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Category: Compliance

Posted on December 10, 2018June 29, 2023

A Quick Review on Rules for Docking Pay for Exempt Employees

Jon Hyman The Practical Employer

“Can I dock part of an employee’s paycheck?”

It’s one of the questions I get most often from clients.

So, let’s take a quick run through the rules of docking employee’s pay for exempt employees.

Generally speaking, it violates the Fair Labor Standards Act to dock (that is, take a deduction from) the salary of an exempt employee. Under the FLSA, an exempt employee earns their entire salary for a work week as soon as that employee works even one minute during that week.

The logic is simple. Once you start deducting from an exempt employee’s salary for minutes or hours not worked, you are not treating that employee as salaried, but as hourly. And, hourly employees are not exempt. Therefore, if you don’t pay an exempt employee their entire salary for every work week in which any work is performed, then you are treating them as hourly and they are not exempt.

There are, however, seven limited exceptions permitting deductions from an exempt employee’s weekly salary:

    1. When the exempt employee is absent from work for one or more full days for personal reasons, other than sickness or disability.
    2. For absences of one or more full days occasioned by sickness or disability (including work-related accidents) if the deduction is made in accordance with a bona fide plan, policy or practice of providing compensation for loss of salary occasioned by such sickness or disability.
    3. While an employer cannot make deductions from pay for absences of an exempt employee for jury duty, attendance as a witness, or temporary military leave, an employer can offset any amounts received by an employee as jury fees, witness fees, or military pay for a particular week against the salary due for that particular week.
    4. For penalties imposed in good faith for infractions of major safety rules.
    5. For unpaid disciplinary suspensions of one or more full days imposed in good faith for infractions of workplace conduct rules imposed pursuant to a written policy applicable to all employees.
    6. For any time not actually worked during the first or last week of employment.
    7. For any time taken as unpaid FMLA leave.

It is critical for employers to understand these rules. A mistaken deduction could prove costly. Generally speaking, if an employer makes an improper deduction from an exempt employee’s salary, the exemption will be lost during the time period during which the improper deduction was made. Critically, the lost exemption does not only apply to the affected employees, but also to all employees in the same job classification working for the same managers responsible for the actual deduction.

Before you consider deductions from an exempt employee’s salary, consult with your employment counsel to make sure you have these rules covered and the deduction is proper.

Posted on March 12, 2018June 29, 2023

Department of Labor Trying to Get Employees PAID for Inadvertent FLSA Violations

Jon Hyman The Practical Employer

For almost as long as I’ve been writing this blog, I’ve been preaching the proactive benefits of wage and hour audits for employers (e.g., here and here).

It appears that the Department of Labor agrees.

Last week, it announced a nationwide pilot program—the Payroll Audit Independent Determination (PAID) program—which will permit employers to self-report FLSA violations to the Department of Labor without risk of litigation or enforcement proceedings. It enables employers to resolve inadvertent minimum wage and overtime violations without litigation.

As explained by Bryan Jarrett, Acting Administrator for the DOL’s Wage and Hour Division:

At times, employers may be the first to uncover violations of overtime or minimum wage laws. Many employers prefer to correct their mistakes and voluntarily pay their employees the wages they are owed. Our current laws, however, preclude employers from simply paying the wages due to conclusively settle overtime or minimum wage violations. Fearing full-scale federal investigations or costly litigation, employers may choose to not address the violations at all — resulting in losses to employees, employers, and taxpayers.

Some of PAID’s key features:
  • It’s open to any FLSA-covered employer to redress any FLSA overtime or minimum wage violations.
  • It’s only available for claims that are not yet subject to investigation or litigation.
  • It requires that employers review WHD’s compliance assistance materials, carefully audit their pay practices, and agree to correct the at-issue pay practices moving forward.
  • It permits the resolution of violations without liquidated damages or civil monetary penalties.
  • It fosters cooperation between employers, employees, and the DOL for employers to find and correct pay errors and ensure employees are paid what they are owed as quickly as possible.
  • It fosters voluntary settlements of FLSA claims without employees incurring legal expenses or attorneys’ fees.

