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Posted on September 7, 2007July 10, 2018

The Fight Over QDIA

Two interest groups—life insurers and the mutual fund industry—are squaring off over which qualified default investment alternatives, or QDIAs, companies should be allowed to offer employees under the Department of Labor’s “safe harbor” provisions. Here are excerpts from the dueling comment letters submitted to the department.


From the American Council of Life Insurers:
   
“Instead of creating a true ‘safe harbor’ and identifying factors that plan fiduciaries need to consider in selecting a default investment option, [the DOL’s Employee Benefits Security Administration] chose to endorse three specific types of investment products—lifecycle and target retirement date funds, balanced funds, and individual participant accounts managed by a professional investment manager. These current QDIA options do not include an investment option that is insulated from the volatility of equities, primarily focused on the preservation of principal, or that offers a guaranteed rate of return or guaranteed income during retirement. Guaranteed Products offer these critical participant protections. We believe this is an unacceptable shortcoming of the regulation.“


From the Investment Company Institute:
   
“The range of options outlined in the Department’s safe harbor proposal will achieve the goals of automatic enrollment. Including stable-value funds would be inconsistent with the purpose of measures enacted in the Pension Protection Act of 2006 to facilitate automatic enrollment and enhance the utility of 401(k) plans. Research cited in [the American Council of Life Insurers’] letter in support of using stable-value funds as default investments is incomplete or misleading and ignores important policy considerations.” Click here for the full text of letter.
 


Additional Links:


Department of Labor Fact Sheet: Proposed Regulation Relating To Default Investment Alternatives Under Participant Directed Individual Account Plans

ACLI issue brief on workplace retirement issues
 

Posted on September 6, 2007July 10, 2018

New Rules on Underfunded Pension Plans Call for Corporate Action Now

Given the proposed regulations the U.S. Treasury released last week related to the Pension Protection Act’s restrictions on the benefits provided by underfunded pension plans, companies might want to check immediately on their plan’s level of funding for this year, according to a retirement plan expert at Aon Consulting.


The year-old pension law put new limits on underfunded plans’ ability to pay lump sums, increase benefits or even accrue benefits for participants. And for the first time, the PPA requires companies to get a certification from their actuaries as to their level of funding.


Marge Martin, a vice president with Aon Consulting, said the proposed regulations give companies that are at least 90 percent funded for 2007 an extra six months in 2008 to obtain that certification.


If plans operate on a calendar-year basis, the new regulations give them until April 1 to get the certification, Martin said. “And if you’re at 90 percent [funding], you’re good for another six months, until October 1.”


The 90 percent funding measure is based on a plan’s January 1 numbers, using calculations based on the old pension laws.


Martin noted that September 15 is the last opportunity to make contributions for the 2006 year. Companies that find themselves short of that 90 percent level may want to make an additional 2006 contribution to achieve the 90 percent target, she said.


“It may save you from rushing to get a 2008 certification for April 1,” she said. “It will give you until at least that October 1 date.”


The PPA stipulates that pension plans that are less than 60 percent funded cannot pay lump sums to retiring workers, while those that are more than 60 percent funded but less than 80 percent funded can pay retiring workers a lump sum equal to only half their benefit. Plans that are in bankruptcy cannot pay lump sums unless they are 100 percent funded, a provision that Martin said is of particular concern.


Plans that are less than 60 percent funded must also stop accruing benefits for participants and are not allowed to pay shutdown benefits.


Filed by Susan Kelly of Financial Week, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.

Posted on September 6, 2007July 10, 2018

China’s Contract Law Something for Everyone

China’s new employment contract law is poised to strengthen the workers’ hand, but it deals employers a high card or two as well. And it may help both sides win.


In the run-up to the law, which was passed in June and goes into effect in January, employer groups warned that the statute could hurt China’s economy by overly protecting workers. The final, revised rule could restrict management’s authority, analysts say.


But the law includes some bright spots for employers. Mass layoffs may be easier to do. And high-wage employees—possibly including expatriates—will have severance payments capped, potentially saving firms hundreds of thousands of dollars for a single ousted executive.


What’s more, some analysts argue the new statute might prove beneficial to both employers and employees. Jill Malila, director of client management for the China operations of Mercer Human Resource Consulting, says the law provides some “much-needed clarity” on labor relations in the country.


