Tag: HR technology

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HR and Payroll Trends for Hourly Teams [2026]

Summary:

  • Hourly teams in the U.S. will face both new and familiar challenges in 2026, and the companies that lead will be those that understand their operational needs and invest in solutions that keep them competitive.
  • AI will continue to dominate conversations, but the real advantage will come from using it effectively, not just adopting it.
  • Automation and the push to eliminate manual processes will accelerate, with organizations seeking tools that do the work rather than just support it.
  • A true all-in-one platform can help hourly workforces stay ahead, bridging gaps across compliance, payroll, and workforce operations.

Hourly teams across the United States are heading into 2026 facing long-standing challenges and emerging trends. The labor market remains tight, compliance keeps getting tougher, and the frontline workforce is transforming faster than most organizations can keep up. 

As of late 2025, the U.S. civilian labor force participation rate is hovering around 62-63%, still below pre-pandemic norms. The gap underscores how hard it remains to attract and retain top talent, even as labor costs are rising. More than 20 states raised their minimum wages in 2025 alone, with further increases scheduled for 2026 and beyond.

At the same time, technology continues to reshape how hourly work is managed. In 2026, the competitive edge will go to organizations implementing smarter technology that doesn’t just support work but actually does the work. We’re talking about systems that not only handle administrative tasks but also take action based on different data and insights. 

In 2026, the winners won’t be the ones chasing shiny trends. They will be those who move faster than regulatory changes, adapt quickly to new technologies, embrace challenges, and configure their systems to keep pace with existing trends and stay ahead of new ones. 

Below are five HR and payroll trends hourly teams should expect and prepare for as 2026 unfolds. 

Companies effectively using AI will stay ahead in 2026.

And no, this is not simply adopting AI. It is about using AI in ways that actually move the business forward. 

While AI investment continues to surge, very few companies feel confident about how they use it. In fact, a study found that only 1 percent of organizations believe they are implementing AI sufficiently to deliver substantial business outcomes. The gap between using AI and using it well is becoming one of the most significant competitive divides heading into 2026. 

Over the past year, we have already seen AI take deeper root in HR and workforce management. Adoption has grown steadily throughout 2025, especially in areas like hiring and recruitment. More organizations are recognizing how AI can support critical operational processes, including labor forecasting and demand-based scheduling.

“One of the great value propositions of Workforce.com is to optimize staffing levels, which can have tremendous savings for employers and fewer headaches for employees. AI has been a tremendous tool in that product,” shares Craig Chval, Vice President of Product at Workforce.com. 

Workforce.com adopted AI early and applied it directly to labor forecasting. By analyzing factors such as historical sales, booked appointments, local events, and even weather patterns, the platform can determine how many employees should be on shift on any given day. The result is better staffing accuracy, stronger margins, and more consistent service. 

But forecasting is just one part of it. AI is now helping customers in broader operational areas as well. “AI continues to be the biggest shift in this space. It provides customers clear visibility into how compliance rules are applied, rather than relying on calculations that are hard to interpret. It also helps surface risks early, such as warning when schedules break minor hours or when patterns may trigger a Fair Workweek obligation,” explains Travis Kohlmeyer, General Manager at Workforce.com.

AI is still a buzzword for a reason. But it is no longer a matter of whether organizations should use it. We are well past that point. The businesses pulling ahead today are the ones using AI to streamline their operations and solve real pain points. For hourly teams, the key is applying AI with focus and purpose. That means choosing use cases that matter rather than broad, unfocused applications that do not actually help the business run better.

Compliance becomes central to payroll software buying decisions.

Hourly teams are increasingly recognizing that payroll software needs to do more than generate payslips.

For organizations with shift-based workforces, payroll is inherently complex because no two pay cycles look the same. Hours fluctuate, roles change, and even small scheduling differences can significantly affect what an employee earns.

“Often, organizations don’t realize that some of the really big names in payroll systems actually lack the compliance capability for so many different work rules,” Travis explains. “Break compliance, minor working hour rules, and Fair Workweek are the most we see miscalculated on some platforms.” 

Payroll for hourly teams is not about assigning a pay rate and expecting the platform to handle the rest. Every pay period carries its own variables: different schedules, shift changes, varying roles or departments, premiums, and overlapping rules. This is why businesses must understand how their current payroll system handles these scenarios, or whether it handles them at all.

Workforce.com is built to manage this complexity from the ground up. The platform focuses deeply on how work rules and pay rules operate together. “We treat compliance as a design constraint, and not merely a patch. That means more robust rule engines, better guardrails in scheduling, and clearer auditability,” Travis adds.

Compliance may be complicated, but it is manageable with a payroll platform designed to understand the real-world scenarios that create risk. This includes minor laws, multi-role staff, split shifts, overlapping rules, and complex premium structures. With federal, state, and city-level regulations expected to continue evolving, organizations will increasingly look for payroll systems that anticipate these changes and help keep them ahead of costly mistakes. 

Many will switch to all-in-one platforms to eliminate manual processes.

Many organizations are moving toward all-in-one platforms to eliminate manual processes and reduce complexity. But a genuine all-in-one solution is more than a collection of loosely stitched-together apps. It is a single ecosystem where scheduling, time tracking, HR, payroll, and other workflows all operate in one place. We have seen growing demand for this throughout 2025, and we expect it to become an even stronger priority in 2026 and beyond.

“Oftentimes, potential clients look for help to eliminate manual processes such as spreadsheet scheduling, outdated time tracking, and the disconnect between systems they use,” shares Joseph Cuellar, Enterprise Account Executive at Workforce.com. 

Ray Chan, Head of Customer Support at Workforce.com, adds, “What we have seen as the biggest trend for prospective clients looking into our system is platform consolidation. Many organizations still use separate systems for scheduling, timesheets, payroll, HR, ATS, and more. A solution that spans the entire employee lifecycle is a major attraction.”

The motivation is simple. Organizations want to stop switching between multiple platforms to complete basic tasks. Not only is this tedious, but it introduces errors and forces teams to spend additional time double-checking data that should flow automatically.

Third Space Brewing is one of many organizations that have seen the benefits of consolidating onto Workforce.com. “It is the ability to do everything under one roof and not have to import and export data out from separate pieces of software,” says John Wynne, Taproom GM at Third Space Brewing.

Scott Passolt, Third Space Brewing’s Controller, expands on this, saying, “We definitely saved time from not having to reconcile numbers between two different platforms all the time. Everything flows easily. If we know the timesheets are correct, we know payroll is correct. I have more confidence in the accuracy of the numbers. It has given us peace of mind because we are no longer worried about missing something when moving data between systems.”

Watch: How Third Space Brewing Tapped into Better Payroll and Workforce Management

As organizations look ahead to 2026, especially those operating large hourly workforces, the demand for a unified, all-in-one platform will only continue to grow.

“All-in-one products are the future of the industry, and we are fully committed to that vision,” Craig shares. “Having an integrated, all-in-one solution eliminates so many pain points for our customers, and it is no surprise that the industry is moving in that direction. Our product roadmap is laser-focused on eliminating the need for customers to juggle a host of different services and offerings.

Hourly work is evolving, especially around pay.

Hourly work is changing, and pay is becoming one of the clearest areas of transformation. In 2026, more hourly workers will expect faster, more flexible access to their earnings, rather than waiting for a traditional biweekly cycle.

We are already seeing strong demand for on-demand pay, along with greater clarity and transparency around how compensation is calculated. In response, employers are beginning to look for technology that can keep pace with modern work patterns and move beyond the rigid pay structures built decades ago.

This year, several states and localities introduced or strengthened pay transparency requirements, and similar movements are expected to continue into 2026. These changes reflect a broader shift in expectations: employees want easy, direct insight into how their pay works, and employers are increasingly required to provide it.

Hourly workers should not have to jump through hoops to understand or access their wages. The right technology can make this simple by giving them clear visibility into their pay, the factors that influence their net earnings, and how each calculation is made. As transparency and flexibility become standard expectations, having modern, employee-friendly pay tools will become essential for hourly teams.

Demand grows for automations that do the work, rather than just support it.

More teams will expect automations and built-in intelligence in the software they adopt. Technology has always aimed to reduce administrative workload, but in 2026, we will see organizations push beyond that. They will want automations that fully execute tasks, not just assist with them.

“Customers increasingly want tools that remove work, not just organize it,” Travis says. “They continue to seek hands-off scheduling, such as automatic shift building and demand-based scheduling. We are also seeing customers shift away from platforms that simply give them data. Instead, they want tools that make decisions and explain the reasoning behind them. And as compliance concerns rise, more organizations are adopting automated compliance interpretations as well.”

This shift is becoming more pronounced as many organizations operate with leaner teams. With fewer staff, they cannot afford tools that only support work. They need platforms that actively handle tasks and keep processes moving. In 2026, the demand for true hands-off automation will only grow stronger.

Industry Focus: Family Entertainment Centers (FEC)

Family entertainment centers (FECs) offer a clear snapshot of the challenges that hourly work businesses face today. FECs sit at the intersection of hospitality, retail, and events, all sectors with highly variable hourly staffing and tight compliance requirements. This makes them a strong indicator of the trends shaping HR and payroll across many other industries.

FECs deal with unpredictable demand swings driven by weather, school calendars, weekends, and special events. Their staff often work across multiple roles in a single week, sometimes in a single day. And because many employees are minors, managers must navigate some of the strictest labor rules in the country, with specific limits on scheduling, breaks, and total hours worked.

Navigating all of that makes technology essential. Bria Stuckey, the General Manager of Altitude Trampoline Park, explains how technology can help FECs overcome operational challenges. 

