some self-help to support a discrimination claim.

Second, before you take any action, check in with your employment counsel to discuss the circumstances and the potential risks of stepping into a retaliation claim.

Posted on December 4, 2018June 29, 2023

Forced Hugs at Work Sound Like a REALLY Bad Idea

Jon Hyman The Practical Employer

Ray Kelvin, CEO of UK fashion retailer Ted Baker, is a hugger.

According to an online petition seeking to end his practice, “he greets many people he meets with a hug, be it a shareholder, investor, supplier, partner, customer or colleague.”

And, it doesn’t stop with hugs. He asks young female employees “to sit on his knee, cuddle him, or let him massage their ears.” He strokes employees’ ears. He takes off his shirt in the workplace and talks about his sex life. Even worse, when employees go to HR to complain, they are told, “That’s just what Ray’s like.”

Well, they’ve had enough “of what Ray’s like.” More than 2,600 people, including over 300 current or former employees, have signed the online petition calling on Ted Baker to “scrap the forced ‘hugs’ and end harassment.”

Let’s deal with low-hanging fruit first. Stroking employees’ ears, talking about your sex life and walking around work shirtless are all creepy and wrong. Period. And, no, HR cannot pass it off as, “Well, you know Ray… 😉”

The employer has an absolute duty to investigate and take corrective action to ensure that the harassment stops. And the fact that the alleged harasser is the CEO is not a justification to do nothing. In fact, if #MeToo has taught us anything, it’s reason to do more, not less.

As for the hugs, they are a symptom of the larger problem. In a vacuum they might be innocuous, but in this case they are a symptom of a deeper culture of harassment.

Indeed, one person’s hug is another’s creepy gesture or, worse, inappropriate advance. Where is the workplace line?

In the words of one court:

There are some forms of physical contact which, although unwelcome and uncomfortable for the person touched, are relatively minor. Cumulatively or in conjunction with other harassment, such acts might become sufficiently pervasive to support a hostile environment claim, but if few and far between they typically will not be severe enough to be actionable in and of themselves. A hand on the shoulder, a brief hug, or a peck on the cheek lie at this end of the spectrum. Even more intimate or more crude physical acts—a hand on the thigh, a kiss on the lips, a pinch of the buttocks—may be considered insufficiently abusive to be described as “severe” when they occur in isolation.

On one extreme you have this case, in which an employee was sexually caressed and hugged, and even had fingers poked in his anus through his clothing. Yet, on the other extreme, you have this case, in which a manager hugged a subordinate to lift his spirits during a rough work day.

So, employers, what’s the answer? How about some good old-fashioned common sense. If you have a close enough relationship with someone to greet with a hug, then hug it out. If someone complains about your hugs, stop. It’s just that simple.

Posted on December 3, 2018June 29, 2023

What Can the Holiday Movie ‘Elf’ Teach Us About the ADA?

Jon Hyman The Practical Employer

The Hyman clan carried out our annual holiday tradition of watching “Elf.”

Since much of the story took place in and around various workplaces, this year I decided to watch with an eye toward shareable employment law lessons.

Early in the story, Buddy learns the harsh reality that he is not actually an elf but a human. He learns this lesson after falling 985 Etch A Sketches short of his production expectations and being transferred to Jack-in-the-Box testing (the job reserved for “special” elves).

Assuming that Buddy’s height is a disability in the North Pole (and if the ADA protects dwarfs down south, it’s safe to assume the North Pole’s disability discrimination laws would similarly protect Buddy’s heightened height up north), what ADA lessons does this parable teach us?

1. Reasonable production standards.

The ADA does not require an employer to lower production standards — whether qualitative or quantitative — that it applies uniformly to employees with and without disabilities. An employer may, however, have to provide reasonable accommodation to enable an employee with a disability to meet the production standard.

Thus, if Santa requires 1,000 Etch A Sketches per day, then Buddy is required to make 1,000 Etch A Sketches per day, disability or no disability. Santa may, however, have to offer Buddy a reasonable accommodation (if available) to meet that quota. Santa may also choose to lower or waive the production standard,  but he is not required to do so. Keep in mind, however, that if one waives or lowers the requirement for one employee, it makes it difficult to argue for future employees that the production requirement is truly essential, or that altering it is not a reasonable accommodation.

2. Transfer as reasonable accommodation.

The ADA specifically lists “reassignment to a vacant position” as a form of reasonable accommodation. An employer must consider this type of reasonable accommodation for an employee who, because of a disability, can no longer perform the essential functions of their current position, with or without reasonable accommodation. Reassignment is the reasonable accommodation of last resort and is required only after it has been determined that: (1) there are no effective accommodations that will enable the employee to perform the essential functions of his/her current position, or (2) all other reasonable accommodations would impose an undue hardship.

There are, however, several caveats.

The employee must be “qualified” for the new position, both by satisfying the requisite skill, experience, education, and other job-related requirements of the position, and by being able to perform the essential functions of the new position, with or without reasonable accommodation. An employer is under no obligation to assist the employee is becoming qualified, such as by providing training to enable the employee to obtain necessary skills for the job.

“Vacant” means that the position is available when the employee asks for reasonable accommodation, or that the employer knows that it will become available within a reasonable amount of time.

The reassignment must be to a position equal in pay, status, or other relevant factors (such as benefits or geographical location). If there is no vacant equivalent position, the employer should reassign to a vacant lower level position for which the individual is qualified and which is closest to the employee’s current position in terms of pay, status, etc.

For Buddy, that position was Jack-in-the-Box tester, an open position for which he was qualified.

There you have it. ADA lessons from “Elf.” Happy holidays.

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