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Tag: social media

Posted on October 6, 2020

Fired for COVID-19 or fired for irresponsibility?

COVID-19, coronavirus, public health crisis

Prada v. Trifecta Productions, filed a few weeks ago in federal court in Ann Arbor, Michigan, asks whether an employer can legally fire an employee with COVID-19 based on the perception that the employee’s out-of-work activities placed the business at risk.

The facts are fairly simple. Nicolas Prada worked as a waiter and assistant manager at Tomukun Noodle Bar. On  June 24 he began experiencing COVID-19 symptoms and stayed home from work. He tested positive three days later. After 14 days of isolation, Prada texted his employer about being medically cleared to return to work.

During a follow-up phone call, Prada claims the restaurant’s owner interrogated him about his activities before falling ill. According to the complaint, “Mr. Yon asked Plaintiff how he contracted the virus,” interrogated him about whether he had “been out partying and acting irresponsible,” told him “there was evidence on social media of Plaintiff being in a crowd,” and that he should “begin looking for work” because for “PR reasons” it was best for him “not to come back to work.”

Prada quit the next day, and later sued for interference and retaliation under the FFCRA.

In a vacuum, Prada had a right to job restoration under the FFCRA. However, there is at least one key fact missing from his complaint — was he “out partying and acting irresponsibly” before contracting the virus. If so (and it’s a big if), his employer had a legitimate non-discriminatory and non-retaliatory reason for terminating his employment.

I’m not sure I’d terminate in these circumstances, but I can understand why an employer might. Here’s what I wrote two months ago discussing the Cleveland Indians’ suspension of two pitchers for violating team rules during a road trip by leaving the hotel to party:

Your business may not be able to dictate how your employees spend their free time, but you can hold them to consequences if they choose to act irresponsibly when “off the clock.” We are living through a pandemic. Every employee has a responsibility to their employer, their co-workers, and the business to make sure that they do what they can to avoid bringing COVID-19 into the workplace, and every employer has the same responsibility to take reasonable steps to prevent an at-risk employee from entering the workplace when it’s discovered.

These are strange times for sure, and I will not fault any employer that errs on the side of caution in how it manages its employee respective to mitigating workplace coronavirus exposures. I’m not advocating for, or in favor of, employer monitoring of employee off-duty conduct. If, however, irresponsible, reckless or dangerous behavior comes to an employer’s attention, it shouldn’t ignore it in the name of privacy either.

In this case Prada had served his isolation, and according to his complaint was medically cleared to return to work. The risk this employer was mitigating was not the risk of an employee bringing an active virus into the workplace, but according to the complaint, the public relations risk of an employee being seen partying on social media. For a public-facing employer, I’m not going to backseat-drive its decision.

This will be a fascinating case to watch, which I’ll be updating everyone as it winds its way through the courts.

Posted on February 27, 2020June 29, 2023

DO NOT use social media to determine applicants’ race and gender

Person on laptop

Almost as long as social media has existed, employers have searched social media to dig up dirt on prospective employees. There is nothing illegal about these searches … provided you don’t use the information unlawfully. For example, to discriminate on the basis of a protected class.

If Lisa McCarrick, a former Amazon manager, wins her lawsuit against the online retailer, Amazon is going to learn this lesson the hard way.

According to NBC News, McCarrick claims that Amazon fired her after she complained to her supervisor about being made to scour the social media accounts of applicants to determine their race and gender.

McCarrick joined Amazon as a loss prevention manager in July 2018 and was promoted to a regional manager five months later, the suit says.

After her promotion, her supervisor instructed McCarrick to go through the social media profiles of job candidates “for the purpose of ascertaining race/ethnicity and gender,” according to the lawsuit.

In September, she submitted a written complaint raising her concerns about being told to scour applicants’ social media accounts…. Two months later, in November, she was called into a meeting with human resources and the director of loss prevention informing her that she was fired.

I am not going to begin to suggest that employers refrain from searching publicly available information on social media to help screen candidates. Social media can provide a treasure trove of information that could disqualify someone from employment. Wouldn’t you want to know, for example, if a prospective employee trashed a former employer, or shared a former employer’s confidential information, or posted racist comments?

What you cannot do, however, is use social media to screen candidates on the basis of race, gender, or any other protected class. This should be common sense, right? Right?