For Bria, compliance with minor labor laws is one of the most significant pressure points. She notes that the right system helps her avoid mistakes before they happen. “Most of my team is between 15 and 17, so we have to follow strict hour limits. Workforce.com helps me stay compliant with those labor laws. If a minor cannot be scheduled, it tells me and will not let me schedule them. I do not have to go back and fix mistakes. It keeps us compliant from the start.”

Beyond compliance, FEC operators also need tools that let them focus on their guests rather than administrative issues. Bria explains that when something goes wrong, like a missed break clock-in, she doesn’t need to stop what she’s doing or manually track down errors. The system gives her visibility into who is approaching or exceeding their allowed hours, so she can stay present on the floor rather than buried in corrections.

Just as importantly, many FECs rely on multiple disconnected systems—POS, scheduling, time tracking, HR, payroll—and the friction between those tools can cause errors and long administrative delays. Bria experienced this firsthand before consolidating. “With the other apps, we had to schedule in one system and fix timesheets in another. It was a whole thing,” she says. “With Workforce.com, I can do everything in one place. It saves time and lets me focus on people having fun.”

Watch: The Software Behind the Fun: How Workforce.com Powers Altitude Richardson


Bria’s story reflects a broader trend across the industry: FECs succeed when they streamline processes, improve compliance, and consolidate disconnected systems into a single operational hub. As organizations head into 2026, businesses with large hourly workforces will need technology that understands the realities of shift-based work and helps them manage complexity without adding more of it. 

2026 will widen the gap between businesses that adapt and those that do not. Businesses that will win are those bold enough to evolve and recognize that old systems cannot support new labor realities.

Success will not come from working harder. It will come from building workflows that anticipate issues, respond quickly, and keep hourly teams moving in the right direction. The organizations that choose to modernize now will be the ones setting the pace next year.

Ready to transform your business in 2026? Book a demo today. 

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5 Common FEC Challenges + How Workforce.com Solves Them

  • Keeping young applicants interested, matching skills and demand to schedules, and staying on top of compliance requirements are three main areas for FECs. 
  • Workforce management software helps operators tackle these pain points by streamlining recruitment, onboarding, scheduling, and record-keeping.

Family entertainment centers (FECs) exist to provide guests with fun and memorable experiences. However, behind the scenes, operators face significant workforce challenges, including seasonal hiring surges, managing younger Gen Z staff, and navigating complex compliance regulations. 

Successful FECs are not just those with the most prominent attractions, most elaborate party packages, or most comprehensive membership programs. What sets successful FECs apart is how they use the right software solution to attract talent, optimize labor, and stay compliant. With clear dashboards and real-time insights, managers can make faster, smarter decisions that directly impact operations.

In a recent webinar, Workforce.com teamed up with ROLLER to unpack how technology can ease these workforce challenges and set FECs up for sustainable growth. 

Here, we have highlighted five ways workforce management software can help FECs run smoothly, engage their staff, and stay profitable. 

Streamlining recruitment

“The guest experience starts long before people actually walk through the doors. It starts when you’re choosing your staff,” says Travis Kohlmeyer, General Manager at Workforce.com US. 

Whether you run a single-location center or manage multiple venues, staffing challenges are remarkably similar. Labor is one of the most significant expenses in an FEC, and managers spend a considerable amount of time recruiting and managing staff. 

This is where workforce management technology can make all the difference. The right tools help FECs establish a fast, simple, and user-friendly recruitment process that today’s applicants expect. 

“Younger generations expect speed. If you’re taking too long, you’re probably going to lose them to a faster employer,” Travis explains. Having mobile-first applications and quick automated follow-ups helps ensure strong applicants don’t drop out midway through the process.

Technology also streamlines applicant screening. AI-powered forms can highlight red flags and surface good fits early on by asking make-or-break questions upfront, such as, “Are you available to work weekends?” or “Do you have reliable transportation?”

But beyond screening, the right software can also culture an applicant’s motivation and availability. “You want to give them the opportunity to say what works best for them and make sure that what’s aligned with what the business needs is key,” Travis says.

For FECs, this means capturing information such as which shift works best for the applicant, the number of hours per week they want to work, and which days they’re most available. Gathering this information upfront not only improves hiring decisions but also feeds directly into scheduling down the line.Workforce.com’s applicant tracking system enables FECs to attract candidates more quickly, filter for cultural and operational fit, and transition from onboarding to scheduling with minimal administrative effort.

Going mobile for onboarding

Onboarding is not just about filing out new hire paperwork. It’s about making sure new employees feel equipped from day one. 

“The goal of onboarding is not just to get people hired. You want them to be ready, excited, and confident when they’re coming in. And dealing with mountains of paperwork can really take away from that experience,” Travis says. 

A seamless onboarding process can make or break it for FECs, and the right technology is key.

“It’s important to make onboarding mobile-friendly. Kids are already on their phones and a lot of them don’t even have laptops. So it’s important to make sure that they can access it on their phones.” Travis explains. “Think bite-sized pieces of onboarding information, digital-first formats, QR codes, welcome videos, and key rules and procedures. Being able to access that on their phone is a good way to start off.”

Workforce.com has a paperless onboarding software with real-time tracking, so managers can see exactly where each new hire is in the process. New staff can complete forms, submit paperwork, and input personal information before their first day, all from their mobile device. With these self-service tools, the admin is out of the way early, and operators can focus on getting staff up and running from day one. 

Download Free Template: Onboarding Checklist

Scheduling smarter

Scheduling is one of the most complex and time-consuming tasks for FEC operators. Workforce management software can simplify the process and help managers build fair, compliant, and cost-effective schedules.

Advance scheduling
With the employee scheduling system, creating shifts in advance becomes so much easier. 

“We definitely recommend building schedules two weeks out to reduce errors,” Travis says. “Doing so will help minimize last-minute changes, improve attendance reliability, and allow staff members to communicate if changes are needed. In plenty of US cities, things like Fair Workweek or predictability pay come in, where if you change somebody’s schedule within too short a time span, you actually get fined.”

Schedule templates

Utilizing schedule templates is another way the right software can save time and reduce errors.

“Managers don’t have to reinvent the wheel every week or month, depending on schedule length,” Travis advises. “Use templates for baseline staff, which can be done in minutes. This ensures consistency, avoids coverage gaps, improves compliance, and helps managers build schedules more easily.”

Managing no-shows with shift swapping

With the right system, staff can trade shifts directly, cutting down on back-and-forth and saving managers valuable time.

“Enable self-service shift swaps. If you can, let staff swap shifts themselves, but always have manager approval. It reduces time managers spend resolving conflicts, and increases accountability, especially for young staff. They can say, ‘Hey, I can’t work in ten days. It’s on me to figure out a swap,’” Travis explains.

Efficient swaps reduce the need for last-minute overtime, which can quickly inflate labor costs. This kind of flexibility is especially valuable for FECs that rely heavily on young and part-time workers. It keeps operations smooth while giving employees the autonomy they expect.

Scheduling based on skills and demand

Aside from ensuring the correct number of employees are present in every shift, it’s also crucial to have a balance of skill or seniority level in every schedule. 

“With casual young staff, you don’t want too many juniors in one shift,” Travis explains. “You always want to have managers or supervisors designated, plus one to two experienced staff, depending on how many people are scheduled. The right system helps ensure that this balance is maintained.” 

And that balance is what guests feel on the floor. Customers don’t think about scheduling decisions. They just expect the arcade machines to run smoothly, the mini golf course to flow smoothly, and kiosks to move quickly. Getting the mix of supervisors, experienced staff, and juniors right translates directly into a smoother customer experience.

Another key factor in employee scheduling for FECs is demand. Managers must also take a look at key indicators such as sales, foot traffic, party bookings, and even how inventory management impacts areas like concessions or redemption counters to determine the right staffing level for a shift.

“If you can integrate your point-of-sale (POS) system, like ROLLER, into Workforce.com, you can forecast wage percent of revenue, a stat you can act on before labor is deployed,” Travis says. 

With scheduling features designed for frontline industries like FECs, Workforce.com makes it easier to plan ahead, meet compliance obligations, and ensure profitability.

Ensuring compliance

Compliance is especially complex for FECs, given the mix of youth labor laws and safety requirements.

“First off, youth labor laws are easy to miss. You need to know applicable labor laws and automate compliance, Travis says. “For example, in Chicago, minors under 18 can only work three hours on a school day and eight hours on a non-school day. During the school year, they can only work until 7 or 8 PM. So if school ends at 5 PM, you can’t even schedule them for more than two hours. If you don’t track this, it’s going to be a massive hit.” 

That’s why safeguards should be built directly into scheduling systems, preventing managers from unconsciously breaching labor limits.

Also read: Child Labor Laws by State + Federal 

Compliance also extends to staff qualifications. “It’s important to make sure that things like first aid, CPR, food handling, and lifeguard permits are lodged into the system with reminders and expiration dates,” Travis explains. Keeping certifications current not only protects guests but also shields operators from liability.

Digital record-keeping is another game-changer. “If there’s a safety incident, you don’t want to be digging through filing cabinets,” Travis says. “Having data online means alerts, updates, and easy audit readiness.”

Keeping qualifications up to date doesn’t just prevent fines. It ensures a safer environment, which is at the heart of the customer experience.

Future-proofing your workforce

With the right technology, FECs can do more than manage staff day-to-day. They can adapt quickly to generational shifts and emerging trends.

Today’s frontline workforce in FECs is primarily composed of young people. Efficiency and mobile-saviness are non-negotiables for this generation. Beyond clear rules, they expect intuitive systems that allow them to communicate with teammates, request time off, view employment details, and check schedules directly from their phones.

Having the right platform in place helps operators adapt to these expectations and build a workplace that younger employees actually want to be part of.

Technology is also about looking ahead. With AI becoming more than just a buzzword, truly effective workforce management systems will integrate smart tools, from predictive scheduling to automated compliance checks, to help operators stay competitive in an industry that never stands still. In fact, Workforce.com has been applying AI for many years, even before it became the hype and dominated headlines.  