Critics refer to this program as a “get out of jail free” card for wage-and-hour scofflaws. That argument only holds water, however, if you assume that most employers are intentionally violating the FLSA—an argument with which longtime readers know I absolutely disagree. Plus, if you’re an employer intentionally stealing wages from your employees, are you really going to blow the whistle on yourself to the DOL? Or is it more likely that you will keep right on stealing until someone catches you?

Yet, if you know that you’ve violated the FLSA in how you’ve paid your employees minimum wage or overtime, it’s best to self correct by making employees whole for the wages they lost. You are always free to do this on your own, though, without involving the DOL.

I worry that participating in this program may fast-track an employer onto some super secret DOL list for future FLSA audits. As the DOL itself flags, “By allowing employers to participate in the PAID program, WHD does not waive its right to conduct any future investigations of the employer.”

Unless and until the DOL confirms that it will not use violations resolved under this program against employers in future audits to find repeat violations and willfulness, I have some concerns about employers using this program.
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.
Posted on March 1, 2018June 29, 2023

Save Money on OT Payments With the Fluctuating Workweek

Jon Hyman The Practical Employer

In my never-ending quest to show you how many different ways you can screw up paying your employees under the federal wage and hour laws, today I am going to talk about how to properly calculate overtime payments for salaried, nonexempt employees.

An employer has two choices in how to pay overtime to a salaried nonexempt employee: by a fixed work week or by a fluctuating work week.

For reasons that will be illustrated below, the latter is a much more cost-effective option, and is your best way to save money overtime payments for this class of employees.

Spoiler alert: there is some math involved.

By a Fixed Work Week

    1. If you pay an employee a weekly salary, you must calculate the regular hourly rate of pay by dividing the weekly salary by the number of hours worked in that particular week.
    2. For example, if you hire an employee at a weekly salary of $525, which is intended to compensate for a regular 40 hour work week, the employee’s regular rate of pay will be $13.13 per hour ($525 /40). If that employee works overtime (let’s say, 45 hours that week), you will have to pay that employee $19.70 for each overtime hour worked ($13.13 *1.5). Thus, in a 45-hour week, the employee would be paid $623.50—the $525 salary + $98.50 in overtime ($19.70 * 5).

On a Fluctuating Work Week

    1. Oftentimes the number of hours a salaried employee works will vary from week to week, depending on the given needs of the job. One might work 40 hours one week, 45 the next, and 38 the week after that. An employer and employee can agree that a salary will cover all straight time pay for all hours worked in a given week, no matter how few or how many. Payment for overtime hours at one-half such rate satisfies the overtime pay requirement because such hours have already been compensated at the straight time regular rate as part of the salary. And, that overtime premium will vary from week to week depending on the number of hours worked.
    2. To use this method of overtime calculation, there has to be a clear mutual understanding of between the employer and employee that the fixed salary is compensation (apart from overtime premiums) for the hours worked each work week, whatever the number.
    3. This “fluctuating workweek” method of overtime payment may not be used unless the salary is sufficiently large to ensure that there will be no work weeks in which the employee’s average hourly earnings from the salary fall below the minimum wage.
    4. For example, taking our $525 salary from above, in a 45-hour work week, the hourly rate would be $11.66 ($525 / 45). But, for the extra 5 hours the employee would only be owed an additional $29.15 ($5.83 * 5), for a total weekly compensation of $554.15. The fluctuating work week saves this employer $69.35 in wages for the week. Thus, it is easy to see why the fluctuating work week is the preferred method for calculating overtime premiums for salaried non-exempt employees.
Just this week, in Hall v. Plastipak Holdings, the 6th Circuit Court of Appeals affirmed the validity of the fluctuating work week as an overtime payment method for salaried non-exempt employees, provided that:
  1. the employee clearly understands that the straight-salary covers whatever hours he or she is required to work;
  2. the straight-salary is paid irrespective of whether the workweek is one in which a full schedule of hours are worked;
  3. the straight-salary is sufficient to provide a pay-rate not less than the applicable minimum wage rate for every hour worked in those workweeks in which the number of hours worked is greatest; and
  4. in addition to straight-salary, the employee is paid for all hours in excess of the statutory maximum at a rate not less than one-half the regular rate of pay.
What do we take away from this wage-and-hour lesson? If you have non-exempt salaried employees whose work hours fluctuate from week-to-week, give strong consideration to implementing a fluctuating work week, via a written agreement that explains, in plain English, the arrangement.
Otherwise, you might end up paying three times more overtime than you otherwise could legally pay.
And who wants that?
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.
Posted on February 15, 2018June 29, 2023