“While the law limits the flexibility for a company in managing employment affairs, it does more clearly articulate the terms of the employee-and-employer relationship,” Malila says. “This can bring greater consistency in the market.”


Economic upheaval
China’s labor market is young by Western standards. The communist government only began experimenting with capitalism about three decades ago, and its economy has been called a kind of Wild West.


The new employment contract law is part of a broader push by government leaders to balance the country’s breakneck economic growth with the goal of a “socialist harmonious society.” The country’s market reforms have generated great wealth in China and reduced poverty, but they’ve been accompanied by a dramatic widening of inequality and many reports of worker exploitation.


China has experienced tens of thousands of protests in recent years, including many labor-related incidents. Low wages, unpaid back wages, lack of retirement insurance and inadequate layoff compensation have been cited as major causes of labor disputes.


Analysts say most of the labor abuses take place at Chinese-owned firms rather than at foreign-owned operations. In any event, the new law will apply to both sorts of employers.


Unlike the U.S. employment landscape, which is dominated by “at will” relationships between worker and employer, China’s employment system is based on contracts. The new law aims to improve that contract system as well as “to specify the rights and obligations of the parties to employment contracts, to protect the lawful rights and interests of workers and to build and develop harmonious and stable employment relationships,” according to a translation of the statute by international law firm Baker & McKenzie.


Among the law’s 98 provisions is the requirement that a written contract be created within one month of the day an employer starts using a worker. A company that fails to draw up the contract on time faces the penalty of paying the worker twice his wage.


Required elements of all employment contracts, including job description, compensation and working hours, are spelled out. The new decree also specifies limited conditions under which contracts can be terminated, such as incompetence and serious rule-breaking.


Protections for temporary agency workers are included in the statute, such as their right to earn the same pay as comparable workers at the firm to which they are assigned. When mass layoffs occur, the law directs employers to prioritize retaining sole breadwinners who need to provide for a minor or elderly person.


It also contains measures to help employees cope with job loss. Thirty days’ written notice, or one month’s wage, is required for terminations in a variety of situations. And the law identifies the circumstances requiring severance pay. In general, workers receive one month’s wage for each full year worked.


Curbing labor abuse
Simply requiring written contracts and instituting the double-wage penalty will do much to stem the abuse of China’s millions of migrant workers, says Tim Costello, co-director of Global Labor Strategies, a research and advocacy group based in the United States. Currently, he says, many workers flocking from rural areas to work in factories do not receive contracts and find themselves without much recourse if their employer fails to pay them.


He also says the rules on severance promise to help workers, given high turnover in China and the country’s limited aid to displaced employees. “Severance pay is really important in an economy where you don’t have much of a safety net,” he says.


In writing the statute, Chinese officials borrowed heavily from Germany and other European nations, says Andreas Lauffs, head of the Greater China employment law group of Baker & McKenzie. For example, he says, the law gives a good deal of responsibility to unions and employee representative congresses, which are similar to the “works councils” common in Europe.


Lauffs says that although attention to the law has focused on its rules for individual contracts, it bestows plenty of power to collective worker groups. Article 4, for example, gives employees and employee groups some authority over work rules. “The employee representative congress or all the employees, as the case may be, shall put forward a proposal and comments, whereupon the matter shall be determined through consultations with the labor union or employee representatives conducted on a basis of equality,” it reads in part, according to the Baker & McKenzie translation.


Lauffs says a recent meeting with a member of China’s National People’s Congress who worked on the law failed to clarify whether “on the basis of equality” means the union will have a veto over work rules. ” ‘Consultation’ means at least the union has to be heard,” he says.


The question of authority over work rules was among the lightning rods for controversy last year. A draft of the law more strongly indicated that employees or their representatives could block company rules. The American Chamber of Commerce in Shanghai warned of management “chaos” if all rules and policies required the approval of employees. In comments to government officials, that group also argued that a draft of the law was vague about what sorts of work rules were at issue.


Chinese officials appeared to take those points into consideration in writing up the final version, softening the language on employee power over rules and offering examples of the kinds of rules covered.


In July, the American Chamber of Commerce in Shanghai said it welcomed the new law as well as the way Chinese authorities had invited the public to make comments on it. “We support the law and the process by which it is has been developed,” the chamber said.