Also read: What to Look for in Payroll Software (Especially for Hourly Teams)

Why FECs choose Workforce.com

Family entertainment centers face unique operational challenges. Workforce.com is built with these realities in mind. It’s an all-in-one platform that brings together hiring, onboarding, scheduling, compliance, and payroll in one place, allowing operators to spend less time on administration and more time focusing on growth.Curious how it works in practice? Book a demo with our team to see how Workforce.com helps FECs run better every day.

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Workforce.com Recognized with Accolades from Capterra, Software Advice and GetApp in 2025

We’re proud to share that Workforce.com has been honored with multiple recognitions from Gartner Digital Markets brands—Capterra, Software Advice, and GetApp. Our product has been featured across several flagship reports released in 2025, reaffirming our commitment to delivering exceptional value to our users.

Check Out Our Latest Achievements
Strong user reviews on Capterra, Software Advice, and GetApp reflect the real-world impact of Workforce.com throughout the entire Human Capital Management (HCM) lifecycle. 

Our strategic HR and payroll tools like Applicant Tracking, Core Human Resources, and Employee Onboarding streamline hiring and improve the employee experience from day one. Meanwhile, our Workforce Management Suite, continues to lead the way with advanced capabilities like Employee Scheduling, Time & Attendance, and Labor Forecasting.

These accolades are a testament to the platform’s ability to drive real impact for frontline teams and back-office operations alike. Whether it’s streamlining the hiring process, improving employee experience, or ensuring shift coverage with precision, Workforce.com stands out for its ease of use, customer support, and tangible ROI.

What Users Are Saying About Workforce.com

“I had a great onboarding/setup experience. The software does exactly what my business needs and makes everyone convenient for employees. Scheduling is very easy and it uploads hours easily to ADP. The vacation tracking tool is very easy to manage and have employees request time off.”

[Source: Capterra]

“Workforce.com has made scheduling easier and convenient. Very easy to customize, so that I could filter it accordingly.”

[Source: Capterra]

“Workforce.com has been a key part of my daily workload, and it helps with the management of feedback and coaching sessions, also allows me to keep track of any time off request and schedule changes with a simple process”

[Source: Capterra]

Have you experienced Workforce.com? Click here to review us on Capterra.

Looking Ahead

This achievement marks another step forward in our journey, and we’re more committed than ever to evolving Workforce.com to better meet your needs. We’re excited for the future and look forward to continuing this journey with our users.

Learn more about why businesses trust Workforce.com. Book a demo today.

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Why Payroll Deductions are Harder Than They Look (Especially for Hourly Teams)

Summary

  • Payroll deductions can be more challenging to manage for hourly teams due to different factors such as variable schedules, different pay rates, higher turnover, and location-based compliance rules.
  • Handling payroll deductions for hourly teams goes beyond automation. It requires a system that can adapt to the complexities of hourly work. 
  • Workforce.com’s payroll software simplifies deduction tracking, ensuring accurate wage calculations and compliance on every pay run.

Payroll deduction may seem like a basic, straightforward task: calculate gross wages, withhold required amounts, and issue the paycheck. But for hourly workers, this can get complicated fast.

Hourly teams often have variable schedules, which means inconsistent hours and irregular pay. Plus, turnover tends to be higher for this type of worker, so business owners often onboard and offboard staff, which can also be an area of risk. When you add that to wage garnishment orders and state-based rules, it can quickly result in compliance issues, frustrated employees, and fines. 

Let’s take a look at why deductions are trickier for hourly workforces—and what employers can do to avoid common pitfalls.

Why payroll deductions are more complicated for hourly employees

If your business relies on hourly workers, here are several factors that make payroll deductions more challenging:

Variable schedules 

Hourly workers don’t have fixed salaries and hours, and therefore, their gross pay can swing dramatically from week to week. This creates challenges for applying deductions, especially when they’re fixed amounts like insurance premiums or wage garnishments. 

Here’s an example: In a biweekly pay period, an employee works 25 hours total at $15 hourly wage, earning just $375 gross. While FICA taxes are percentage-based (7.65% of gross pay), if this employee also has a court-ordered garnishment of $75 or voluntary deductions like health insurance premiums at $100, their remaining net pay might fall below minimum wage thresholds after all deductions are applied. In this case, employers would need to reduce, prorate, or defer some deductions. 

Note that aside from pay deductions, you also need to watch out for any predictive scheduling laws that may apply to you. Under Fair Workweek laws, you are mandated to create more predictable schedules for employees.

Also read: Predictive Scheduling Laws Explained: A Guide for Employers

Multi-location operations

Each state, city, or county, may have its own rules for income tax withholding, minimum wage, and even pay frequency. And if you’re operating in multiple cities and states, it can lead to challenges with compliance and applying correct deductions. 

For instance, a worker in California is subject to state income tax and State Disability Insurance (SDI) deductions, while an employee in Texas isn’t. If your system doesn’t account for location specific rules, you can easily over- or under-withheld taxes from employees, leading to compliance issues. 

And it becomes even more trickier especially when you have employees working in multiple jurisdictions at a time. So for instance, you have neighboring stores in Emeryville and Oakland in California, and you have a worker who worked in both locations in one pay cycle. You need to properly calculate their wages not just on the number of hours, but also on where those hours are worked. Make sure your system supports different hourly rates, especially when employees work across roles or locations.

High turnover rates

Turnover rates are typically higher for industries that employ hourly teams, which can introduce several challenges for payroll and deductions. Because onboarding and offboarding are more frequent, employers may forget to prorate certain deductions, miscalculate withholdings for departing employees, misclassify employee status, and increase the administrative burden on payroll teams when processing these deductions.

Best practices for payroll processing and deductions

Automate payroll, but…

Not all payroll systems are built for hourly teams. You need one that accounts for the nuances of hourly operations. 

Like many things in HR, payroll deductions are not a set-it-and-forget-it kind of thing. They can change depending on several factors, and you need a system that can automate even the way you deal with different nuances that affect payroll computations and deductions.Here’s what to look for in a payroll service provider or software:

  • Centralized system – Keep everything connected, from onboarding, to scheduling, to payroll. Much of payroll happens way before you process time and attendance. It begins as early as employee onboarding. For instance, collecting a new hire’s Form W-4 is essential, as it determines how much federal income tax to withhold from their pay. If this form is missing or outdated, it can throw off your deductions and lead to compliance issues.

    A system that keeps information in sync across time and attendance, payroll, and employee scheduling ensures accurate pay calculations and correct employee classifications without switching between modules and multiple data entries.
  • Labor compliance engine – Your system should automatically apply federal, state, and local labor rules to stay compliant every pay run.
  • Time and attendance integration. Manual timesheets slow down payroll processing and increase the risk of inaccurate computations, including deductions. Avoid manual errors. Use digital time tracking to feed clean data directly into payroll. A system that simplifies tracking employee time, supports varying hourly rates, and generates timesheets is the way to go.
  • Secure recordkeeping. Documentation is vital for payroll. The Department of Labor and IRS have retention requirements that organizations must adhere to. Payroll records must be stored and accessible for audits or employee requests without digging through spreadsheets.

Payroll calculations and deductions would be significantly more straightforward when you have the right system. Workforce.com handles all of this automatically. From employee classifications, pay rate calculations, and deduction rules to recordkeeping requirements, it ensures everything’s accounted for and compliant.

Know the deductions you’re working with

Even with a solid payroll system, your managers still need a working knowledge of wage rules and deduction types. This helps ensure everything runs as it should and gives your team the confidence to spot errors or answer employee questions on the fly. 

Payroll deductions fall into two main categories—mandatory and voluntary. Here’s a quick overview of what your team should be familiar with. 

Mandatory deductions

As the name suggests, these are amounts that employees must pay, and employers must deduct from their staff’s wages. Statutory deductions take up a considerable portion of mandatory deductions, and these are amounts to meet tax obligations and fund essential public services like Social Security, Medicare and state programs. Here’s a list of statutory deductions that are mandated by law: 

  • FICA (Federal Insurance Contributions Act) – for Social Security and Medicare tax
  • Federal income tax
  • State and local taxes

Wage garnishment is another form of mandatory deductions. It is based on a court order mandating employers to withhold a portion of an employee’s pay for financial obligations or debts, such as child support, student loan payments, tax debts, and personal debts. 

Voluntary deductions

Voluntary deductions are optional and can enhance employee benefits. Retirement plan contributions, health insurance benefits, union dues, and charitable donations are examples of voluntary deductions. Before employers can withhold amounts under this category from an employee’s paycheck, they must secure written authorization. 

It’s also important to distinguish between pre-tax and post-tax deductions. Common examples of pre-tax deductions include HSA contributions, health insurance premiums, and 401(k) contributions. Pre-tax deductions can also lower an employer’s liability for the Federal Unemployment Tax Act (FUTA), which funds unemployment benefits for workers who have lost their jobs.

Meanwhile, Roth IRA contributions or union dues, are taken out after taxes have been applied. Understanding the order and type of deduction is key to accurate payroll and compliance.

For a more in-depth look at the different types of payroll deductions and how they are calculated, read this guide.

Having a good grasp of how payroll deductions work will also help you manage unusual and tricky scenarios better, such as:

  • What happens when an employee works a shift in a different city? How does that affect taxes or local withholding? 
  • What if a new garnishment order comes halfway through a pay cycle? 
  • What if a deduction pushes net pay below the minimum wage threshold? 

An automated system can handle these situations, but it’s just as important for managers to understand the “why” behind the numbers. That way, they can explain deductions to staff clearly, catch potential system errors, and ensure nothing slips through the cracks.

Download: Free Payroll Deduction Authorization Form

Watch for changes that affect deductions

Did an employee receive a raise? Change their benefits? Update their tax withholding? Went from part-time to full-time?