Also read: NBC reignites privacy debate by requiring job seekers’ social media passwords 
Also read: Requiring social media passwords from candidates is a bad idea
Posted on September 4, 2019June 29, 2023

Social Media Accounts Are Not Telling You the Whole Story About Candidates and Employees

Jon Hyman The Practical Employer

If you rely on social media to paint for you a full and complete picture about your job applicants and employees, you are going to be very disappointed.

According to a recent survey, 43 percent of workers use privacy settings to keep material hidden from employers, and 46 percent have searched for their own names and taken further measures to conceal their social media presence based on what they found.

What types of information are they hiding?

  • 70 percent are shielding their personal lives.
  • 56 percent their unprofessional behavior.
  • 44 percent their political views.
  • 50 percent have deleted entire profiles or old posts to protect their professional reputations.
What do these numbers tell us about social media background checks? That you cannot rely on them as your lone pre-hire check of employees.
Yes, there is lots of valuable information you can discover on social media about a prospective employee: how they present themselves; whether they post inappropriate photos, videos, or statements; if they are sexist or racist; are they good communicators; do they have good judgment.
But, if candidates are hiding this information behind privacy settings, or deleting it altogether, then if you only rely on social media, then you are missing most or all of the relevant information. If you want to check a candidate’s background on social media, do it only as part of a more holistic screening process that includes a more traditional background check.
And, don’t forget my number one rule of social recruiting — don’t inadvertently discovery protected EEO information.
Posted on June 10, 2019June 29, 2023

Do Your Employees Understand That Social Media Is a Very Public Conversation?

Jon Hyman The Practical Employer

“It’s 2019. All of our employees have been on Facebook for years. Many are also on Twitter, and Instagram, and … We don’t need to do any social media training.”

If you’ve had these thoughts or internal conversations, allow me to offer Exhibit 1 as to why you are wrong.

Texas district votes to fire teacher who tried to report undocumented students to Trump on Twitter.

From NBC News:

A Texas school board unanimously voted to fire a teacher who tried to report undocumented students in her school district to President Donald Trump through a series of public tweets — that she thought were private messages to the president.

If you’re keeping score at home, the employee believed that her very public tweets were actually private conversation between her and President Trump.

I promise that you almost certainly have at least one employee who thinks that their social media posts are private.
Unless you want to be in position of having to fire that employee at some point in the future after he or she screws up by posting something offensive online (and he or she will screw up and post something offensive), do yourself a favor and schedule some social media training for your employees.
I might even know someone who can do it for you (nudge nudge, wink wink).
Posted on September 8, 2016June 29, 2023

Free Speech, Social Media and Your Job

Jon Hyman The Practical Employer

WF_WebSite_BlogHeaders-11One of the biggest misconceptions that employees hold is that the First Amendment grants them free speech rights in a private workplace.
Quite to the contrary, the First Amendment right to free speech grants private-sector employees zero constitutional rights or protections.

Today, I bring you a guest post by Ellen Gipko of HubShout, which takes a deep look at this important issue, with a special focus on online speech and social media.

“According to a June 2016 survey by HubShout, 41.2 percent of American workers say they believe that getting fired because of a social media post is an infringement of First Amendment rights.

“A Google search for ‘fired because of social media’ turns up a long list of results that are packed with stories proving that people have been fired for a variety of bad social media behaviors. The stories would certainly surprise those who believe they have an all-encompassing right to free speech and can’t be fired because of something they’ve shared on Facebook or Twitter.

Social Media and Employment

“Social media has become a valuable recruitment tool. According to social media entrepreneur Natalie Zaft, a whopping 94% of recruiters used social media to find talent in 2015. JobVite reports that 52 percent of recruiters say they always search for candidates’ online profiles during the hiring process. Furthermore, 55 percent of recruiters have reconsidered candidates based on their social profiles, with 61 percent of those reconsiderations being negative.

“The social media scrutiny does not always stop once an individual is hired.

Think Before You Post

“Rosemary Haefner, chief human resources officer at CareerBuilder says that, “Social media is booming with networking opportunities and the chance to share your accomplishments. But it could also lead to the end of your career if used incorrectly.” In fact, a survey by CareerBuilder found that that 18 percent of employers say they have dismissed employees because of something they posted on social media.

“People absolutely do get fired because of content they’ve posted on social media.