The chamber also made a plea for evenhanded enforcement: “As we have previously stated, consistent enforcement of the labor laws will be crucial to solving many of the labor practice problems in China.”


Stepping up enforcement
Enforcement of labor rules and other regulations in China has been uneven historically. And China’s official labor union, the All China Federation of Trade Unions, has been criticized as colluding with management more than aiding employees.


But there’s reason to believe things are changing on the labor front, Lauffs says. With the urging of top Chinese leaders, the All China Federation of Trade Unions has been aggressively organizing in foreign-owned companies, Lauffs says. These efforts include establishing unions in Wal-Mart stores in China. Union officials could play a role in ensuring enforcement of the new contract law, he argues. “Labor unions are becoming more assertive,” he says.


Then there’s the overall Chinese push for a more harmonious society. The need for greater worker protections was underscored recently by allegations of slave-like conditions in brick kilns in China. According to news reports the past few months, authorities rescued hundreds of people who had been forced to work long hours in kilns. Reports said dozens of children were found working in the kilns—a disturbing situation covered in the Chinese media.


Although the level of enforcement for the new law remains to be seen, companies operating in China would do well to study the statute and update their practices accordingly, says Mercer’s Malila. She says human resource departments will need to gear up to make sure they abide by the contract-writing and notification requirements. In addition, she foresees it becoming more difficult and expensive to terminate workers.


“Employers need to be sure they’re careful in hiring employees,” says Malila, who is based on Shanghai.


Layoffs, severance eased
The new law, though, doesn’t just look out for workers. Lauffs says one clause provides new legal grounds for a mass layoff—defined as a workforce reduction of 20 or more people or 10 percent or more of a firm’s employees. Added to layoff rationales such as bankruptcy and serious production difficulties is “another major change in the objective economic circumstances relied upon at the time of conclusion of the employment contracts, rendering them unperformable.” The catch-all phrase should give employers more flexibility when it comes to large-scale layoffs, Lauffs suggests.


The statute also sets limits on the severance pay of highly paid employees. If an employee’s monthly wage is more than three times the average monthly wage in the area, his or her severance pay rate is capped at three times that average monthly wage per year worked. And the length of service used to calculate the severance pay for that high-income worker is restricted to a maximum of 12 years.


Lauffs says this feature of the law will drastically reduce the severance payments of executives in China, including expatriates who are directly employed by a Chinese subsidiary. He gives the example of a manager earning $1.2 million annually who is employed for two years and then terminated for incompetence. “Under the old law, he would be entitled to one month’s salary for each year of service, here $200,000,” Lauffs says. Under the new rule, Lauffs says, that severance payment could shrink down to roughly $2,000.


Malila cautions, however, that firms may be asked to fill in the gap for their senior managers. “We expect employers will revisit contracts with key employees and consider other ways to make up the loss in benefits under the law,” she says.


Relaxing the rule on mass layoffs may not be much of a boon to businesses in China, says Beijing-based business consultant Teresa Woodland. She argues that companies generally are growing amid the country’s boom, and major layoffs still will require negotiations with local government leaders.


Even so, Woodland is optimistic that the new law will ultimately help, rather than hurt, companies in China. She argues it could give workers at abusive Chinese firms a means to protect themselves without turning to protests.


“Yes, it increases regulation, but I think it’s workable,” she says. “You don’t hear people screaming, ‘We can’t work with this.’ “


Costello, of Global Labor Strategies, wishes the law had gone further—to authorizing independent unions. He also is concerned that the statute’s exemptions for part-time workers could lead to abuses.


But overall he thinks it is a “good law.” Although Costello primarily worries about workers, he thinks the new rule will eventually benefit businesses as much as or more than employees. In his view, better-paid workers with greater job security will turn into good consumers. “It can really unleash a huge market in China,” he says. “This is a step in that direction.”


Workforce Management, August 20, 2007, p. 35-39 — Subscribe Now!

Posted on September 5, 2007July 10, 2018

Monster Security Worries Widen

The already serious data security problems at Internet job site Monster.com have become a federal case—literally.


