wellness – Page 2

January 27, 2021

Tread carefully if offering employees financial incentives to get the COVID-19 vaccine

To a nation waiting for action, let me be clearest on this point: Help is on the way.

Those were the words of President Biden in announcing the ordering of 200 million additional COVID-19 vaccine doses, a hike in the distribution of doses to states, and a promise that there will be enough doses to fully vaccinate 300 million Americans by the end of summer.

It’s an ambitious plan, but it’s what we need to end a pandemic that has already claimed the lives of more than 425,000 Americans and will claim hundreds of thousands more before we close the book on COVID-19.

Vaccines, however, only work if people actually accept syringes in their arms. Too many of us say that they won’t.

According to one recent survey, 39 percent of Americans say that they either probably or definitely will not get the COVID-19 vaccine when it becomes available to them. Another survey pegs the number at 37 percent. While these percentages are trending down, and more of us say that we trust the vaccine and will get it, the needle on this issue isn’t moving quickly enough. According to Dr. Fauci, to reach herd immunity (the only thing that will end this pandemic), we need between 75 and 85 percent of the population to be vaccinated.

To overcome this vaccine hesitancy, some employers are offering their employees a financial incentive to obtain the COVID-19 vaccine when it becomes available. Retailers such as Trader Joe’s, Dollar General, and Instacart are offering small incentives such as a couple of hours of additional paid time off, or nominal (e.g., $25) stipends. Nursing homes, whose employees come in contact with our most vulnerable population, are offering similar incentives to their workers. Others are offering free marijuana (full disclosure: they are marijuana dispensaries).

If you are considering offering a financial incentive to entice your employees to obtain the vaccine when it’s available to them, I caution you to tread carefully to make sure that you do it within the bounds of our equal employment opportunity laws.

1. Vaccination rules must have exceptions for employees’ disabilities under the ADA and employees’ sincerely held religious beliefs under Title VII. For this reason, if you are offering employees a financial incentive to get vaccinated, you better be prepared to offer the same exact incentive to those who cannot get vaccinated because of one of these legally protected reasons.

2. Incentive programs must comply with the EEOC’s wellness program regulations. Admittedly, these regulations will not be final until March 8.

Given that COVID-19 vaccinations will stretch for months beyond that date, however, employers should be aware of these rules and the risks they pose. Under these proposed and soon to be final rules, employers may not offer any more than a “de minimis incentive” to encourage employees to participate in a wellness program such as one that incentivizes the receipt of the COVID-19 vaccine.

The EEOC does not define “de minimus,” but uses the example of a water bottle or a gift card of modest value as “de minimus” and a $50 per month reduction in annual health care costs, paying for an annual gym membership, or an airline ticket as “not de minimus.”

Employers are considering bribes because they work. We just need to make sure that we are doing so within the confines of the law. We don’t want to solve one problem only to create another.

January 12, 2021

8 of the 10 deadliest days in U.S. history are because of COVID-19

While we’ve all been mentally overcome by the rebellion that unfolded at the Capitol and the civil war that I fear it started, COVID-19 continues to rage around the country. Hundreds of thousands are falling ill each day, hospitals are stretched to capacity, and thousands are dying daily.

The circle of people with COVID is closing in personally, and the number of calls I am receiving from clients with the question, “We’ve had an employee test positive; what do we do?” has increased exponentially. All the while, the rollout of the vaccine, which was supposed to save us from this pandemic, has been too slow and uneven.

The bottom line is that COVID-19 continues to win.

So please, let’s not forget that we are still in the middle of an awful pandemic even as our democracy is splintering. Wear your mask (over your mouth and nose), keep your distance, wash your hands and please stay home, especially, but not only, if you’re sick or have been exposed to the virus.

While the vaccine rollout has been mismanaged and mishandled, the vaccines still offer us a light of hope of a return to normalcy. I’d like to make it there, and I’d think you would, too.

December 8, 2020December 14, 2020

How SMBs can survive and thrive during and after COVID-19

The COVID-19 pandemic has thrown a curveball at businesses, but small and medium-sized organizations have found themselves in a unique predicament. With limited resources, smaller organizations need to realign their priorities given current market conditions and quickly do so.