Can You Pay Your Employees in Bitcoin?

Jon Hyman The Practical Employer

“What is bitcoin? I don’t understand how fake money works.”

These were the words of my 9-year-old last week.

Let me try to help him, and you, out.

Bitcoin is not fake money. It’s digital, or virtual, currency, created in 2009 by an unknown person using the alias Satoshi Nakamoto. It’s used for online transactions — some legitimate (Microsoft, Overstock), and some not legitimate (ransomware, dark web purchases).

It’s also traded online, which has made it very, very valuable. In fact, bitcoins do not have a set value. Their value is based solely on global exchanges and depends on how it’s bought and sold online.

As of mid-February, one bitcoin was trading online for $9,575.

Because of the skyrocketing value of bitcoin, the more forward thinking of employers may want to pay employees in bitcoins instead of dollars. Moreover, your employees may want to accept payment of their wages in these valuable bitcoins.

Tread very carefully, however.

The IRS treats bitcoin and other virtual or cryptocurrencies as property, not as currency.

And, the Fair Labor Standards Act requires that employers pay employees in “cash or negotiable instruments payable at par.”

Because the IRS treats bitcoin as property, it’s very likely that the DOL will not consider it “cash” or a “negotiable instrument” (i.e., a paycheck) for purposes of wage payments.

Thus, if you are not properly paying your employees under the FLSA, you have failed to pay them a minimum wage (a big FLSA no-no), no matter how valuable the bitcoins you’re providing may be.

Let me offer one more wage/hour bitcoin thought. If you and your employees are really into the idea of payment via cryptocurrency, consider offering it as a bonus payments. But, again, tread carefully. Bonuses can be considered part of an employee’s regular rate of pay for purposes of overtime calculations (even if made in kind).

Unless the payment —

  1. is made as a discretionary gift; and
  2. is not correlated to hours worked, production achieved, or efficiency attained
its value will count as part of an employee’s regular rate, and must therefore be factored into non-exempt employees’ overtime calculations.
I applaud any employer that looks to get creative with how it compensates its employees or rewards performance. In this case, however, a little bit of discretion will go a long way toward wage-hour compliance and avoiding an expensive FLSA mistake.
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.
Posted on January 23, 2018June 29, 2023

Walmart (Yes, Walmart) Has Now Done More for Worker Rights Than the U.S. Government

Jon Hyman The Practical Employer

Earlier this month, Walmart announced sweeping additions to how it compensates its employees.

  • Effective 2/17/18, it will raise the minimum starting wage for all hourly U.S. employees to $11.
  • It is offering a one-time, $1,000 bonus to all full- and part-time U.S. employees.
  • It is expanding paid maternity leave for all full-time employees to 10 weeks, and paid parental leave to six weeks.
  • It is providing $5,000 (per child) in adoption assistance for all full-time employees.
These benefits, however, are not free. On the same day, Walmart also announced the closure of 63 Sam’s Club stores (you gotta pay for these somehow, right?).
Harsh dose of reality aside, Walmart has officially moved the needle on both minimum wage and paid family leave. And other employers are going to have to react.
To compete in the job market against Walmart, other companies will have to begin voluntarily offering a higher minimum wage and paid family leave. Thus, over time, they will spread to most employers nationwide.
Bravo, Walmart. You have now done more for worker rights than our federal government.
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.
Posted on November 15, 2017June 29, 2023