Nearly 150,000 users of USAJobs.gov, the official federal government job site for which Monster provides technology, have been affected by malicious software that siphoned off their contact information. And Monster now says the data breach that affected 1.3 million job seekers with résumés posted on Monster.com wasn’t an isolated incident, and that “the scope of this illegal activity is impossible to pinpoint.”


The troubles at Monster, which include concerns about “phishing” spam attacks designed to blackmail job seekers or snag sensitive information, have raised new questions about the safety of online job hunting. And they raise concerns about other government services provided by Monster.


Monster subsidiary Military Advantage provides technology for TurboTAP.org, a U.S. Department of Defense Web site designed to help veterans and members of the National Guard and Reserve transition to civilian life.


A Monster representative could not be reached for comment.


In mid-August, computer security firm Symantec announced that a piece of malicious software known as a “Trojan” was trying to access Monster.com and uploading data to a remote computer. Monster said the contact information of approximately 1.3 million job seekers was contained on the rogue computer server, that the information on the computer was limited to names, addresses, phone numbers and e-mail addresses, and that Monster had shut down the computer.


Monster warned that the information appeared to have been gathered for the purpose of sending fake e-mails designed to persuade users to engage in financial transactions or lure them into downloading malicious software.


On August 27, the U.S. Office of Personnel Management said 146,000 subscribers to USAJobs.gov were affected in a data breach.


A security warning now on the USAJobs Web site reads: “Recently, malicious software, known as Infostealer.Monstres, was used to gain unauthorized access to the Monster.com résumé database to steal the contact information of job seekers. Monster Worldwide is the technology provider for the USAJobs Web site and, regrettably, some of the contact information captured came from USAJobs job seekers.”


It adds: “The information captured included name, address, telephone number and e-mail address. Monster Worldwide has assured the U.S. Office of Personnel Management that Social Security numbers were NOT compromised because of IT security shields USAJobs has in place.”


In a statement issue on August 31, Monster said it had sniffed out the trouble at USAJobs.com. “Monster is from time to time subject to illegal attempts to extract information from its database,” Monster said. “When suspicious activity has been detected on its site, Monster has disabled the customer login credentials involved, and contacted the employer-customer to discuss the suspicious activity. This was the case with the suspicious activity that affected USAJobs.com.”


Also last week, Monster said it was notifying all job seekers with an active résumé on Monster sites about preventative measures they can take to protect themselves from online fraud. And the company said it “will institute a comprehensive set of new systems and processes designed to enhance existing security and minimize such threats in the future.”


Even so, Monster has not answered some basic questions about how contact information for 1.3 million people ended up on a computer server in Ukraine. “Despite ongoing analysis,” the company said last week, “Monster cannot determine when that data was stolen or how many separate attacks that data represents.”


—Ed Frauenheim


Posted on August 31, 2007July 10, 2018

All I Want for Labor Day Is Great Health Care

If Labor Day was like Christmas, American employees would be opening better health insurance as their present this year.


That’s the upshot of a recent survey of 1,223 employed U.S. adults by Harris Interactive. The study, released Tuesday, August 28, and sponsored by human resources software firm Kronos, found exceptional health care coverage to be the most desired benefit currently not offered by employers. Among benefits employees currently do not have, 100 percent coverage of health care costs by the employer is considered a more desirable benefit to employees than competitive salary.


“Along with competitive pay, employees are clearly looking for increased fringe benefits, most importantly, health care,” Jared Bernstein, senior economist at the Economic Policy Institute think tank, said in a statement. “Employers who recognize and respond to these needs will be rewarded with stronger employee relationships and a more dedicated workforce.”


The system of employer-based health care coverage in the U.S. has roots in the World War II period, when companies began offering health insurance as a fringe benefit to attract workers in a tight labor market. But the percentage of Americans without health care coverage has been rising in recent years. The U.S. Census Bureau on Tuesday, August 28, said the number of people without health coverage rose from 44.8 million—15.3 percent—in 2005 to 47 million—15.8 percent—in 2006.


One reason for the trend is that employees are struggling to pay for their share of employer-sponsored health care, says Helen Darling, president of the National Business Group on Health, a nonprofit group that represents large employers. 


Darling says big companies generally are not pushing a higher percentage of health care costs to employers these days, as they were doing several years back. On the other hand, raising the level of the employer’s share much beyond the national average of 80 percent does not make sense, she argues. That’s because employees are unlikely to value a benefit if it is completely free, Darling says.