When an American is fired because of a social media post, has his or her First Amendment right to freedom of expression been infringed?

What the First Amendment Really Says

People who believe that it is against the law for an employer to fire them for an offensive social media post misunderstand the scope of the First Amendment.

The First Amendment of the United States Constitution protects the right to freedom of religion and freedom of expression from government interference. The most basic component of freedom of expression is the right of freedom of speech. The right to freedom of speech allows individuals to express themselves without interference or constraint by the government.

The First Amendment says nothing about private employers.

State and federal government employees may have more protections. According to workplacefairness.org: Public employees work for the government. So, public employees do have protection from retaliation for exercising certain First Amendment rights. Courts have been cautious in this area, limiting the protection to speech that is on matters of “public concern.”

And, the National Labor Relations Board ruled that using social media can be a form of “protected concerted” activity. Employers have the right to address work-related issues and share information about pay, benefits, and working conditions with co-workers on Facebook, YouTube, and other social media.

“While there are a few exceptions, getting fired for a social media post is typically not an infringement of First Amendment rights.

It Can Happen to You

“Some 34.6 percent of respondents to the HubShout survey are not concerned about employers or potential employers viewing their social media posts because their posts are ‘private.’

“Tom Risen of U.S. News & World Report has found plenty of data that proves that the notion of online privacy is an illusion.

“Scott Kleinberg of the Chicago Tribune writes, ‘It’s easy to overlook potential consequences when you think that all you’re doing is speaking your mind to someone in response to a tweet or Facebook post. Nine times out of 10, what you say is being read by a much wider audience and information about the person saying it is more widely shared than you’d ever imagine.’

“Kleinberg also shares this story that illustrates how a ‘private’ social media post can make its way to an employer: ‘I read a story not too long ago where someone tired of being the subject of abusive Facebook comments reached out and complained to that person’s boss. The company subsequently fired the person.’

Post Freely. Beware the Consequences.

“By and large, American people are free to post whatever they want on social media. They’re free to be provocative. They’re free to offend, insult, and disparage others. They’re free to share videos and photos of themselves that may indicate poor character or lack of judgment. But, American people take heed: do not depend on the First Amendment to save you if you get fired because of a social media post.”

Author Bio: Ellen Gipko is a digital marketing specialist for white label SEO reseller HubShout LLC, and a writer specializing in the topics of social media and digital marketing. She has contributed content to Social Media Today, Search Engine Watch, Search Engine Journal and other industry websites.

Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.

Posted on June 29, 2016June 29, 2023

Your Employees Are Using Social Media at Work; Deal With It

 

WF_WebSite_BlogHeaders-09

A recent survey conducted by the Pew Research Center confirmed what I have long thought. Your employees are using social media at work — 77 percent of them. And I believe even that number is low.

Meanwhile, another recent survey, this one by CareerBuilder (h/t Ragan.com) attributes smartphones to the fact that 20 percent of full-time workers say they work less than five hours per day.

It’s not all bad news for employers. The same study found that evidence that workplace social media policies concerning impact on-the-job use. Workers whose companies have policies regulating social media use at work are less likely to use social media in certain ways:

  • 30 percent of workers whose companies have an at-work social media policy say they use social media while on the job to take a break from work, compared with 40 percent of workers whose employers do not have such policies.
  • 20 percent of workers whose employers have at-work social media policies say they use social media to stay connected to family and friends while on the job, compared with 35 percent  of workers whose social media use is not regulated at work.
  • Only 16 percent of workers whose companies regulate social media at work say they use social media while working to get information that’s helpful to their job, compared with 25 percent of those whose workplaces have no such regulations.

What does all this mean? Despite the help that social media policies provide, employers that try regulate personal social media use out of the workplace are fighting a losing battle. I call it the iPhone-ification of the American workforce. No matter your policy, if your employees can take their smartphones out of their pockets to circumvent the policy, how can you possibly police workplace social media access? Why have a policy you cannot police and enforce? And, don’t forget, the NLRB is watching, too.

Instead of regulating an issue you cannot hope to control, treat employees’ use of social media for what it is — a performance issue. If an employee is not performing up to standards because he or she is spending too much time on the internet, then address the performance problem. A slacking employee will not become a star performer just because you limit his or her social media access; he or she will just find another way to slack off.
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com.

 

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