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Posted on November 16, 2017June 29, 2023

Work Stress and the ADA

Jon Hyman The Practical Employer

I’ve been thinking a lot lately about stress, and the anxiety it can cause.

Stress-induced anxiety can cripple someone. According to the Anxiety and Depressions Association of America:

  • 72 percent of people who have daily stress and anxiety say it interferes with their lives at least moderately.
  • 40 percent experience persistent stress or excessive anxiety in their daily lives.
  • 30 percent with daily stress have taken prescription medication to manage stress, nervousness, emotional problems, or lack of sleep.
  • 28 percent have had an anxiety or panic attack.

What happens, however, when the thing inducing the stress and anxiety is the workplace itself? What are an employer’s obligations under the ADA to accommodate this mental health disorder?

Let’s start with the basics.

Under the ADA, the term “disability” means, among other definitions, that an individual has a physical or mental impairment that substantially limits one or more “major life activities.” One such major life activity that an impairment can substantially limit is one’s ability to work. In this context, however, work means something more than one’s current position or workplace. It means a significant restriction in one’s ability to perform either a class of jobs or a broad range of jobs in various classes as compared to the average person having comparable training, skills, and abilities. It does not mean a substantial limitation in performing the unique aspects of a single specific job.

It is for this reason that almost all courts that have examined this issue have concluded that anxiety or other mental health issues caused by workplace stress are not ADA-covered disabilities that an employer must accommodate.

The most recent appellate pronouncement on this issue is from the 7th Circuit, in Carothers v. County of Cook, in which the plaintiff claimed that anxiety relating to an altercation with an inmate prevented her from working her job in the county juvenile detention center. The court disagreed that her job-related anxiety required the employer to make any accommodation:

Here, Carothers has presented evidence that her anxiety disorder prevents her from interacting with juvenile detainees at the JDC. However, interacting with juvenile detainees is a unique aspect of the single specific job of working as a hearing officer at a juvenile correctional center. There is no evidence that Carothers’ anxiety disorder would prevent her from engaging in any other line of occupation. Since the inability to interact with juvenile detainees does not restrict Carothers from performing either a class of jobs or a broad range of jobs, she has not established that she is disabled within the meaning of the ADA.

That said, suppose that either (a) the employee is restricted from performing a class or broad range of jobs; or (b) you want to offer accommodation to the employee even if not legally required to do so. What are you accommodation options? Let me suggest a few.

  • FMLA (if you are a covered employee and the employee is eligible)
  • Non-FMLA unpaid leave of absence
  • Referral to an employee assistance program to assist with stress management
  • Transfer to a less stressful position (if the employee is qualified and the position is available)
  • Modified work schedule (telecommuting if possible, revised work hours, more frequent breaks)
These are difficult issues without easy solutions, and I feel badly for any employee living with such debilitating stress and anxiety. That said, every employee isn’t always suited for every job and every workplace, and sympathy does not equate to legal obligation to act.
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.
Posted on November 6, 2017June 29, 2023

Parental Status Discrimination Is NOT a Thing. But Should It Be?

Jon Hyman The Practical Employer

I received some great feedback on LinkedIn on last week’s post on New York’s new paid family leave law.

That law grants paid leave for the same general reasons one can take unpaid leave under the FMLA. What it does not do, though, is create a new protected class.

Indeed, discrimination based on one’s status as a parent is, in and of itself, NOT illegal.

Case in point? Spink-Krause v. Medtronic (E.D. Mich. 10/23/17).

In that case, the plaintiff, a medical sales rep and working mom, claimed sex discrimination. The alleged discrimination? Her boss made her job as working parent more difficult by reassigning all of the accounts close to her home to other reps, thus requiring her to travel further from her children.

The court dismissed her sex discrimination claim, because Title VII protects against sex discrimination, not parental discrimination:

If Plaintiff were to allowed to take her sex discrimination claim to trial by showing that she was treated differently than a female who does not have children, then the claim she would present to the jury would be a parental discrimination claim — not a gender discrimination claim.

This is not to say that “parental status” can never be a valid basis for a discrimination claim, but it must equate to sex discrimination. In other words, one can claim parental status discrimination, so long as one can show that the employer treated the parent differently because of the parent’s gender (i.e., the employer treats working moms worse than working dads, or vice versa).

So, here’s my Monday question for y’all. SHOULD parental status discrimination be a thing?

Leave me your comments below, or jump over to LinkedIn and let me know your thoughts there. I’ll curate the best thoughts in a future post.

Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.

Posted on November 2, 2017June 29, 2023

Is New York the Beginning of the End for America’s Terrible Family Leave Laws?

Jon Hyman The Practical Employer

It is freakin’ hard to be a working parent in America. It is even more difficult when both mom and dad work.

It’s not just child care, but also doctors’ appointments, kids’ sick days, summer vacations, winter and spring breaks, Labor Days, Memorial Days, and all the other “Days” (and don’t get me started on “teacher in-service days”).

Beginning Jan. 1, New York is implementing the start of solution for any employees that work in that state.

On that date, New York’s Paid Family Leave law — the nation’s most comprehensive to date — takes effect.

It provides job-protected and employee-funded paid leave (eight weeks in 2018, scaling up to 12 weeks by 2021) to care for a spouse, domestic partner, child, parent, parent-in-law, or grandparent with a serious health condition; to care for a newborn child during the first 12 months after the child’s birth or after the first 12 months after placement of the child for adoption or foster care; and for when a spouse, domestic partner, child, or parent is called to active military duty.

In other words, it takes the FMLA, adds “domestic partners,” and pays for the job-protected time away from work via insurance proceeds funded by mandatory employee payroll deductions.

If your business employs anyone in New York, this law, for obvious reasons, is a really big deal.

Yet, New York’s move on paid family leave should matter to all employers even if you never have and never will employ anyone in that state. This law matters to all because it moves the needle on this issue.

To compete in the job market against those employers that offer paid leave, other companies will have to begin voluntarily offering paid sick leave as a fringe benefit. Thus, over time, paid sick leave will spread to most, if not all, employers nationwide, whether by government fiat or voluntary adoption.

Those of you who’ve been reading for a while know that I’m not a fan of government mandates. Yet, it is embarrassing that America lags so far behind the rest of the world on employee paid time off.

This law illustrates what happens when the private sector delays making necessary changes. Because our nation’s businesses are so out of touch on the issue of paid leave, governments are compelled to step in.

Bottom line? It’s time to get ahead of the curve on the issue of paid sick leave. Given how far we have to catch up, it presents an amazing recruitment and retention opportunity for the American employer.

Or, look at it this way. Now is the time to board the paid sick leave train. It’s leaving the station one way or the other. The only question is who is going to be the conductor — employers or the government.

Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.

Posted on October 31, 2017June 29, 2023

Apple Employee Gaffe Illustrates Risk Posed by YouTube Videos in Protection of Trade Secrets

Jon Hyman The Practical Employer

An Apple employee lost his job this week after his daughter, Brooke Amelia Peterson, posted a YouTube video of her dad’s brand new, unreleased iPhone X.

ReCode has the details:

Peterson posted a five-minute video of a September day in Silicon Valley, which mostly included shopping for makeup and clothing. Harmless, and not unlike other YouTube videos posted by teenagers.

But then, in the video, she visits her father on Apple’s campus in Cupertino for what seems like dinner. As they munch on pizzas in the company’s cafeteria, Peterson’s dad hands her his iPhone X to test. That’s when YouTube viewers got about 45 seconds of footage of Peterson scrolling through various screens on the new design and showing off its camera.

After Peterson’s video went viral (including its republication on a variety of popular Apple blogs), Apple fired her dad. According to The Verge, Apple strictly prohibits filming on its campus, and the at-issue video not only revealed the unreleased iPhone X, but also information on other not-yet-released products.

The video itself may have seemed like an innocent hands-on, but it did include footage of an iPhone X with special employee-only QR codes. A notes app was also shown on the iPhone X in the video, which appeared to include code names of unreleased Apple products.

No company takes its trade secrets more seriously than Apple. This story is an excellent illustration of the steps that companies are compelled to take to keep their trade secrets, well, secret.

One of the key elements courts apply to determine whether a claimed trade secret is worthy of protection is the steps the purported holder takes to maintain its secrecy. While Apple cannot preemptively stop all video recording on its campus, it can terminate employees who violate that policy.

Courts have held that the public posting of a YouTube video of a purported ‘trade secret’ will strip said trade secret of its protection as such. For example, consider Madison Oslin, Inc. v. Interstate Resources, Inc., in which a Maryland federal court concluded that a company forfeited trade secret protections because of a publicly available YouTube video describing the purported ‘secrets.’

Apple really had no choice but to fire Peterson’s dad. An employee violated its policy, which resulted in secret information becoming very, very public.