Despite Pay Hike, CHROs Still Trail Fellow C-Suite Execs’ Salaries

pay for performance, payroll, compensation

First the good news. Median pay for chief human resources officers at publicly traded companies in the United States rose in 2016 for all but top executives at the very largest companies, a possible reflection of HR’s more strategic standing of late, according to a new report.

Now the bad news: pay for CHROs remains far below total compensation for chief executives and other C-level executives, according to an HR executive pay report from Equilar released earlier this month and other data from the business analytics firm.

And a note to private company CHROs: Even though your pay rose last year as well, your counterparts at public companies continue to make over 10 times more than what you do, according to a separate September report from Chief Executive Group.

In 2016, median compensation rose between 5.7 percent and 9.2 percent for CHROs at public companies with up to $15 billion in annual revenue such as Newell Brands Inc., CBS Corp. and Monsanto Co., but fell 2.6 percent for CHROs at companies with revenue over $15 billion such as HP Inc., Walt Disney Co. and McKesson Corp., according to the report. It’s based on compensation data for 869 HR executives and 214 large U.S. based or publicly listed companies from Securities and Exchange Commission filings and other information.

Median CHRO pay at top U.S. public companies hit $1.7 million in 2016 compared to $1.6 million in 2015. Last year, CHROs at health care companies registered the highest compensation, at $2.2 million, and CHROs at utilities the lowest, at $1.4 million, according to the report.

“Organizations are starting to view their CHROs from a far more strategic perspective and see their senior HR leaders capable of taking on broader roles,” an executive from global search firm Allegis Partners stated in the report.

Those roles include taking over “adjacent” responsibilities such as communications, public relations, facilities and real estate, the Allegis official said in the report.

In 2016, Fiona Laird, executive vice president and chief HR and communications officer at Newell Brands Inc., was the country’s most highly compensated CHRO, with total pay of $7.9 million, including a base salary of $410,764 and close to $6.2 million in stock awards, according to separate Equilar data. Coming in a close second was Tracy Keogh, CHRO at Hewlett-Packard, with total compensation of close to $7 million, including $600,000 in salary and $5.7 million in stock awards and options.

Performance Pay Tops Salary at Biggest Companies

As is the case with the top two CHROs, the bigger the company, the more likely it is that the largest chunk of an HR executive’s compensation is paid as a performance incentive.

In 2016, performance-based awards accounted for 10.6 percent of total compensation for CHROs at companies with under $1 billion in revenue but 29 percent at companies with more than $15 billion. For all HR executives, metrics for performance-based awards were most often tied to shareholder return, earnings and return on capital. In addition to salary and performance pay, total compensation includes cash bonuses, stock and options.

Though CHROs’ median compensation increased, it didn’t keep pace with pay increases for CEOs. In 2016, the CEO-to-HR executive pay ratio at companies with revenue of $1 billion or more increased to 5 to 1 or more. The same ratio was 3.7 to 1 at companies with revenue under $1 billion.

Pay for public company CHROs remained lower than pay for other C-suite executives. CHROs’ median pay of $1.7 million fell below median pay of $11 million for CEOs, $3.9 million for chief financial officers and $2.6 million for general counsels, according to Equilar.

Even so, CHRO pay at top U.S. public companies far outweighs pay for top people management executives at the country’s private businesses. In 2016, total median compensation for private company CHROs was $142,000, a 16.4 percent increase from 2015, according to Chief Executive Group’s private company compensation report, published in September.

Despite the increase, private company CHROs have one thing in common with their public company counterparts. They make less than any other C-suite executive, and in some cases, substantially less.