Any change to salary, benefits, or classification should prompt a quick audit to ensure payroll deductions stay accurate. But don’t forget about tax forms, either. If an employee submits a new W-4 form to update their filing status or withholding preferences, it should be reflected in your payroll system immediately.

Failing to update these changes can lead to incorrect deductions, under- or over-withholding, or even compliance issues. A centralized system that syncs employee data across payroll, time tracking, and HR makes it easier to catch and act on these updates before they cause problems.

Keep pay stubs clear and accessibleEmployees should always be able to see how their pay is calculated, from gross income to deductions to final take-home pay. Clear, transparent pay stubs build trust and cut down on confusion. Your payroll system should generate and distribute them automatically, without extra admin work. It would be even better if employees could access their pay stubs anytime, from any device, without needing to chase down HR for answers.

The smarter way to manage payroll deductions

Payroll deductions are never as simple as they look, especially for hourly teams. But with the right system and tools, they can be one less thing to worry about every pay run. 

The key here is to automate and use tools that will allow you to calculate gross wages, factor in deductions, account for unique situations and nuances, and stay compliant at every step. That’s where Workforce.com can help you. 

Workforce.com is built for hourly operations. It calculates gross wages, applies accurate deductions, handles different pay rates, accounts for federal and state rules, and keeps records audit-ready. From onboarding, tracking work hours, assigning shifts, managing PTOs, and running payroll, the system keeps everything connected and compliant. 

From onboarding, employee classifications, assigning shifts, tracking work hours, managing PTOs, handling different pay rates, and complying with state and federal rules to calculating payroll, the system can automate it, save you time, and significantly reduce the risk of errors.  

Ready to simplify your payroll? Book a demo to see how Workforce.com helps hourly teams stay on top of payroll, HR, and workforce management.

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The Total Economic Impact™ of Workforce.com

Forrester conducted a study to discover the cost savings and business benefits of Workforce.com. Results of the study show that a composite organization in the food and retail sector has seen labor savings, achieved efficiency gains for managers, and reduced compliance risk. 

Key Findings

A 450% ROI 

According to the study, Workforce.com has a 450% return on investment (ROI) and the following three-year, risk-adjusted present value (PV) qualified benefits. Some highlights include: 

Improved labor efficiency by 5% and Increased revenue per labor hour by 5.26% 

One of the organizations interviewed for the study shared that they improved labor efficiency by 11% just by focusing on optimizing labor hours per store. Over three years, the composite organization saved $5.3 in labor costs. 

Workforce.com makes it easier for managers to forecast demand and create optimized schedules based on past sales data, shift trends, hourly rates, and staff qualifications.

“It was easy to justify this investment because labor is one of the biggest costs to our business, so it’s not only critical, it’s just smart to have a system that gives us oversight and is designed to manage labor costs.” Country Manager, QSR

80% Less Time Spent on Scheduling

Managers are also saving 4.2 hours per week per store on scheduling and other related tasks, leading to $1.6 million in labor savings over three years.

By automating scheduling, Workforce.com reduces the time spent creating shifts, forecasting demand, and handling admin tasks like shift swaps, onboarding, and compliance tracking.

“Now we don’t need to rely on muscle memory and gut feelings. We only need to use the system to see the forecast to make sure that the efficiency assumptions are in place. That’s it. Everyone can make a schedule.” Vice President of Customers, QSR

$920K in Compliance Risk Reduction

Workforce.com’s compliance engine helps businesses stay on top of labor laws and ensures accurate pay, potentially avoiding $920,000 in fines, penalties, and legal costs.

$991K in Payroll and Accounting Savings

With more accurate timesheets, automated workflows, and better visibility, payroll and accounting teams spend less time on manual work and compliance checks—leading to nearly $1 million in savings.

Key challenges identified among organizations

Forrester’s study highlighted common challenges that pushed decision-makers to seek a more efficient workforce management platform. Here’s what they struggled with before making the switch: 

  • Keeping up with labor laws and agreements – With labor regulations constantly changing, businesses needed better oversight of payroll practices and compliance.
  • Lack of visibility across stores and managers – Without a centralized system, companies had little insight into store operations, making it harder to ensure compliance, track performance, and identify training needs.
  • Rising labor costs – Companies needed a smarter way to control labor expenses and optimize costs.

“We use Workforce.com because the most critical part of creating a schedule is projecting in detail what you think is going to happen every day, then using that information to tell us when people need to start. Labor in this country is very expensive, so 15 wasted minutes adds up to a lot of money.” Country Manager, QSR Organization

  • Shifting customer demands – Businesses needed a scheduling platform that could handle fluctuating demand across multiple channels. The COVID-19 pandemic made this even more urgent, forcing companies to adapt to changing customer behaviors, including balancing in-store and delivery operations.

Background

Forrester conducted this study on behalf of Workforce.com to evaluate its return on investment (ROI). Researchers interviewed decision-makers from organizations that had implemented Workforce.com. Their insights were combined into a single composite organization—a global food and retail company with 250 store locations, 5,300 employees (including one manager per store), and $312 million in annual revenue.

Before switching to Workforce.com, these businesses relied on a mix of legacy systems and platforms. However, many managers still fell back on manual processes for scheduling, managing shift swaps, and onboarding new hires. As a result, they struggled with:

  • Forecasting staffing needs
  • Controlling labor costs
  • Managing schedules efficiently
  • Staying compliant with labor laws and payroll regulations

Want to see the full breakdown of Forrester’s findings? Download the report here.

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HRIS 101: A Guide for Small Businesses

Summary

  • It’s typical for small businesses to consider using HRIS to help manage their employees, but choosing an HRIS software takes an average of 15 weeks.
  • HRIS, HRMS, and HCM are all HR-related systems that are similar but are distinct in their focus. Small businesses must know the difference between these systems to make a sound decision.
  • Workforce.com helps small businesses beyond their HRIS requirements, offering an all-in-one solution for managing HR processes from onboarding, tracking time and attendance, payroll, performance management, and labor analytics.

Running a small business is challenging enough without getting bogged down by HR paperwork and tedious admin tasks. As your team grows, managing payroll, employee records, and compliance can quickly become overwhelming and eat into valuable time. There’s also an increased risk of errors, which could lead to compliance issues. Enter HRIS—Human Resources Information System. 

HRIS is a tool for taking the grind out of HR. It centralizes employee records, automates payroll, and ensures compliance with labor laws. It helps small businesses tackle the administrative side of human resources, which gives them back precious hours for employers to focus on growing their business. 

In this guide, we’ll break down exactly what an HRIS is and what to look for when choosing the perfect system for your team.

What is HRIS?

These days, HRISs come in all shapes and sizes, each with its own set of features and complexity. But at the heart of it, they all help with core HR tasks such as time tracking, payroll, benefits management, and workflow creation. Plus, they store all critical employee information, from personal details to compensation data. In the past, HRIS was usually run on a company’s servers, but now cloud-based platforms are the go-to. And for good reason—they’re much more efficient, letting you access anytime, from virtually any device.

Why is an HRIS platform important for small businesses?

Because it saves time, which means small business owners can work smarter, not harder. 

Running a small business is all about staying focused on what keeps the wheels turning and being ready to seize opportunities when they come. That’s how small businesses grow. But when you’re stuck with admin tasks, it’s easy to lose sight of the bigger picture and miss out on opportunities to move your business forward. 

This is where HRIS can be helpful. It can simplify and automate time-consuming HR tasks, and with the right system, you can take your hands off things like:

  • Managing employee profiles
  • Storing crucial employee data for classification, compliance, and payroll
  • Monitoring PTOs and leave balances
  • Viewing and approving timesheets
  • Processing payroll and sending out pay stubs
  • Letting employees view and update their own information

Imagine all those processes running smoothly in the background. The time you’d save could be redirected to strategic planning and business growth.

HRIS vs. HRMS vs. HCM

If you’re exploring HR software, you’ve likely come across HRIS, HRMS (Human Resource Management System), and HCM (Human Capital Management). But what’s the difference? 

While they are often mixed up, and there are overlaps in their functions, they have distinct focuses. 

HRIS focuses on core administrative HR tasks, such as managing employee data, processing payroll, tracking time and attendance, and ensuring compliance with regulations. Its primary purpose is to centralize and automate HR processes, reducing paperwork and manual effort. HRIS streamlines day-to-day operations and handles basic HR functions.

HRMS includes all the functionalities of an HRIS but goes a step further by adding talent management tools, which includes tools that help with performance reviews. This means it not only manages employee records and payroll but also supports the recruitment process, helps with onboarding new hires, and tracks employee performance and development. In other words, HRMS brings a more strategic HR approach and goes beyond the administrative aspects.

HCM encompasses both HRIS and HRMS functions but expands to cover the entire employee lifecycle. It’s not just about managing data and processes—it’s about optimizing the workforce as a critical business asset. HCM systems help with workforce planning, succession planning, compensation analysis, and labor compliance with local and international labor laws. They also have tools to improve employee engagement and satisfaction. This makes HCM ideal for rapidly scaling businesses looking to align HR functions with broader business goals.  

Also read: 11 HR Basics for Small Businesses

How to choose the best HR system for a small business? 

Selecting an HRIS can take 15 weeks on average, according to a study. But if you’re looking to streamline your HR now, that can be a long time. Since every business has different needs, there’s no one-size-fits-all software solution. To speed up the decision-making process, here are some key factors to focus on to help you find the best fit:

HR needs

Start by identifying what you need from HRIS, or any HR platform for that matter. Figure out your pain points. What’s slowing you down? Are you buried in paperwork or struggling with employee data management? In that case, a basic HRIS can do the trick. Need help with more strategic tasks with succession planning? Then, an HCM system might be a better fit. 