Brooke Amelia Peterson learned a valuable, in her case, cruel lesson. When a company takes its trade secrets seriously, you best do so too, lest you cause a termination, or, worse, a lawsuit.

Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.

Posted on October 26, 2017June 29, 2023

When Should HR Call Its Lawyer?

I read When is an Employee Issue a Legal Issue (and When Is it HR)?, written by Dan Schwartz on his always excellent Connecticut Employment Law Blog.
Dan posits that there are some instances when a business almost always should get legal involved with an employee issue, such as when it receives a “lawyer letter”, receives service of an agency charge or lawsuit, needs to conduct a privileged investigation, or confronts a complex or novel legal issue.
I’d like to address this same question from a more macro level.
Many companies choose to do it alone, and not involve their legal counsel on employee issues, out of a fear of the expense of engaging counsel.
Yes, lawyers can be expensive. And, yes, I usually do not charge my clients for the five-minute phone call to talk through a quick issue.

Moreover, what these cost-conscious businesses fail to realize is—

  1. They are experts in their businesses, not the laws that govern them.
  2. They don’t always recognize the (fuzzy) line between a business issue and a legal issue.
  3. When the line from business issue to legal issue has been crossed, the longer you wait to involve counsel, the more expensive you make your problem.
I know what you’re thinking. “Jon, you are advocating for your own self-interest and bottom line.”
Wrong. In fact, the opposite is true. My bottom line increase when you ignore the above wisdom. Litigation is a profit center. Compliance is not. Yet, most companies ignore the latter, cross their fingers, and pray that the former does not catch up with them.
I’m not suggesting that every fly needs a sledgehammer, but some flies are baby dragons. Don’t let that dragon grow, especially if you’re not trained to recognize the difference between the fly and the dragon.
HR can handle many problems on their own, but if there is any doubt or gray area at all, I prefer that my clients pick up the phone (if for nothing other than a sanity check).
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.
Posted on October 18, 2017June 29, 2023

No, You do not Need a Workplace Emoji Policy

Jon Hyman The Practical Employer

I read a blog yesterday that asked the following question? “Do you need a workplace emoji policy?”

They say yes, I say an unequivocal no.

They argue that inappropriate emoji use might lead to misunderstandings and harassment liability.

You may want to look into having a custom set of emojis defined for use throughout the company (and leave out the easy to misinterpret emojis, like the winky face, tongue out, kissy face, or racially diverse options). It’s not that some emojis are inappropriate on their own, but the context makes a big difference. Also, if an employee is not fluent in emoji, they might misunderstand what they are saying, or being told/asked, if an emoji is used. Using the wrong emoji could be seen as evidence of a hostile work environment, discrimination, or sexual harassment. As such, if you are going to allow the use of emojis, you may want to have training available to employees on what the emojis mean.

They are also corporate killjoys. (And we wonder why people can’t stand lawyers.)

This might be silliest thing I’ve read in a long time. Most employers already have an emoji policy. It’s called your harassment policy. You do not need a separate policy to forbid your employees from using what is becoming an acceptable form of communication. Heck, even courts are starting to use emoji in opinions.

We can have a healthy debate over the professionalism of emoji use in business communications (like this one). Indeed, according to one recent survey, “nearly half (41%) of workers use emojis in professional communications. And among the senior managers polled, 61% said it’s fine, at least in some situations.” My sense is that your view of this issue will depend on a combination of your age, your comfort with technology, and the age of your kids.

As for me, I use emojis all the time, even at work. Email is notoriously tone deaf. It’s easier for me to drop a ? into an email to convey intent than to tone down my sarcasm.

In other words, ?. Emojis are ?, and its perfectly fine to ❤ them at work. ✌

Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.

Posted on October 16, 2017June 29, 2023

Do You Know What to do When an Employee Dies on the Job?

Jon Hyman The Practical Employer

It’s news an employer never wants to deliver.

“I’m sorry, but your spouse (or partner, child, or other family member) had an accident at work and unfortunately passed away.”

But it happens. In fact, according to OSHA it’s happened 357 times already this year.

Indeed, it happened just yesterday, at Cleveland State University. A piece of sheet metal fell and killed a construction worker.

Do you know what to do if one of your employees dies on the job?

Here are nine steps to follow:
1. Call 911, ASAP. There is never a reason to wait to inform the authorities, period.

2. Immediately thereafter, notify the employee’s emergency contact person, preferably in person. This news should not be delivered over the phone if at all possible. If you must deliver the news via a phone call, arrange for a company representative to meet the family, likely at the hospital.