Last year, private company CEOs’ median total compensation was $361,558, more than twice what CHROs made in the same period, according to Chief Executive Group. Last year, median pay at private companies was $234,000 for chief operating officers, $212,000 for chief financial officers, $202,000 for chief marketing officers and $172,000 for chief information officers.

Michelle V. Rafter is a Workforce contributing editor. Comment below or email editors@workforce.com.

Posted on September 28, 2017August 15, 2018

Talent10x: Does Meritocracy Work?

This week’s episode of Talent Economy podcast Talent10x features Workforce‘s Rick Bell, Frank Kalman and Lauren Dixon, who discuss Lauren’s most recent story analyzing the state of meritocracy at work, the latest developments in CEO and business political and cultural activism, and news that Equifax fired its CEO.

https://soundcloud.com/user-745793386/talent10x

Listen here or subscribe to Talent10x on iTunes, Stitcher, Google Play or Tunein.

This podcast originally appeared on Workforce‘s sister publication, Talent Economy.

Posted on September 5, 2017June 29, 2023

Is the Labor Department’s White-Collar Salary Test DOA?

Jon Hyman The Practical Employer

Late last week, a federal judge in Texas struck down the Department of Labor’s attempt to raise the salary test for the Fair Labor Standards Act’s white-collar exemptions from $455 per week to $913 per week.

The court held that because the statute defines the administrative, executive, and professional exemptions based on their duties, any salary test that renders the duties irrelevant to the analysis is invalid. Thus, because the Obama-era $913 salary test could overshadow the exemption’s duties in the execution of the exemptions, the new salary level is invalid.

I found footnotes 5 and 6 to be very interesting, but I’m not sure the position they advance are intellectually consistent with the bulk of the opinion.

Compare:

This opinion is not making any assessments regarding the general lawfulness of the salary-level test or the Department’s authority to implement such a test. Instead, the Court is evaluating only the salary-level test as amended by the Department’s Final Rule. … During questioning at the preliminary injunction hearing, the Court suggested it would be permissible if the Department adjusted the 2004 salary level for inflation. [fns. 5 and 6]

-vs-

The Final Rule more than doubles the previous minimum salary level. By raising the salary level in this manner, the Department effectively eliminates a consideration of whether an employee performs “bona fide executive, administrative, or professional capacity” duties. … Nothing in Section 213(a)(1) allows the Department to make salary rather than an employee’s duties determinative of whether a “bona fide executive, administrative, or professional capacity” employee should be exempt from overtime pay. [opinion]

The only way to read the opinion is that any salary test exceeds the DOL’s authority to implement the EAP exemptions (footnotes 5 and 6 notwithstanding). Alternatively, if the only salary test that will pass muster is one that is so low that anyone who meets the duties test also must, de facto, meet the minimum salary threshold (the status quo of $455, adjusted for inflation to $592), why have a salary test at all?

Thus, in my opinion, the DOL’s salary test is DOA. Now, let’s wait for the appeal and see what the court of appeals has to say on this issue.
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.
Posted on August 18, 2017October 18, 2024

Time Management Clock Ticks Toward Value and Away From Hourly Pay

time off, PTO, scheduling

Clocking in, signing time sheets and clocking out are normal occurrences in most standard jobs. Working a certain amount of hours and getting paid for them is how work is documented, but the luster of hourly wages and two-week pay periods may not be the shiny gem of the workday that it once was.

Being a time watcher at work is taking on a whole new meaning among millennials.

As technology advances and millennials crave quicker monetary value in their careers, billable time — based on the value of an individual’s work rather than the hours put into it — could be the new normal and propel better time management and productivity at work, experts say. The millennial generation is spearheading this movement to change the way they get paid and give more value to their workday, although it has already been successful in the legal profession, consulting and design agencies.

“Is your employer billable?” is the question Brian Saunders asks when he is completing payroll for his employees, which translates to the productivity of an employee. The CEO of BigTime, a Chicago-based billing and time-tracking software company, he looks at employees as “billable” to maximize their productivity and value in their work. Like a flat rate for a design project or a case review, it’s not about watching the clock but logging specific duties, he said.