Go deeper. Take a look at the types of employees you hire. Is your team composed of more hourly people, or is most of your workforce salaried? How often do you need to onboard or hire workers? Do you hire seasonal staff? The more specific you get about your needs, the easier it will be to choose a system that checks all the boxes.  

Budget and ROI

Determine your budget upfront. How much are you willing to invest, and how much flexibility do you have for extra features that might increase costs? Think about the expected return on investment (ROI). Will this system save you enough time and resources to justify the price? 

You must also aim to go for a vendor that has the most transparent pricing. Inquire about what’s included in their packages and be sure to asks if there are additional charges and when those will apply.

Ease of use

A feature-packed system won’t help if it’s too complicated to use. If your team can’t get the hang of it, you might as well stick to manual processes. Look for a system that’s intuitive and with a smooth learning curve, especially if you want to hit the ground running as soon as possible.

Consider employee self-service functionality too. A huge part of HRIS is employee data. And aside from your HR team, your employees are also responsible in part for their data. Having a self-service portal feature lets your employees view and update their information, and that could be a key consideration when looking at different HRIS solutions.

Integration 

If you have existing systems, ensure your new HR system integrates smoothly. How quickly can the systems sync? What will the workflow look like? If integration is clunky or non-existent, that defeats the purpose of streamlining, so it’s worth moving on to a different option.

Implementation and support

You can only realize ROI with your HRIS once it is completely implemented. So, when shopping around for software and going through demo sessions, always ask vendors how long it will take to get up and running based on your specific needs.

The level of customer support during the early stages of implementation is also crucial. Will they guide you through the setup process and be available for ongoing help? Choose a provider that won’t abandon you once the contract is signed.

Scalability

If your business rapidly grows, can the software stay pace? It should be able to scale as quickly as you will. Otherwise, the system could become obsolete and incompatible with your requirements. Considering the cost of a new system and the learning curve involved in implementing it, it won’t be cost-effective in the long run. When you choose software, ensure it can handle future growth, and can be customizable enough when you need additional hr tools or modules.

Reputation

Check out a vendor’s track record and client base. Look at their customer stories, case studies, and online reviews. That can help you understand how their product works in different business scenarios and the problems they were able to solve for their clients. This will give you insight into their reliability and whether they’re the right fit for your business.

Why Workforce.com is the best HR software for small businesses with hourly teams 

Workforce.com isn’t just another HR platform—it’s built for businesses that rely on hourly workers. Whether in retail, hospitality, healthcare, or any sector with hourly workers, Workforce.com covers your HR needs, workforce management requirements, and delivers much more. Here’s why it’s the best choice. 

It simplifies HR administration and payroll.

Workforce.com does the heavy lifting that comes with the administrative aspects of HR, from recruitment, onboarding, time and attendance tracking, benefits administration, and payroll processing. 

Fill vacant roles easily with Workforce.com’s applicant tracking system. Speed up the hiring process by generating QR codes for job postings and allowing applicants to submit their personal details and answer role-specific questions. This helps identify qualified, saving you time on unnecessary interviews.

No more drowning in paperwork during employee onboarding. Workforce.com collects crucial employee details like tax forms, insurance information, bank details, and other personal employee information, saving time and reducing manual data entry. You can focus on welcoming and integrating new hires into the organization instead of processing forms.

Time and attendance tracking is also automated. Employees can clock in and out seamlessly, ensuring accurate hours and smooth payroll runs. You can review and approve timesheets online, quickly correcting any issues so payroll stays on track.

With all this data in one place, payroll processing becomes faster and more efficient. Overtime, time off, employee benefits, and other pay rules automatically apply, ensuring you always comply with labor regulations. Workforce.com’s payroll system also helps with withholding taxes and tax filing, saving you a massive amount of time and lets you shift your focus to growing your business.

It streamlines employee scheduling.

Workforce.com is built with a robust scheduling platform that lets you create and assign shifts in minutes. It has scheduling templates that you can copy and paste from one week to next, especially for shifts that remain the same over a period of time. Its built-in labor forecasting feature allows you to schedule shifts based on projected demand to confidently avoid being over or understaffed.

For businesses governed by predictive scheduling laws, Workforce.com helps you stay compliant by enabling faster scheduling and allowing you to send work schedules to employees well in advance. This keeps your team and regulators satisfied while providing employees with more flexibility and boosting their job satisfaction.

Also read: Predictive Scheduling Laws Explained: A Guide for Employers

It helps you retain top talent.

Workforce.com doesn’t just handle administrative tasks; it’s designed to help you retain your best workers. It includes tools for communication, feedback, and performance management to keep employees engaged and motivated.

Managers and employees can communicate directly within the platform, cutting down on confusion. Employees can also rate their shifts, giving you insights into what’s working and what needs improvement. This allows you to make real-time adjustments before minor issues become big problems.

It also has features that allow you to track action plans for employees who need to improve in certain areas and quickly show recognition for staff who are performing well. 

It scales with you.

Whether growing locally or expanding across state lines, Workforce.com scales with you. It manages everything from hiring to compliance, no matter the size of your business.

As you expand, the platform ensures you stay compliant with different labor laws across regions, so you won’t have to worry about legal complications.

On top of that, Workforce.com provides valuable insights into your business operations, helping you track labor costs, absenteeism, and other vital metrics. This allows you to spot patterns and fix potential issues before they impact your business.

It’s easy to use.

Workforce.com has a user-friendly interface, which means that your team can learn the ropes of the platform in no time. It also has a mobile app that employees can download on their devices, letting them view their schedules, receive notifications from their team, apply for leaves, and update their information.

It has a proven track record.

Amenity Collective, one of Workforce.com’s clients, have seen a reduction in administrative work by 85%. They are just one of the many organizations that switched to Workforce.com and experienced great results. Don’t just take our word for it—explore their testimonials and stories firsthand. 

Even better, book a demo today to see Workforce.com in action and discover how Workforce.com can drive growth and success for your business.

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How to Schedule Employees Effectively: 6 Proven Steps

live wage tracker, analytics, schedule employees

Summary

  • Employee scheduling is more than just filling shifts. It’s about balancing profitability with employee experience.  
  • Labor laws govern schedules in some cities and states, which can pose compliance issues for large hourly teams. 
  • Employee scheduling software can streamline shift assignments, but truly efficient systems can also factor in demand and compliance when managers fill shifts.

Creating and managing an employee schedule is a complex process that can take up hours out of a manager’s week.

Yet employee scheduling can have massive impacts on a business, especially for                  organizations with a large hourly workforce and significant labor costs. 

Poor scheduling can lead to overstaffing, which inflates labor expenses, or understaffing, which strains employees and impacts productivity. An unpredictable schedule can also contribute to burnout and high turnover, forcing you to constantly recruit and train new members.  

Many factors go into the scheduling process and creating the most effective schedule, including having the right expertise on your team, communicating with your frontline staff, and using the right employee scheduling software.

Here’s exactly how to schedule employees effectively.

1. Understand the laws that govern schedules in your city or state 

Scheduling employees effectively, at its most basic level, requires compliance with labor laws.

Over the past decade, different cities and states have passed their own predictable scheduling laws regulating shift work, starting with San Francisco in 2013. See if you are in a jurisdiction with predictive scheduling laws here.

Depending on the specific law, employers may have to schedule employees up to two weeks in advance. Further, these laws may levy employer penalties for unexpected employee work schedule changes, regulate “clopening” shifts, and define schedule recordkeeping requirements for business owners. 

These laws address the challenges many hourly workers face, including unpredictable, unstable, and insufficient hours. Certain staff scheduling practices, like on-call scheduling, make it difficult for employees to hold second jobs or plan for other responsibilities in advance.

However, employers may find it difficult to make last-minute scheduling decisions given the perceived lack of flexibility the laws impose on them.

Here’s where employee scheduling software like Workforce.com can help. Beyond tracking employee attendance and reliably scheduling employees in advance, it’s kept up-to-date with legal rules and regulations. Plus, managers can set their own employee scheduling rules.

The software notifies managers if they’re about to break a law or rule when placing people in open shifts, scheduling staff beyond their maximum hours, assigning minor workers for hours they are not allowed to work, or under other conditions for which they would be at risk of non-compliance with the rules.

how to schedule employees, shift work

2. Use labor forecasting to create optimal schedules 

Labor forecasting is a powerful tool in employee scheduling. 

Two main types of data go into these predictions. There’s data on external factors like the time of year, weather, or events happening nearby. Then, there’s data on your specific business’s conditions and operations, such as your historical sales data, booked appointments, busiest times, foot traffic, and employee availability. 

While no prediction is 100 percent certain, the more accurate and relevant data you connect with labor forecasting, the more confident you can be in your forecasts and identifying scheduling needs, reducing your chances of overstaffing, understaffing, and incurring unnecessary overtime. 

Workforce.com’s labor forecasting system factors in all the relevant data, both internal and external, to calculate staffing ratios that will equip managers to create the most productive schedule, ensuring that you have the optimal number of employees in every shift.

Imagine you run a retail business and intend to optimize your staff scheduling throughout the year. With labor forecasting, you can analyze past sales trends and customer traffic to predict busy and slow periods. For instance, if your data shows that holiday shopping spikes in November and December, you can plan ahead and hire seasonal and part-time employees to help with the increased demand. On the other hand, if January tends to be slow, you can scale back part-time hours to control labor costs and avoid overstaffing.

shift ratings, how to schedule employees

3. Match the right employees to the right shifts

Filling open shifts is complicated beyond just legal compliance and predicting business needs. Employees have different preferences and limitations, while managers aim to assign shifts fairly and efficiently. The challenge? Creating a schedule that works for both the business and its people.

Using a combination of scheduling algorithms and employee input for filling schedules can be a good strategy. This allows a business to benefit from advances in technology while also taking real-world human considerations into account.