A crucial part of the economy

As the pandemic continues, governments are focused on more stringent health and safety protocols. But at the same time, they try to keep the economy moving despite restrictions. SMBs are a crucial piece to doing this.

There are 31.7 million small businesses in the United States, accounting for 99.9 percent of U.S. businesses. SMBs also account for 45 percent of total employment in emerging countries globally and 60 percent in the U.K.

Governments have offered different forms of aid for SMBs. While helpful, such assistance is more focused on helping SMBs survive in the short term. It’s essential to recognize that the speed of recovery will depend on the ability of SMBs to return to sustainable operations post-pandemic after current stimulus measures run out.

Here are some ways SMBs can quickly adapt and remain on track for recovery.

Reopen safely with technology

According to a Salesforce Research survey, 64 percent of SMBs have focused on safety and health policies due to the pandemic. Cleaning physical spaces is a huge part of it, but another way to promote health safety is to enforce social distancing and manage the number of customers coming in.

Reopen is a free tool that lets customers make appointments. Through the platform, businesses can set their operating hours and customers can book a time slot that’s suitable for them to visit. With bookings set in advance, businesses can control foot traffic, anticipate demand and let clients know that they are safely open for business.

Make cost-efficient decisions

Cost efficiency is crucial for SMBs, especially when demand tends to shift depending on changing restrictions. They need a mechanism that will enable them to optimize quickly to save on costs.

Workforce.com’s live wage tracker enables small businesses and their managers to make cost-efficient decisions on the fly because it tracks demand and labor costs in real time. Managers can see staff count, exact costs and spot potential areas for overspending.

Create schedules that stay on budget

Scheduling for SMBs can be more challenging these days. There has to be a balance between having enough staff, ensuring team safety and staying on budget.

Workforce.com offers a scheduling platform that allows managers to input their labor budget to create a schedule that stays within a set amount. The platform can also pull in data from their POS, which can help forecast demand based on historical data.

Ensure staff safety

Health issues are detrimental to how SMBs operate, especially now. Creating rotational shifts to minimize contact is a good step. It also pays to conduct health check-ins during each shift where employees can declare any symptoms they’re experiencing. This will help managers optimize operations, conduct contact tracing and assist employees should they need to be tested and isolated.

Also read: Staying resilient: 10 ways to use Workforce.com to manage the impact of COVID-19

Workforce.com provides ways to keep track of these things automatically. Managers can create and track qualifications for safety processes such as COVID-19 test results and quarantine expiration dates within the platform. They can also set shift questions that remind staff of sanitation requirements or ask them if they’re experiencing any symptoms.

Adapting to market volatility with technology

SMBs that utilize technology are better poised to overcome market challenges. According to the same Salesforce Research survey, technology influences SMB operations in different ways, especially with customer interactions (51 percent), the organization’s ability to stay open and in business (46 percent) and growth of customer base (40 percent).

The Workforce.com platform is designed to meet the workforce management needs of businesses of any size. It has different functionalities that can help SMBs thrive even in today’s volatile market. See how it can equip your team to make cost-effective decisions and optimize operations promptly. See it in action and try Workforce.com for free today.

November 14, 2020June 29, 2023

VF Corp. invests in empathy and resources for working parents

Challenges related to the COVID-19 pandemic have affected most people in the workforce in one way or another.

Working parents have not only coped with their own retooled job responsibilities as many of them adjust to working from home, but in many cases they have also added daycare worker and classroom instructor to their resumes.

New research from Microsoft Corp. revealed that 54 percent of parents reported that it’s been difficult balancing household and professional demands while working from home. And according to a recent WalletHub study, 54 percent of parents with young children at home don’t think they are being more productive at home than they are in the office.

VF Corp., a Denver-based publicly traded global company of 50,000 employees, realized the plight facing many of their workers as summer was ending and as parents faced the specter of another school year of distance learning for their children. Leadership of the apparel and footwear company, whose brands include The North Face, Vans and Dickies, quickly prioritized providing educational resources to alleviate the extra pressure and stress that working parents whose children would be learning remotely may be experiencing. The pandemic created significant uncertainty and posed new challenges for everyone, said Anita Graham, executive vice president, chief human resources officer and public affairs at VF Corp.

“Through conversations with associates and responses to our employee surveys, we knew that many of our associates were struggling with balancing work and the responsibilities of caring for their families,” she said.