3. If the death is work-related, contact your nearest OSHA Area Office, or OSHA’s national 24-hour hotline at 1-800-321-OSHA. All fatalities must be reported to OSHA within 8 hours.

4. Notify executives and HR, and other employees with a need to know what happened.

5. Notify your remaining employees of the fact of the fatality, and let them know that details will follow.

6. Follow your internal procedures for contact with the media. If you do not have any such internal procedures, or if you are not comfortable with anyone in your organization facing the media, engage a public relations firm, as soon as possible. You will need someone to say something. “No comment” is not a good statement under these circumstances; it will look like you’re hiding something.

7. Show extreme sensitivity to the family of the deceased. Who do they want to be their contact person? Who will disseminate funeral arrangements and how? What are the family’s wishes regarding flowers, donations, calling, visitations, and other contact? How and when does the family want to handle necessary employment issues (medical benefits, life insurance, workers’ comp, retirement accounts, etc.)?

8. Designate one internal contact person to disseminate information to employees, and for employees to ask any questions. Unless the family directs otherwise, instruct employees not to contact the family.

9. Arrange for grief counseling or other mental-health services for those employees who witnessed the accident, or are otherwise impacted.

Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.

Posted on October 2, 2017June 29, 2023

Just Try to Curb Your Enthusiasm About This Post on the ADA and Attendance

Jon Hyman The Practical Employer

On last night’s season nine premier of HBO’s “Curb Your Enthusiasm,” Larry David was faced with this age old problem.

How does an employer handle an employee who skips work because she’s constipated?

Larry handled it by foisting his problem employee (his personal assistant) onto someone else.

What should you do?

It depends.

First, is constipation an ADA-protected disability?

Likely, the answer is yes.

The ADA defines an “actual disability” as “a physical or mental impairment that substantially limits one or more major life activities.”

Major life activities not only include the handling of day-to-day manual tasks, but also the operation of major bodily functions, including the digestive system and the bowel. As a result, severe constipation likely qualifies.

Assuming that constipation that is severe enough to keep one home from work qualifies as an ADA disability, what does one do with an employee who simply fails to come into work, without notice, because of the disability?

Take a look at your attendance policy. Does it penalize employees who no-call/no-show? A protected disability (or FMLA qualifying event, if you are FMLA-covered) does not justify an employee to ignore your attendance policy, or its requirements. If your policy requires that an employee call out (when feasible), then you can enforce that policy even if the absence is related to a medical condition.

Assuming the employee asks for a few days off to get things moving, you likely have to grant the request as a reasonable accommodation. For the record, I would not recommend Larry’s offered accommodation, a desk chair that doubles as a toilet.

Your homework assignment? Dust off your attendance policy and review its requirements for sick employees missing work. If you do not have call-in/call-out procedures in place, consider adopting them so that you are sufficiently positioned to discipline your AWOL employees.

Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.

Posted on October 2, 2017June 29, 2023

Employer Can’t Compel Employee to Arbitrate Claim

Ritarose Capili was a sales associate at a Finish Line store in California. When she was hired in August 2013, she was required to sign an agreement that required her to arbitrate employment-related disputes with Finish Line.

In mid-2014, after she was diagnosed with diabetes and anxiety that was exacerbated by sleeping issues that occurred during her pregnancy, Capili requested a leave. She was terminated July 8, 2014. Capili sued Finish Line claiming that she was fired because of her pregnancy and because she tried to exercise her legal right to take leave under California’s Fair Employment and Housing Act, and that she wasn’t given a reasonable accommodation for medical conditions related to her pregnancy. When Finish Line moved to compel the case to arbitration, the U.S. District Court for the Northern District of California ruled that the arbitration agreement was both procedurally and substantively unconscionable.

The Ninth Circuit appellate court agreed. The Court held that the agreement was procedurally unconscionable because it was “adhesive” in that it was offered “on essentially a ‘take it or leave it’ basis.” They further held it was substantively unconscionable because its cost sharing provision “imposes substantial nonrecoverable costs on low-level employees just to get in the door, effectively foreclosing vindication of employees’ rights” and because it contained judicial carve-outs that allowed Finish Line, but not Capili, to seek judicial resolution of certain specified claims.

Capili v. The Finish Line Inc., Case No. 15-16657 (9th Cir. July 3, 2017).

Impact: The courts place significant restrictions on the enforceability of arbitration agreements so they do not effectively prohibit the employee from enforcing their rights.