So, how do you do that exactly?

First, let’s look at the facts. Before assigning shifts, ensure employees meet the necessary qualifications. Does a role require specific certifications? Is there a minimum age requirement? Workforce.com simplifies this by sending managers real-time notifications, helping them assign shifts only to qualified team members.

Next, factor in employee preferences. Employees can submit feedback through Workforce.com’s shift rating and feedback, sharing insights on staffing levels, engagement, and management after each shift. By analyzing this feedback, managers can build schedules that align with business objectives and employee preferences.

Using these insights, you can also make less desirable shifts more appealing, especially if you’re operating 24/7. Late nights, early mornings, and weekend shifts can be more challenging to fill. To encourage coverage, consider offering shift deferential pay for employees who would take on these odd hours.

4. Plan ahead for last-minute scheduling changes

Unexpected absences can happen, but they don’t have to disrupt your operations. A reliable shift swapping or replacement system ensures you can quickly fill gaps caused by no-shows or last-minute call-outs. 

Managers can use Workforce.com to reassign vacant shifts. Available and qualified employees can claim open shifts, either through a manager’s direct offer or a system-wide notification. Depending on your settings, employees can trade shifts and have those changes automatically apply to schedules or with manager approval for added control.

5. Apply automation to reduce admin work and avoid scheduling conflicts

Employee scheduling goes beyond assigning team members to shifts. It requires balancing different, and without a proper system in place, it’s easy for things to slip through the cracks.

Beyond operating hours and number of staff members, managers also need to to look at time-off requests, employee classifications, labor forecasts, and compliance requirements. Ensuring all of these factors align each work week is challenging, but Workforce.com’s scheduling app simplifies the process.

With Workforce.com’s scheduling tool, creating schedules will not be as time-consuming. It offers powerful functionality to speed up the process. For instance, recurring work schedules can be saved as schedule templates. Instead of creating schedules from scratch, you can simply copy, paste, and adjust the templates as needed, saving you time and minimizing errors.

6. Actively reassess and adapt

The common thread running through these steps is that nothing about employee scheduling is static. 

Laws change, individual employees may become more or less productive over time, and the most efficient ones may leave if they’re not getting sufficient hours or good shifts. 

Continually use the resources and data you have to understand what’s successful on your front line. The same old employee shift scheduling patterns might stop working over time. And your employees’ needs and levels of engagement will change. Effective employee scheduling requires that you’re aware of these developments and adapt to them.

Going beyond employee scheduling

Employee scheduling is significant, but true workforce success goes far beyond just filling shifts. Managing an hourly team requires integration between scheduling, time and attendance tracking, hiring and retention, and payroll.

That’s where Workforce.com comes in.

With Workforce.com, you don’t just schedule shifts. You hire the right talent, track time accurately, schedule employees strategically, and ensure accurate, on-time payroll. Everything is housed in one unified system, giving you a single source of truth for workforce management and HR.

Workforce.com has transformed employee scheduling, HR, and payroll worldwide. But don’t take our word for it—see it for yourself by booking a demo today.

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Practical Ways to Simplify Payroll and HR with Employee Self-Service

Summary

  • Employee Self-Service (ESS) systems can relieve some of management’s administrative burden and give employees access and control over their HR and payroll details.
  • Not all ESS systems are created equal. Businesses need an intuitive and fully integrated system to get the most value.
  • An all-in-one platform with built-in ESS can transform HR, payroll, and workforce management for hourly workforces.

Running a business is a constant balance between strategic planning and day-to-day admin tasks. Big-picture planning fuels growth, while essential administrative duties keep operations running smoothly. However, maintaining this balance is easier said than done. 

Admin work can take up a lot of time, and managers and business owners can quickly find themselves buried in paperwork instead of being on the ground, supporting their teams, and creating employee engagement initiatives. To ease this burden, many turn to employee self-service systems. But how do these systems actually function?

Workforce.com has employee self-service (ESS) features, from onboarding to payroll. Let’s break down how they work and how they can save business owners a ton of time.

Getting it right from onboarding

HR tasks involve a lot of paperwork, but managers don’t have to handle it all. Employees can take charge of some of this administrative work and have more autonomy over their personal details. 

Workforce.com’s onboarding system makes it easy for new hires to get set up. Within minutes, new hires can submit their personal and contact information, bank details, I-9s, and W-4s without physical paper forms. This not only speeds up the process but also eliminates double data entry, reduces mistakes, and ensures accurate pay. 

Managers can also streamline processes by uploading key documents, such as company handbooks, role-specific materials, or a list of faqs, to ensure that every employee has exactly what they need from day one.

“One of the exciting features that I’ve really enjoyed with the Workforce.com platform is the HR onboarding portion because they have a feature that allows me to upload documents. So, for instance, I can upload a document that says ‘front of the house server benefits’ for our bakers. I can have a different set of benefits and upload that document in a PDF form where they can open up their cell phones and see it right there. And that’s been a really good thing, as well as the policy manual. It makes it available to everybody,” shares Shelly Archer, Human Resources Manager at Shipley Do-nuts.

Faster updating of employee information

Workforce.com’s HR software, employees can quickly update their details whenever a life event requires it, such as a move, a name change, or a new bank account. Instead of going through HR or filling out paperwork, they can simply update their information directly through their profile in the company’s HRIS.

Easier management of timesheets and PTO 

Accurate employee clock-ins and outs are the backbone of accurate payroll processing, but things can get tricky when employees forget to log their hours or when clunky systems fail to track time properly.

Workforce.com’s time and attendance system tracks employee time accurately. Employees can clock in and out through a shared tablet at work or on their mobile device. No matter where they are, whether on-site or remote, their hours and breaks are recorded correctly.

Employees can also review and correct their time logs should there be any mistakes or discrepancies. Instead of constantly chasing down timesheet corrections, managers can focus on more important things.

“One of the features I was most excited about with Workforce.com is the employee’s ability to edit their own time punches. If they did forget to clock in, they can submit it. Of course, it still gets reviewed. At the end of the day, it’s just one less step,” says Bobby Archer, General Manager at Shipley Do-nuts. 

Beyond tracking hours, employees also get complete visibility over their leave balances. They can plan ahead, submit time off requests, and ensure that nothing falls through the cracks, like a PTO request form that gets buried in email or miscommunication due to having multiple channels.  

“We wanted our employees to be able to see how many PTO days they have. We also want them to be able to see their clock-in and clock-out times. So that way they can know and plan personally on their end how to pay their bills and what to expect,” Shelley shared when she talked about their goal of giving their employees the ability to view their information and how Workforce.com helped them provide a way to do that. 

See Workforce.com in Action: Shipley Do-Nuts’ Success Story

Visibility into all things payroll

Employees shouldn’t jump through hoops to access their payroll information. With Workforce.com’s payroll software, they can easily access their pay stubs, tax documents, direct deposit information, benefits details, and complete payroll history. 

There’s no need to wait for HR or finance to pull reports. Employees can generate and view their own payroll info anytime, all in one place. This means fewer email requests, less back-and-forth, and a faster, more seamless way for staff to get the details they need whenever they need them. 

An all-in-one solution makes things easier

Employee self-service is a feature that’s great to have, but what makes a huge difference is having a single solution where all things that can make or break payroll are in a single, integrated platform. 

Juggling separate systems for time tracking, scheduling, HR and payroll is time consuming, puts you at risk of potential errors, and can disrupt workflows. When data is scattered across multiple platforms, every step takes longer and the risk of mistakes only increases. A single, connected solution simplifies the process. 

“Prior to Workforce.com, we were using four different platforms. We had an online service that would send out the new hire paperwork and I would have to process it manually. We had a clock-in and clock-out system that was web-based. We had another scheduling system that was also web-based. As far as the payroll processing, we had an actual person with whom I would send our payroll through another system. Integrating all of those together has saved so much time. It takes me 95% less time doing what I’m doing now with Workforce.com.” Shelley further explained.

Tips for Implementing an Efficient Employee Self-Service Software

Implementing an ESS portal or system is beneficial both for employees and employers. Aside from taking some of the admin load away from managers and HR teams, it also enhances the employee experience.

To make ESS systems truly effective, here are a few tips:

Keep it all in one place

Employee self-service is meant to streamline processes, but using multiple platforms defeats the purpose. Choose an integrated system so employees don’t need to juggle different apps or logins. 

Prioritize ease of use

The best ESS system is not the one with the most bells and whistles. It’s one that’s easy for staff to use. Make sure that your ESS is intuitive and minimize the learning curve as much as possible.

Employees should be able to view and update their personal data, emergency contacts, tax withholdings, and other HR information without hitches.

Keep it mobile

These days, mobile access is no longer optional. A mobile-friendly ESS or dedicated mobile app allows staff to handle work info on the go, whether checking pay stubs, submitting time-off requests, or updating personal details. It’s all about making things as convenient as possible and allowing them to do these tasks without waiting until they’re at a computer.

Gather feedbackRegularly check in with staff and get feedback about what they think of the platform. Identify areas that work well for them and determine which parts need improvement. Their input helps refine the system and ensure it stays as efficient and user-friendly as possible. Be ready to adjust to make the most out of the system.

Make the switch to Workforce.com

Switching to a new system can feel like a big leap, especially when you’re used to current platforms. However, making the move could be one of the best decisions for your business, especially if you want to lessen the administrative burden for your team.

“It would be in a company’s best interest to switch over sooner rather than later because you would be wasting a tremendous amount of time. Workforce.com helped us improve our efficiency,” Shelley said. 

Discover how Workforce.com helped Shipley Do-nuts and numerous other businesses across the globe. Book a call today.