Technology partnerships ease remote learning

One program, Laptops for Learning, provided more than 500 reconditioned laptops at no cost to eligible U.S.-based employees at VF Corp.’s distribution centers, retail stores and customer service centers, providing children with the technology necessary to participate in distance learning. The organization also implemented Rethink, a resource for parents with special needs children, Graham said. Another initiative, Guidance Now, provides employees with access to tutoring support and free access to SitterCity to help identify baby-sitting resources that could serve as a substitute for traditional child care.

Case study: PFS dials up a rapid work from home solution for its call center staff

“We believe that a good education is a critical and significant stressor for parents, and we wanted to help alleviate the added stress,” she said. “Virtual learning has posed challenges that working parents haven’t previously encountered. How do associates keep their children engaged in virtual school while also doing their own work? How do they afford reliable technology needed for virtual learning? The laptop program emerged from this need.”

A boost for those needing elder care

VF Corp. also amped up its communications so that employees were aware of resources such as telehealth and the benefits available through a partnership with Bright Horizons, which provides backup child care as well as elder-care support.

“The coronavirus pandemic has been particularly impactful on older communities,” Graham said. “Adult children have had to take on more responsibilities for their elder parents, from running errands to providing full-time care. Our partnership with Bright Horizons has provided help to those employees who are providing elder care.”

Through the partnership, employees can take an online needs assessment, find information on selecting elder care resources, and utilize a search tool for finding and evaluating care providers, Graham said.

Moving to flex schedules and remote work

The pandemic has tested organizations’ agility to adjust to new ways of living and working. VF Corp. recognized early in the pandemic that it would need to introduce new programs and resources to keep morale up and employees engaged. Placing emotional and physical well-being at the forefront, they partnered with employee assistance program provider ComPsych to offer emotional well-being webinars to equip employees with the tools to keep themselves mentally healthy.

They also implemented new schedules and training programs to help employees put themselves first. Understanding that working from home poses child- and elder-care challenges, VFCorp. encouraged employees to rethink the traditional workday and create a flexible schedule that works best for them and their families.

Case study: COVID-19 causes Radial Inc.’s 25,000 seasonal hires to practice safe shipping

“The flexible scheduling program is an initiative we introduced at the start of the pandemic as a result of the stressors we were hearing from employees,” Graham said. “An employee can work with their manager to develop a schedule that allows them to take afternoons off to take care of children before resuming work in the evening.”

Considering that within the United States 70 percent of VF Corp. employees are hourly, 17 percent are salaried and 13 percent are contingent workers, Graham said they are sympathetic to accommodate employee needs while maintaining organizational operations.

“We have a wealth of initiatives and programs available to all our employees, no matter their role, location or level,” she said. “However, we do recognize that there are different needs across the enterprise, so we have developed unique programs for employees in retail stores and distribution centers.”

Remote work into the future

Rather than declare an “at least until” date, VF Corp. intends to remain flexible as a permanent approach and launched a future of work workstream called “Workplace Next” to define their vision for how they work in the future. The outcomes will be shared with employees in early 2021, Graham said.

Placing the needs of employees at the forefront of their actions is crucial to VF Corp. successfully navigating the pandemic, she said. It’s important to listen and it’s OK to over-communicate, she added.

“By listening to our people and taking action, we have been able to successfully keep morale high and our employees engaged and ultimately meet our consumers’ needs, and we’ll continue to listen to them to understand how we can help support them moving forward as our world continues to change.”

Whether you have 10 or 10,000 staff, building schedules is easier and faster with Workforce.com’s scheduling platform. Optimize and automate your complex scheduling patterns and provide peace of mind and know that you are in compliance.

October 13, 2020

If your employees are scared to come to work you are doing something very, very wrong

According to Deadspin, NFL players are terrified of COVID but are afraid to speak up for fear of angering the NFL.

“I looked at my son. I looked at my family, and I just didn’t think it was worth it,” Jaguars player Lerentee McCray, a seven-year veteran, told me this summer after opting out. “I could catch it and bring it home to them. Or I can get it and even if it doesn’t kill me, it could destroy my career long-term. I feel really weird not playing football right now, but can’t. I can’t risk doing something so dangerous and maybe hurting the people I love.”

In the end, most players decided the money was worth the risk. So, they play.