“If I am charging you $2,500 for corporate identity work, you don’t need to know how long it took, I just need to do the work,” Saunders said. “The idea of what you are doing on a day-to-day basis and connecting it back to the value has utility beyond just generating an invoice.”

BigTime works with over 2,000 organizations in consulting, legal, engineering, architecture and government contracting that track work based on the time spent on projects and duties, which helps them save money and improve workplace productivity.

A 2016 BigTime study looked at 12 million timesheets and their daily record keeping from clients that use the software to show the implication of the potential revenue companies could have saved by using this method. The study found that the more frequently employees tracked their time, the more money was left behind — $35 billion to be exact.

Saunders said logging time twice a week is what the study found to be most conducive to people’s mind recollection. From a company’s standpoint, looking at what was accomplished on a specific project is more productive than the number of hours. What is equally important is knowing what productivity means to each employee and each firm; knowing how to manage time needs measurement and actual thought.

“At the end of the day, you need time to sit back and reflect [and say], What did I do today?” he said.

While it may not work for every industry, this kind of productivity measurement is working in specific industries that have seen increased employee independence, company success and more deliberate thinking on time management.

These boosts come not only because of better software and a more innovative mindset around billable hours, but how millennials are accessing their funds to motivate their business and personal growth.

Financial wellness is a growing tool used by employers to pass on financially smart time management choices to workers. At McDonald’s, millennial employees are experiencing this first-hand.

Avoiding Bill Collectors

Having immediate access to 50 percent of their daily wages makes them more productive, manage their time more efficiently and not be late for a bill payment, according to Steve Barha, CEO and co-founder of Instant Financial, a tech company that works with McDonald’s to change traditional paydays and help companies give their employees access to money, technically called a pay disbursement program. Instant Financial also works with other restaurants, including Outback Steakhouse and Earl’s Kitchen and Bar.

According to an Instant Financial customer satisfaction survey, 90 percent of surveyed millennials say they would like to work for a company that offers daily pay compared to getting paid every two weeks. Additionally, 32 percent of employees with access to Instant Financial pay have used it to avoid high interest single credit options such as payday loans to balance income and expenses, something Barha said is needed by employees.

“In a world where everything is real time, the only thing that hasn’t changed is how we pay people,” Barha said, calling this the “millennial-style” of instant gratification and information that aligns with other aspects of life today.

But with the technology Instant Financial has created, disrupting the traditional flow of income can be unsettling and controversial because it assumes millennials are smart about their finances, Barha said. He was quick to add that anybody who thinks employees, specifically millennials, are not smart or responsible enough to have daily wage access is incorrect — people are smart and need financial control, he said.

“Employees’ finances are in duress while they sit and wait for their pay to come every two weeks,” he said.

Barha noted that as billing cycles evolve to make for more independence and loan cycles are more frequent, access to money creates more engaged employees, a stronger work culture and less absenteeism among millennial workers.

Keeping Track of Time

A more traditional program that has also improved productivity and engagement among employees was implemented by HR software company Kronos Inc. The employees at Goodwill of Central and Coastal Virginia are two years into the new Kronos initiative headed by John Leopold, director of IT and project manager at Goodwill.

He has seen his store’s new time-management program give employees more mobility to track their hours, clock in, schedule shifts and keep track of their finances. The program has helped eliminate money spent tracking employee time from the HR department, saved money and given the employees more independence, Leopold said. Having all of the services on the Kronos Workforce Ready platform for HCM has provided increased transparency within the organization and empowered the employee, he added.

“That transparency increases the trust factor and they are paid more accurately than they ever were before,” Leopold said.

Leopold said the idea of value and billable time is not currently present at Goodwill, but with many different tasks and better communication among the team, he could see that system being implemented in the future to help employees pick specific tasks and skills with varying pay rates and get paid for their specific work. Through the program, managers can have insight on who is best for the job because everything is logged in the system, which opens that channel for responsibility and goal-setting for the employee.