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HR Trends for Hourly Workforces in 2025

Summary

  • 2025 will be filled with new and familiar trends, and business leaders must devise strategies specific to hourly teams to maintain employee retention and remain competitive. 
  • This year, there would be increased emphasis on employee experience, continuous AI adoption, and a potentially bigger labor gap with tighter immigration rules. 
  • An all-in-one HR technology can help hourly teams stay ahead of the trends and overcome staffing challenges.

This year, hourly workforces will face a mix of old and new challenges, from labor shortages to technological advancements and a maze of shifting compliance rules. HR leaders and managers must step up in 2025 to retain top talent and stay competitive, or risk widening the labor gap and losing their team to competitors.

So, what’s coming up on the horizon? Check out these top HR trends you’ll want to watch when managing your hourly workforce this year.

1. Staffing and hiring challenges with stricter immigration laws

With stricter immigration laws and ongoing labor shortages, hourly workforces face a greater challenge in attracting and retaining talent.

According to the Bureau of Labor Statistics, foreign-born workers account for 18.6% of the U.S. civilian labor force. With stricter immigration laws, a bigger labor shortage challenge could be looming.

While the crackdown targets undocumented migrants, even legal, documented workers may struggle to stay in the U.S. when mass deportation separates them from their families. This uncertainty can push them to leave, creating vacancies in industries that heavily depend on hourly workers.  Worse, some immigrants may not aspire to come to the U.S. for work at all. 

For instance, in Nebraska, one of the top meat producers in the U.S., businesses are already grappling with a massive labor shortage. For every 100 jobs, there are only 39 workers to fill them, and Nebraskans fear that the gap will only get bigger. 

So, what does this mean for employers? They must fight hard to not only hire and attract talent but also maintain employee satisfaction.Another key area is tightening the vetting process. While undocumented workers have rights, knowingly hiring them is illegal for employers. This creates an added challenge for HR professionals to ensure their vetting procedures are foolproof, preventing penalties or complications from accidentally hiring ineligible individuals.

How to stay ahead:

HR departments need a system that streamlines talent acquisition, quickly assesses qualifications, and ensures new hires and existing staff stick around. 

Workforce.com’s HR system can augment recruitment by allowing you to post job openings across your business locations. You can even generate QR codes for job postings, making it easy for interested applicants to scan, read job descriptions, and start their application process. 

Set custom questions to quickly qualify candidates, like their experience, available hours, and whether they have the qualifications and documentation to work in the U.S. 

Plus, Workforce.com helps your managers retain current staff by offering flexibility with shift swapping and advanced scheduling. It also tracks people analytics such as performance, highlighting areas for training, upskilling, and development.

2. AI adoption in HR processes will continue

Artificial intelligence will continue to play a role in HR this year. While we have seen its adoption in the previous years, the trend will continue in 2025. More and more organizations will adopt AI in human resources to eliminate admin tasks, repetitive processes, and paperwork. 

However, AI can be a double-edged sword in workplaces. Sure, it can make things easier and faster, but questions remain about its impact on work quality, particularly with the rise of generative AI tools. Some even call for regulatory rules, prompting organizations to develop policies governing how employees use AI at work. 

How to stay ahead:

Focusing on how AI can bring the most value is key to making the most of it. For hourly teams, labor forecasting is key. Workforce.com has long used AI to help organizations anticipate demand and avoid overstaffing or understaffing. 

Workforce.com labor forecasting system utilizes AI to analyze sales, booked appointments, historical foot traffic, seasonal trends, weather, and other business-specific indicators. For example, hospitals can factor in ICU bed availability, while hotels can account for bookings and reservations. Considering these variables, the platform accurately forecasts staffing needs for each shift, helping you curb overstaffing, reduce overtime costs, and improve decision-making around schedules.

3. Shifting labor laws pose new challenges to HR

As if labor compliance was not complicated enough, a new administration in place in 2025 could throw even more curveballs.

Case in point: President Trump’s move to end “illegal” discrimination in DEI programs. In a recent executive order, he ordered DEI programs within federal agencies. While it does not directly ban DEI programs in the private sector, the order imposes requirements on federal contractors and grant recipients, potentially increasing scrutiny of DEI policies. This could create pressure for private companies to adapt to the shifting political and regulatory landscape.  

In addition, there are changes slated to happen this year, such as increases in minimum wage laws in some states and the enactment of paid leave laws in some cities.  

How to stay ahead:

Employers should carefully balance compliance with federal directives and maintaining fair practices to support their teams and prevent long-term workforce challenges. For hourly workers, this can be as simple as being mindful of how shifts and overtime are distributed. Workforce.com makes this easier by giving managers a clear, real-time view of how many hours each team member works. This helps ensure everyone gets the right amount of hours or shifts.

Labor compliance is tricky, but automation can simplify the process. HR teams can stay on top of labor regulation developments through systems with a compliance engine, such as Workforce.com.

Workforce.com ensures compliance for hourly teams at every stage of HR management—covering employee classification, wage and overtime calculations, adherence to allowable work hours, and compliance with break time rules. From hiring and onboarding to scheduling and payroll, managers can trust they’re operating within state and federal laws every step of the way. 

4. A new emphasis on employee experience

For white-collar and salaried workers, a good employee experience often means hybrid work setups, the freedom to do remote work, and opportunities for long-term career development. But hourly workers, who are typically onsite and part of operations that may run around the clock, have quite different needs. So, what does a positive employee experience mean for them? 

Hourly workers desire work-life balance, too, but in a different way. For frontline teams, it’s about knowing their schedules in advance, allowing them to plan for childcare, a second job, or personal time off. Flexibility also means having options for how they work, like swapping shifts with coworkers or picking up extra shifts without a lengthy approval process.

Employee well-being will also be a focus in HR strategies in 2025. It’s about offering programs such as counseling services, mental health programs, and wellness initiatives tailored to the needs of hourly workers. This could mean offering flexible work options, encouraging regular breaks, and ensuring that workers have a safe space to express concerns without fear of stigma.

HR teams should also consider upskilling, reskilling, and defining career paths for hourly staff. Consider offering certification programs or opportunities to learn new technical skills. It’s also time to define growth paths for these teams. Can they move into higher-paying roles? Is there a path to salaried positions? Answering these questions can make a big difference in retaining and engaging hourly employees as well as addressing any skill gap in your business.

How to stay ahead:

Much of the employee experience for hourly employees involves admin processes, which can be easily streamlined with the right technology. Workforce.com simplifies scheduling with its labor forecasting and scheduling software. Create demand-based shifts in minutes and notify staff weeks in advance. If you’re in a city or state with predictive scheduling or Fair Workweek laws, this tool also helps ensure compliance.

Shift swapping or shift replacements is another area where Workforce.com can make it easy for managers. The system eliminates long approval processes and back-and-forth communication. Managers can quickly offer vacant shifts to qualified employees, who can pick them up with a single click using the employee app.Since most of this admin work is done, HR leaders and managers now have time to optimize hiring practices, spend more time coaching their teams, devise career trajectories, determine appropriate training for their employees, which they can also track using Workforce.com’s performance management module.

5. Prioritizing constant feedback and review process

Another continuing trend into 2025 is focusing on more dynamic feedback and breaking free from rigid timelines like annual reviews. This is especially important for hourly workforces, where the fast-paced environment calls for real-time input and adjustments.

How to stay ahead: 

Operational issues can’t wait until the next performance review. Managers need a system that enables them to give and receive feedback in real-time. Workforce.com can prompt employees to rate their shifts at the end of the day. Using this feedback, managers can see what’s working and what needs improvement. This approach helps maintain a good work environment, resolve issues early and keep them from escalating over time.

6.  Access to wages and pay transparency

Businesses will maximize payroll technology to offer more flexibility and options to employees. This year, the focus will continue on giving employees the option to access their wages before payday. This can serve as a great middle ground for companies that can’t yet increase salaries or augment benefits.

Transparency around wages and payslips will remain a key priority. Employees expect an easy way to view their payslips and understand how their wages are calculated, especially for hourly staff.

How to stay ahead:

It’s all about having an efficient payroll platform, one that’s housed in the same ecosystem as HRIS and time and attendance tracking. Payroll is not just about processing paychecks. It’s about ensuring that all the data used to calculate employee pay is accurate, starting with employee qualifications and time logs. Workforce.com streamlines this process, making it easy for you and your employees to access accurate pay information, including payslips.

7. Integration between HR, workforce management, and payroll will be a top priority.

With all the changes and disruptions this year, organizations need a system that will allow them to streamline their recruitment, create worthwhile onboarding processes, track employee time accurately, schedule employees according to classifications and preferences, and pay them accurately. It is all about breaking down silos between these processes, and businesses would likely seek a system that streamlines all of these.

How to stay ahead:

Innovative businesses would stay ahead by ensuring their systems operate well together. Even better, they opt for a platform where everything is housed in a single system.

Workforce.com eliminates silos between HR, workforce management, and payroll. All processes operate within one ecosystem, ensuring a single source of truth and smooth coordination across the board. With a unified platform, managers have less digital upkeep, as they only need to log in once to manage everything—no switching between multiple applications.

Staying ahead with Workforce.com

Organizations that work hard will lead the pack, especially with everything happening in the business, technology, and labor landscape. They must focus on creating strategies to attract new workers, retain their current teams, and ensure profitability and maintain a good workplace culture simultaneously. 

Workforce.com handles the admin side, so you can focus on the big picture. It adapts to market shifts, labor law changes, and trends, streamlining every step of the employee journey.

Ready to see how Workforce.com can help your business? Book a call today.

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10 Tips for Designing a Better Hiring Process

Summary

  • The hiring process is an employer’s first chance to make a good impression. It needs to be seamless to attract the best candidates.
  • 86% of HR professionals say that recruitment is becoming more like marketing. And in today’s competitive labor market, it’s easy to see why.
  • Applicant experience is crucial for keeping top candidates engaged and maintaining a good employer brand. Streamlining recruitment using technology can transform a good hiring experience into a great one.