Mark T. Kobata and Marty Denis are partners at the law firm Barlow, Kobata and Denis, which has offices in Beverly Hills, California, and Chicago. Comment below or email editors@workforce.com.

Posted on September 19, 2017June 29, 2023

What It’s Like to Be Sued By Your Employee

Jon Hyman The Practical Employer

When you litigate, you’re losing.

This is an odd statement for a litigator to make. But it’s true.

When you litigate, the only people that “win” are the lawyers. It’s for this reason that I believe that every claim or potential claim should settle. The two key considerations are when and for how much.

Understanding this fundamental truth, the only way to survive as an employer is to draw a reasonable line in the settlement sand and stick to it. If you are dead in the water, then you are better off settling early and not spending hundreds of thousands of dollars paying your lawyers to fight a lost cause. At the other extreme, though, if the employee’s case is meritless (or frivolous, depending on your viewpoint), then why do want to spend a dime towards settlement? Settling those cases will only paint your business as an easy mark, spurring copycat claims by other employees. For this latter category of claims, this only settlement is a voluntary dismissal, or, at most, a nuisance value.

Yet, it many cases, one party, or the other, or both, are not reasonable, or not willing to meet the other’s demand or somewhere in the middle and resolve a claim pre-suit. At that point, you are in the litigation game.

If you’ve never been sued as an employer, congratulations. You are likely just lucky, and not just good at employer-ing. You will be sued, eventually, and when you are, there are certain things you should expect.
Please also read: Take It Easy on the Boss; There’s a World to Save
Here’s eight of them.
1. It will cost, a lot. An employer should expect to spend between $50,000 and $250,000 dollars defending a lawsuit brought by an ex-employee.
2. It will be time consuming. Lawsuits eat a lot of time. You will spend time gathering documents, meeting with your attorney to provide facts and background information, answering discovery requests, attending pretrials and settlement conferences, and making employees available for depositions (including the extensive pre-deposition preparation). In addition to the fees you pay your attorney, there is significant additional cost in the lost productivity hours that goes into litigation.
3. It will last longer than you think it should. Litigation is a marathon, not a sprint, and the finish line is often a moving target. Deadlines are usually far in the future, and often extended through no fault of your own. And, the longer it takes, the more expensive it usually is.
4. Your employees will not be perfect witnesses. No witness is perfect. In fact, most are far from it. All will make mistakes. Some will be small and insignificant (a date here or there), some larger (a key fact forgotten under the scrutiny of a deposition), and some will be devastating (In an age case I once had a CEO admit age discrimination on the witness stand; case closed). You can prepare and over-prepare your witnesses (see numbers 1 and 2 above), but you cannot prepare for how someone will hold up under the pressure of a deposition or trial, and the pressure filled scrutiny and cross examination that come with them.
5. You are not as good of record keeper as you think you are. “I know I took notes during that meeting.” “Where did that email go?” “That document must have been mis-filed; I know it’s here somewhere.” You didn’t. You probably deleted it. If it’s lost or mis-filed, good luck finding it.
6. You may fight more than one battle. Does your business have Employment Practice Liability Insurance? Great, the lawsuit just filed against you may be covered. “May?! What the hell am I paying for?!” Did you put the insurance company on notice as soon as you learned of the claim or potential claim? No? Then it might not be covered. It’s a wage-and-hour or labor claim? Read your policy exclusions, because it might not be covered. You have a high deductible? You might have coverage, but you’ll pay a significant amount out-of-pocket until you meet said deductible. You want to choose your own attorney? Read your policy, because you might be limited in selecting from a panel of pre-selected lawyers you’ve never heard of or met. As a result, you may end up fighting two fights, one against the plaintiff and one against your insurance carrier.
7. Decisions will not all go your way. You will win some motions, and you will lose some motions. Some will matter more than others. You need to understand that if your side was always right, there’d be nothing to litigate. Don’t get mad at me. Don’t get mad at the judge. Litigation is a process, and losing some issues is part of that process.
8. Every case has risk. Every client always asks, “How strong is our case? What are our odds?” Look, I’m not a bookie, I’m an attorney. On your best day, with your strongest case, I only give you a 2 out of three chance of winning. We cannot control the judge or the jury, and they ultimately decide that case, sometimes on issues that have nothing to do with the facts or the law. If you can’t stomach risk, settle.
What pain points did I miss? Let me know in the comments below.
Jon Hyman is a partner at Meyers, Roman, Friedberg & Lewis in Cleveland. Comment below or email editors@workforce.com. Follow Hyman’s blog at Workforce.com/PracticalEmployer.

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