Yet there’s been a definite shift in that attitude over the past few months and even weeks, several told me in various interviews, as the virus spreads through locker rooms. Most requested anonymity for fear of angering NFL owners and the league office.

Players add that they feel that the safety measures the league and their union promised pre-season were meaningless.

One of the things players tell me that’s changed their thinking from the summer is the ballistic pace of the infections. One moment the virus isn’t there, the next it’s calling plays in the huddle. As a virus spreads through a locker room there’s a sense of helplessness. Players now think of football during the pandemic era not as a calculated risk, but Russian roulette.

All of the outbreaks have left a player base more scared than ever before. That’s the word I’m hearing the most: scared.

This is awful. Yes, they make a lot of money to play a game, and yes, they all had the ability to opt out before the season started (as 67 players chose to do). But they also should have an expectation that their employer is doing everything within reason to keep them safe and the ability to air their grievances if they perceive that their employer is failing in that mission. The fact that players believe that the NFL is failing on both counts is galling.

Employers, you have one primary obligation to your employees during this pandemic — keep them safe. If your employees are terrified to come to work, you are failing, period. It’s time to look inward. Are you doing your part?

Are you mandating masks?
Do you require a minimum of six feet of physical distance at all times?
Are you promoting hand washing and other good personal hygiene habits?
Are you regularly cleaning and sanitizing work and common areas?
Have you eliminated gatherings of employees?
Are you mandating self-screening for COVID-19 symptoms and sending home anyone with symptoms until cleared by a doctor?
Are you enforcing the CDC’s isolation and quarantine rules?
Do you have an open door through which employees can walk, without retaliation or fear of retaliation, if they feel you are not meeting these obligations or their coworkers aren’t following the rules?

Unless you can answer yes to each of these questions, it’s time to take a long, hard look at your pandemic protocols and decide what you should be doing differently. Your employees, their families and friends, and the general public are counting on you.

October 7, 2020June 29, 2023

COVID-19 contact tracing goes mobile to keep BNBuilders employees on the job

Mobile technology continues to help remodel the construction industry.

From drones snapping aerial photos to safety improvements to employee clock ins, construction sites have become far more efficient in their day-to-day operations in part because of mobile technology.

Few construction executives, however, could have predicted that mobile technology would play such an important role as COVID-19 disrupted job sites across the nation. Employee safety was the primary concern for construction company BNBuilders. And Shawn Namdar, solutions engineer for the Seattle-based company, was deeply involved in creating a novel form of mobile technology that allowed his employer to keep people safe on the job.

Also read: Time and attendance management implementation is about more than just punching a clock

“When the initial lockdown went into effect in March, a small subset of our jobs and workers were categorized as essential, so we needed to determine a set of procedures for keeping them open and active while maintaining social distance and the recommended health checks,” Namdar said.

Contact tracing mobile solution

Contact tracing presented a particularly difficult prospect to monitor, Namdar added. BNBuilders executives realized they needed a process to document people on location. With 850 total employees — 485 of whom are hourly and 730 assigned to job sites stretching from Seattle to the Bay area, Los Angeles and San Diego — they needed to track who came in contact with whom and whether anyone had been exposed to someone with symptoms.

Senior leadership sent everyone home and met for back-to-back working sessions to come up with a solution “fast,” Namdar said.

Also read: Automate how your staff clocks in and out

The meetings helped determine and establish a safe standard of job-site processes and operations that are compliant with government regulations, he added.

Separate solution from clocking in

“It was clear that we needed a sign-in process for all individuals on a job site,” Namdar recalled. The company had transitioned to digital time cards about six years ago, so this was a completely separate challenge, he added.

“Our IT director was in the meeting and interjected that a technology-based solution would allow us to maintain social distancing and prevent the spread of germs through shared pens and a sign-in sheet. That’s where I came in,” he said.

In one day, Namdar pulled together an on-site mobile check-in form developed using process automation software Nintex and presented a demo to his HR director and executive superintendent.

mobile technology — Shawn Namdar, solutions engineer for BNBuilders.

“The next day, the executive team approved the process and we were off to the races on the production side,” he said.

Also read: Building a safety policy was vital to Shawmut Design and Construction’s health.