In a tight labor market, hiring can make or break your chances of capturing quality new hires. It is often the first touchpoint between a company and potential new employees, and an excellent first impression is everything. A clunky approach to hiring will not only slow things down but also deter quality people from applying.

If you’re looking to attract qualified candidates fast while keeping things efficient, it might be time to rethink the hiring process. In this post, we’ll dive into 10 practical tips to improve your recruitment strategy.

1. Focus on setting clear hiring goals.

All of your recruitment initiatives will stem from your hiring goals. They act as your jumping point; if you’re unclear about these, you risk wasting resources and missing out on filling the company’s staffing needs. 

When determining what your hiring efforts should aim for, here are questions you need to ask yourself:

  • What are the staffing gaps, operational needs, or business needs you must address? Is it filling roles for a new business location, or is it to replace team members who left? 
  • What are the specific roles needed to fill the gap? 
  • What are the characteristics of an ideal candidate? 
  • What are the specific skills or experience candidates must have? 
  • What soft skills must they possess? Consider your company culture and define what characteristics would make a hire fit to work with the team. 
  • How fast should you be able to hire?

Talent acquisition requires significant effort, and you should focus your energy on defining hiring goals that drive business results.

2. Create clear job ads. 

“What’s in it for me?” – This is the question your job descriptions should answer for potential candidates. 

Try to frame your job listings through the applicant’s POV. First, the listing should cover the basics of the job role, which includes what’s expected in terms of tasks and responsibilities. Second, it should paint a picture of how an ideal candidate would fit in the organization, which can allude to the type of working environment you offer. 

Let’s discuss wording. Avoid overly technical jargon and internal corporate speak. Potential candidates won’t care much for those. Instead, keep your wording concise and direct and language neutral.

Here are crucial elements that your job descriptions should cover:

  • Job title
  • Duties and responsibilities
  • Required skills, competencies, and qualifications 
  • Preferred qualifications or nice-to-haves
  • Working location
  • Benefits
  • Salary range

In addition to the basics, you can include more information about the team they will be part of and brief details about the organization. 

Writing job descriptions can be time-consuming. We’ve curated a list of job description templates to give you a headstart. Feel free to download them and customize them according to your specific requirements. 

3. Be smart with advertising open positions. 

Generally, hiring teams utilize job boards and social media sites like LinkedIn to reach as many candidates as possible. While those are great, there are other opportunities to get the word out. 

Consider placing job postings in your place of business. Of course, no one has time to read a job description if they are just passing by your cafe or retail store, so why not simply print out a QR code that leads to the details of your job opening?  

Workforce.com’s Applicant Tracking System (ATS) lets you print customized QR codes that link to online job applications. Any interested applicant can simply scan the code and apply straight from their mobile devices, and you will be alerted when submissions come in. 

But before you go broadcasting an open position to the public, think about the roles you’re trying to fill. Consider hiring from within to reduce the time and resources it takes to onboard a new employee.

What about referrals? Nothing beats word-of-mouth advertising. Your current employees can be your best ambassadors since they have first-hand experience. They can share insight into company culture far better than any job posting you publish.

4. Get serious about employer branding.

Better branding attracts better candidates. In fact, 86% of HR professionals agree that recruitment is becoming more like marketing, according to a study. And with today’s challenging labor market, it’s easy to see why. Like marketing, you need to understand your target audience—your ideal candidates—and find ways to stand out.  

To get leadership on board, here’s a compelling stat: a strong employer brand can reduce the cost-per-hire by up to 50%. Plus, half of job seekers won’t consider working for a company with a bad reputation. In short, employer branding isn’t just nice to have; it’s crucial for staying competitive. 

Start by improving the hiring experience. Use data to track candidate experience and satisfaction, communication frequency, and key metrics like time-to-hire. Streamlining these processes with applicant tracking technology enhances efficiency and leaves a positive impression on candidates. Remember, every interaction counts, and a smooth hiring process can make all the difference. 

Keep in mind that negative stories spread fast these days, whether it’s a poor recruitment experience or a toxic work environment. With social media and online forums, you don’t want to be trending for the wrong reasons.

So, how do you build a strong employer brand? It starts with your core: a healthy company culture. Today’s candidates can spot inauthenticity a mile away, so your efforts need to be genuine. Once you establish strong values, they’ll naturally shape how you hire and manage talent on a daily basis.

5. Use technology to streamline the process.

There’s a lot of work that goes into hiring. Without the right tools to help you stay organized, you run the risk of mishandling important information, wasting time, and hiring the wrong people. Consider using an HR platform or an applicant tracking system (ATS) to streamline your hiring process. 

Workforce.com is a prime example of one such system. Its HR suite significantly reduces time spent sifting through resumes and onboarding new hires. Here’s how it improves your recruitment efforts: 

  • It helps you get more applicants. Every time you create a new job posting, you can generate a QR code associated with the listing and post it in your business to make access to applications easier. Workforce.com also collates all previous applications and the positions a person is interested in. When you post new job listings that match a previous applicant’s interests, the system notifies this talent pool, automatically getting you more traction from the moment you post the new job.
  • It helps you with the selection process and pre-qualifies applicants quickly by setting up role-specific questions about availability, experience, and requirements. This enables you to screen candidates before scheduling interviews, weeding out those who don’t meet your criteria upfront.
  • It reduces data reentry by using one user profile across hiring, HR, and payroll. Since the whole employee lifecycle is synced in Workfore.com, applicant information from the hiring stage is automatically brought into a new hire’s payroll and HR profile. This means that once someone fills out an application, they have essentially already filled out about 80% of their employee profile. If you decide to hire them, all of this information is used—there’s no need to create multiple profiles with repeat information. 
  • It helps you onboard new hires right away. Within minutes, your new hires can fill out onboarding forms, provide their personal information, and submit their W-4s and I-9s. No lengthy paperwork and manual entry is needed.
  • It helps you track recruitment metrics. It gives you an overview of hiring progress, spotting delays, and identifying roadblocks. Plus, it covers all your locations, so you can see who needs extra recruitment support.

An ATS is great for hiring, but one that’s housed in the same HR system as onboarding and payroll is a game-changer and can save a significant amount of time. It streamlines the entire journey—from recruitment to onboarding to that first paycheck. 

6. Eliminate unconscious bias.

We’re human, and we’re naturally wired to have biases. However, if these biases are left unchecked during the hiring process, they can lead to poor decisions. Take steps to eliminate anything clouding your judgment from focusing on what a candidate truly offers. 

Reduce unconscious bias by focusing solely on an applicant’s technical skill sets instead of their demographic details such as gender, race, and age. Furthermore, you can view job applications with redacted names or personal information so their skills and experiences are front and center.

7. Improve how you interview. 

The interview stage is crucial for applicants and the company to get to know each other better. It’s an opportunity to assess technical skills and values, making it the ideal time to evaluate cultural fit alongside qualifications. And you do that by asking the right questions. 

Whether you utilize structured questions or free-flowing discussions is your prerogative. But regardless of what route you choose, make sure that it helps you evaluate applicants objectively.

Structured interview questions help you gauge how applicants fare against each other. This interview style makes it easy to compare and judge applicants based on their answers to a series of important and relevant questions.

On the other hand, a less structured approach can better reveal a person’s values, personality, and soft skills, helping you assess their cultural fit. Unstructured interviews can also make applicants feel more comfortable during interviews. 

Ultimately, the goal is to find the best fit for the role. Whether you prefer a structured or flexible interview style or a mix of both, ensure it leads to a fair and informed hiring decision.

8. Understand who you’re hiring. 

Not all hiring processes are the same, especially when it comes to salaried versus hourly roles. Your recruitment approach should adapt to each, from sourcing, screening, onboarding, and compliance. 

For instance, recruiting a line cook for one of your restaurants is a much different process than hiring a finance manager for an insurance agency. Hourly roles often require a faster and leaner process to meet urgent staffing needs. Having a system that lets candidates apply easily and keeps unnecessary data and timelines to a minimum is ideal.

In contrast, hiring for salaried positions usually involves multiple interview stages and a more thorough vetting process. For these hires, it’s crucial to have a comprehensive applicant tracking system that monitors each stage efficiently and keeps candidates engaged throughout the process.

Ultimately, hiring for hourly positions prioritizes speed, volume, and efficiency, while salaried roles focus on depth, fit, and long-term alignment. Understanding these nuances allows you to tailor your hiring processes and shapes how you manage time tracking, shift scheduling, and payroll for each type of hire.

9. Always communicate with applicants.

You don’t want to be labeled as an employer who ghosts applicants, do you? 

While you will undoubtedly need to prioritize some applicants over others, you should never leave unqualified candidates hanging. Keep candidates informed every step of the way —from confirming their application to updating them on the next steps, whether they qualify for an offer or not.  

Additionally, offer a channel for applicants to reach out when they want to follow up or ask a question. This will help them feel at ease and keep strong candidates engaged in the process.

10. Regularly evaluate your hiring process.

As new technologies and trends emerge, your hiring process can quickly become outdated. Conduct regular assessments of your hiring process and practices. Identify what works, spot areas for improvement, and tackle any roadblocks. A flexible, evolving hiring process keeps you aligned with market shifts, maintains efficiency, and positions you to attract top talent.

Fill roles faster and simplify your recruitment process with applicant tracking software

Workforce.com hiring app

Hiring hourly employees? Workforce.com’s online hiring system can help you find the best talent to fill your staffing needs.

Workforce.com is end-to-end HR, scheduling, and payroll software for hourly teams.

The cloud-based platform features an applicant tracking system that streamlines hiring—from posting job advertisements to pre-qualifying candidates, interviewing them, and eventually onboarding them—all without lengthy paperwork or double entry.

Discover how Workforce.com can help you with hiring and more. Book a demo today.