Whether billable time is the future of payroll, getting value out of your work is important to employees as well as employers. BigTime’s Saunders said working on a project is more fulfilling when you are steeped into its value in the moment, rather than just clocking in and clocking out in terms of physicality.

However, it is too soon to fit it for all companies. He added that what it comes down to is knowing what productivity means and feeling that improvement in your organization based on individual and company measures taken.

Ariel Parrella-Aureli is a Workforce intern. Comment below or email editors@workforce.com.

Posted on August 8, 2017June 29, 2023

Don’t Let Off-the-clock Overtime Claims Become a Game of Rock, Paper, Scissors

Jon Hyman The Practical Employer

Defending claims for off-the-clock work is one of the most difficult tasks employers face under the Fair Labor Standards Act.

An employee (or worse, group of employees) says, “I (we) worked, without compensation, before our shift, after our shift, or during our lunch; pay me (us).” Often, these employees have their own personal, detailed logs supporting their claims. And the employer has bupkis. It then must prove a negative (“You weren’t really working when you say you were”), which places the employer in a difficult and often unwinnable position. It’s a wage-and-hour game of rock-paper-scissors, where paper always beats air.

When we last examined Allen v. City of Chicago — a case in which a class of Chicago police officers claimed their employer owed them unpaid overtime for their time spent reading emails off-duty on their smartphones — an Illinois federal court had dismissed the claims, holding that most of the emails were incidental and non-essential to the officers’ work, and, regardless, the employer lacked specific knowledge of non-compensated off-duty work.

Last week — in what is believed to be the first and only federal appellate court decision on whether an employer owes non-exempt employees overtime for time spent off-duty reading emails on a smartphone — the 7th Circuit affirmed [pdf].

The court started its analysis with the basic principle that “Employers must … pay for all work they know about, even if they did not ask for the work, even if they did not want the work done, and even if they had a rule against doing the work.” From there, however, the court applied the rule first announced by the 6th Circuit in White v. Baptist Memorial Health Care, that an employer is not liable for unpaid, off-the-clock overtime if:

  1. the employer has a policy and process requiring that employees report off-the-clock work;
  2. employee(s) ignore the policy and do not report the off-the-clock work for which they are claiming unpaid overtime; and
  3. the employer does not prevent or discourage its employees from accurately reporting off-the-clock work and unpaid overtime.
Based on this rule, the 7th Circuit concluded that that the district court correctly held that the plaintiff-officers were not entitled to overtime compensation for their off-the-clock emailing.

Plaintiffs … worked time they were not scheduled to work, sometimes with their supervisors’ knowledge. They had a way to report that time, but they did not use it, through no fault of the employer …. Reasonable diligence did not … require the employer to investigate further.

In response, the officers argued constructive knowledge—e.g., the employer could have discovered the uncompensated work by comparing the time slips to email records—notwithstanding the employer’s policy. That argument failed, as the 7th Circuit correctly pointed out that the proper legal standard is should have known, not could have known, and that in the face of policy requiring the reporting of uncompensated off-the-clock overtime, an employer’s access to records does not constitute constructive knowledge.

What is the lesson for employers to take away from Allen, and White before it? Employers must have a reasonable process for employees to report uncompensated work-time, and must not prevent or otherwise discourage employees from using that process. Under the FLSA, it is the employee’s burden to show work during non-working time. A policy that underscores that onus by requiring employees to report times during which they were working “off-the-clock” will place employers in the best position to defend against claims for compensation for unreported, off-the-clock time, and should nullify any personal time logs or other records the employees have to the contrary.

In other words, now is as good a time as any to dust off your employee handbook, open to your “overtime” policy, and, as soon as possible, make sure it contains this language to best insulate your pay practices from dangerous and expensive off-the-claim claims.

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