When workers arrive at a job, there is a specific QR code and once scanned, the form populates with the specific information for a particular job site. Namdar also created a database for workers, and by just typing in their phone number, their information is pulled so multiple pieces of information don’t have to be re-entered each day.

“In just a few days, we went from zero entries to thousands,” he said. “In the six months since implementing this mobile check-in process, we have seen 144,000 form submissions.”

Complying with government guidelines

Initially HR played a large role in ensuring that the processes were compliant with government regulations and Centers for Disease Control and Prevention guidelines, he said.

“They paid close attention to the types and phrasing of the questions we asked,” Namdar said. “HR had a big hand in the vetting and rollout process to make sure it was a solution that was easy to use by all.”

As a general contractor, BNBuilders executives are responsible for the safety of everyone on the job site. Safety is the absolute top priority on their job sites and the contact tracing process is one key reason they can continue operating, he said.

BNBuilders’ offices are operating at minimal capacity and serving as a command center for safety and critical departments such as IT and accounting, he said.

Case study: Hoffer Plastics’ ‘family first’ philosophy puts people over profits.

“We’ve seen a lot of success with our office workers working from home,” Namdar said. We didn’t experience the initial productivity slump that was common within the industry because our organization had prioritized digital transformation before the pandemic.”

Adopting the mobile check in

Pivoting so quickly to the on-site mobile check-in process happened quickly since they had previous success with Nintex digital forms and workflows, he said. “Without it we would have been contact tracing with pen and paper and manually inputting that information at the end of each day,” he said. “I could create a custom web app in only a day, which could have taken three to four weeks if I was starting from zero.

“Technology speeds everything up and if organizations aren’t leveraging it, they are limiting themselves.”

Use a mobile solution to build and send your employee schedules in seconds. Workforce.com’s leading scheduling app allows you to optimize staffing levels and manage shifts with ease.

October 5, 2020

Your employees should never learn about positive COVID-19 test from anyone but you

Ninety percent of the [White House] complex most certainly learned about it in the news, as has been the case ever since. There are reports that COVID is spreading like wildfire through the White House. There are hundreds and hundreds of people who work on-complex, some who have families with high-risk family members. Since this whole thing started, not one email has gone out to tell employees what to do or what’s going on.

– Anonymous White House Senior Official

If your employees are learning about a positive COVID-19 diagnosis from anyone other than from an official communication from you as their employer, you have failed in your duty as their employer.

They should not learn from other employees. They should not learn from social media. They should not learn from the professional media. Period. The should only learn from you.

What should this communication look like? Let me suggest the following.

Dear Employees:

It saddens us to inform you that one of your co-workers has tested positive for COVID-19. The law prevents us from telling you the identity of that co-worker, but we want to assure you that we will continue to support this employee as your co-worker heals from this virus, and we will welcome them back to join you at work once it is safe to do so.

We are doing everything within our ability and resources to keep you as safe and healthy as possible at work. Still, with many cases of COVID-19 transmitted before anyone knows they have been exposed, and with you only being at work for a fraction of you day, we cannot 100 percent guarantee the virus won’t enter our workplace.

We continue to require that you self-assess daily for your own potential COVID-19 symptoms (fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea). If you have any of these symptoms, please let us know, and do not return to work until you are fever-free for at least 24 hours, your other symptoms have improved for at least 24 hours, and at least 10 days have passed since your first symptoms.

Anyone who has been in “close contact” with our ill employee has been separately and privately notified, and will be required to quarantine for at least 14 days from their last close contact.

We are also continuing to take the following steps to help ensure, as best as possible, your health and safety here at work:

Employees are required to wear masks or other facial coverings at all times while at work, unless you granted a specific exception (such as for safety, a medical reason, or because you are working alone in a closed office).

Employees are required to maintain six feet of physical distance from others at all times.

Employees must diligently wash their hands and otherwise use hand sanitizer (which we are providing in intervals around the workplace).

Employees must self-assess their own health before reporting to work, and no employee is permitted to come to work if they have any of the known symptoms of COVID-19.

Lunch room and other common areas are closed until further notice.

Each employee is responsible for cleaning their own work station at the end of each shift.

We are deep cleaning the entire workplace on a weekly basis.

Additionally, because of the unfortunate positive test, we had the facility deep cleaned and sanitized prior to anyone being allowed to reenter after we learned of the positive test.

Our commitment to your health and safety is our top priority. If you have any questions or concerns, please contact ______________. Our door is always open.

September 16, 2020June 29, 2023

305 Fitness works out pandemic woes while pumping up employee health

New York-based 305 Fitness bills itself as “a dance cardio workout with a live DJ. It’s fun, wild, and hard AF.”

As COVID-19 took hold earlier this year, leaders of 305 Fitness faced a workout of their own that was hard AF — and gravely serious. With indoor dance studios featuring black lights, lots of neon and Miami club scene-inspired music, 305 Fitness was forced to close its brick-and-mortar locations in New York, Washington, D.C., and Boston, as well as pop-up studios in Chicago, San Francisco and Los Angeles. Revenues immediately plummeted by 90 percent, said 305 Fitness Chief Operating Officer Sam Karshenboym.

There were difficult conversations with landlords regarding rent abatement in the short term. They also made as many cuts as possible to keep the business afloat, Karshenboym said.

“The bulk of the cuts came down to really, really difficult decisions we had to make in HR and staffing,” he said. “We reduced our full-time team from 28 to 10. And we had to furlough all of our 250 part-time employees across six cities. All remaining full-timers on the team took a very significant pay cut.”

Health care for fitness staff

Stories of such drastic cuts sadly are all too frequent in a pandemic-ravaged business world. Like other fitness centers and health clubs nationwide, remaining open to the public as the pandemic set in was not an option. But in a business climate where every dollar counts, 305 Fitness executives opted to retain its health coverage for remaining employees.

Also read: View your schedule at a glance and make changes as needed.

“We wanted to offer access to health care,” Karshenboym said. “It’s one way that we can support our team in a way that made it easy for them and also works for us financially.”

305 Fitness retained its partnership with concierge health provider Eden Health. Concierge health — a subscription-based, membership medicine business model — is one health care alternative that’s become more attractive for smaller companies wanting to provide employees with 24-hour digital care, same-day in-person primary care, and behavioral health services.

The fitness company initially contracted three years ago with Eden Health, which in August announced an infusion of $25 million in Series B funding, bringing its total to $39 million in venture capital raised. Eden Health is known for its direct-to-employer health care delivery model, “bringing in-person and virtual health care together to deliver an exceptional patient experience to the employees of mid-market companies,” according to an August press statement announcing the funding.

Also read: Decentralized scheduling in nursing helps care for health care professionals

“We received a lot of feedback from our team about how grateful they were that they got to use Eden Health during quarantine,” Karshenboym said. The 305 Fitness staff is primarily in their 20s and 30s, he added, and depending on the role, they are paid hourly or per class.

“It’s great during the pandemic for obvious reasons. It’s virtual care in a time when all you can do are virtual things. I worked closely with our director of HR to unveil it some time ago, and it’s been a really great experience.”

Protecting employee safety

Karshenboym said some staff members have used the pop-up clinics, and in October they will provide flu shots to 305 Fitness staff at an Eden Health clinic.

305 Fitness, health — 305 Fitness COO Sam Karshenboym.

“While we weren’t able to offer health insurance for our part-timers, we were excited to offer Eden Health as a great health-related perk,” he said.

As fitness studios nationwide were shut down in March, 305 Fitness faced many unknowns at the time, primarily around asymptomatic carriers potentially spreading COVID-19. There also was the daunting task of transitioning to a virtual working world with a pared down staff.

“The bulk of what we’re doing is still virtual,” he said. “What is in person is our outdoor classes, where we are requiring 6 feet social distancing before and after class; 15 feet during class; and masks before and after class.”

Transparency and supporting the team

To help supplement its revenues 305 Fitness offers digital certification for instructors living outside its studio markets to teach 305 techniques locally. They have certified over 300 people since March who are teaching either virtually or outdoors in their communities, Karshenboym said.

“It’s been a challenging year for all of us, at 305 and outside of 305,” he said. “I know we’re not unique in that way. It’s really just about how we as a company support our team members and our community as best as we can. The free daily workouts offered on YouTube have been a primary way we’ve been able to stay connected to our community on a daily basis. We really try to have them be fun and carefree and high energy and silly and a sort of momentary outlet to de-stress and disconnect from reality.”

Case study: With safety a top priority, Easy Ice slipping past COVID-19 challenges

Despite the cutbacks Karshenboym said they aren’t hiding anything from their staff. Transparency has been key to engaging their employees, he said.

The fitness company hosts free daily morning meditations for employees and its client base, as well as free workshops around self-care, resilience, confidence, and staying productive through Eden Health. Earlier this summer, 305 Fitness offered over $40,000 in creative grants to furloughed staff to support them in their creative pursuits and projects, he said.

“We’ve been offering as much transparency as we can as a leadership team through town halls, regular emails, check-ins, whatever we can do to offer the team more information into what we’re doing, why we’re doing it, how we plan to get through the pandemic and survive this,” he said. “There’s so much unknown in the world, and if we can make things known, at least within the world of 305, that makes it a little bit easier for our team to navigate this time.”

See wage costs in real-time and adjust staffing levels and assignments to drive profitability with Workforce.com’s Live Wage Tracker.

August 12, 2020August 12, 2020

Elevator anxiety may be a rising concern among workers returning to the office

Has COVID-19 caused you to have elevator anxiety, as in a fear of being inside of a 7′ x 5′ box with other people? According to a not-quite scientific Twitter poll with over 4,000 responses, more than six in 10 workers will not use an elevator to get to their office.

These results beg the question, are elevators safe despite our apparent (and in my mind perceived justified) reluctance to use them

Believe it or not, the answer is that despite their small size and cramped quarters, given what we currently know about COVID-19 and its transmission, elevators should be safe in most instances.

According to Axios, most elevators are well ventilated, and we’re not inside of them long enough to worry about viral exposure.

Still, if you want employees to feel safe and comfortable riding in an elevator to travel to and from work, you should (or your landlord should) implement some basic coronavirus protocols:

Limit capacity based on the size of the elevator car.
Mark designated and distanced standing spaces on the floor.
Require masks or facial coverings inside the elevator car.
Encourage standing with one’s face to the walls and not the door (or the other passengers).
Discourage speaking.
Install hand sanitizer dispensers outside and inside elevator cars, make sure they stay filled, and encourage their use before pressing buttons.
Stagger shift, break, and lunch times to avoid long elevator queues or crowded cars.

My current office (i.e., home) lacks an elevator. But, if I had to go back to my office office, I’m “Team Stairs” all the way until the pandemic ends.

August 11, 2020June 29, 2023

States should follow Illinois’ lead in making it a felony to assault an employee over a mask rule

essential workers; workers' compensation, mask

Elmo, Big Bird, Cookie Monster … and assault?

Sesame Place is the latest employer to have an employee assaulted for trying to enforce a mask rule. It joins more likely suspects such as Target, WalMart (which has said that for the protection of its employees it will not require them to enforce mask rules), and McDonald’s (of which 44% of its employees report being physically of verbally assaulted by a non-mask-wearing customer).

Illinois is now the first state to enact a law targeted at this abhorrent behavior.

The law amends the definition of “aggravated battery” to specifically include an offense targeted at an employee who is “performing his or her duties, including, but not limited to, relaying directions for healthcare or safety from his or her supervisor or employer or relaying health or safety guidelines, recommendations, regulations, or rules from a federal, State, or local public health agency.” In layman’s terms, a customer who attacks an employee because that employee is trying to enforce a COVID-19 mask or other safety rule faces two to five years in prison.

According to a statement put out by the office of Illinois Governor J.B. Pritzker, “This provision sends the message that it’s vitally important for workers to be both respected and protected while serving on the front lines.”

Other states should follow Illinois’ lead and enact similar legislation. Employees need protection from these dangerous reactions to basic health and safety rules. I don’t believe your employees should be your front-line enforcers or mask and other safety rules. As I wrote three months ago, employers shouldn’t “leave it up to untrained employees to try to enforce these rules and potentially deal with escalating hostilities and violence.” Instead, employers should “deploy trained personnel (ideally security, but at least someone at management level) to enforce a mandatory mask rule in your business, and also train all other employees not to engage and instead to summon a designated responder.”

Still, even in the best of circumstances an employee may be put in harm’s way by an irrationally dangerous customer. No employee should face the risk of bodily injury just for telling someone to wear a mask. Laws like that enacted by Illinois send the message that this special brand of misbehavior should not and will not be tolerated.