“I don’t think anybody’s going to do that,” she says.


Like the new Kronos-sponsored survey, a study earlier this year by the National Business Group on Health found health care coverage to be vital to employees. Its poll of 1,619 employees at large U.S. employers found that most workers consider the health plan to be their most important benefit and that they have little interest in purchasing coverage on their own. The report also showed that employees are generally unwilling to reduce their health benefits in order to increase other benefits such as a retirement savings plan.


Darling says smart organizations are taking steps to improve the health of their workforce, which can help employees and reduce health care costs for the corporation. These measures include paying for selective preventive services, such as colonoscopies and vaccinations. She says companies are also giving financial incentives for healthy life choices, such as not smoking.


“I think we will see more and more of that,” Darling says.


During the past four decades, the average growth in health spending in the U.S. has exceeded the growth of the economy as a whole by between 1.3 and 3.1 percent, according to an August report by the Henry J. Kaiser Family Foundation. But since 2003, the foundation says, the rate of increase in premiums for employer-sponsored health insurance has been falling, to 7.7 percent last year.


That’s good news for U.S. businesses, which frequently compete with foreign-based competitors who can rely on national health care systems to provide their employees with health coverage.


Despite the trend of slower-growing premiums, there’s plenty of talk in the country about bigger reforms to the health care system. These include greater use of health savings accounts and some form of universal health care.


In the meantime, the recent Kronos-sponsored study suggests companies should continue to provide their employees with health insurance if they want to fight turnover. Workers surveyed in the report ranked a comprehensive health care benefits program among the top three reasons they have stayed with their longest-term employer.


—Ed Frauenheim


Posted on August 31, 2007July 10, 2018

Employer and Employee Groups Protest IRS Call on Cash-Balance Pension Conversions

Organizations representing both employers and employees have asked the U.S. Treasury to keep the Internal Revenue Service from disqualifying cash-balance plan conversions that use a design allowing workers to receive either the benefit provided by the traditional pension plan or that offered by the cash-balance plan, depending on which is most generous.


According to the letter sent to the Treasury Department, the IRS is challenging some plan conversions on the grounds that their “greater of” design conflicts with the agency’s backloading rules, which prohibit pensions from concentrating a plan’s benefits in the later years of a worker’s employment.


The letter was signed by seven organizations, including AARP, the American Benefits Council, the Business Roundtable, the ERISA Industry Committee and the Service Employees International Union.


Lynn Dudley, vice president of retirement policy for the American Benefits Council, pointed out that companies began using “greater of” designs after cash-balance plan conversions were challenged in the 1990s as discriminating against older workers.


“They started looking for protections they could implement to ensure they wouldn’t have a problem,” Dudley says. “They would grandfather people and give them the ‘greater of’ for some period of time.”


She noted that the backloading regulations, which were written long before cash-balance plans existed, only have a problem with “greater of” designs when they’re applied to a combination of the benefit formulas, rather than each benefit formula separately.


“We’d like Treasury and IRS to come up with a way to solve this problem,” Dudley says. “What we want them to do is take a look at each formula. If both formulas satisfy the rule, then there ought not be a problem.”


The IRS is currently evaluating a sizable backlog of cash-balance plan conversions. It stopped issuing letters of determination for defined-benefit pension plans converting to a hybrid design, such as cash balance, back in 1999. The IRS announced in December 2006 that it would resume issuing such letters and hoped to work its way through the backlog by the end of 2007.


Filed by Susan Kelly of Financial Week, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.

Posted on August 30, 2007July 10, 2018

Auto Industry Cutbacks Spur White-Collar Talent Crunch

When former Home Depot head Robert Nardelli arrived in Auburn Hills, Michigan, on August 6 to take over as Chrysler’s CEO, he reiterated the company’s plan to cut 13,000 jobs as efficiently as possible.


The rapid cost cutting that permeates the auto industry in Detroit, where one in four industry jobs has been eliminated since 1999, has been justified by executives as a crude yet necessary short-term measure to make the domestic auto market solvent. The fallout, however, is creating a dramatic white-collar talent shortage among the Motor City’s Big Three auto¬makers, analysts say.


“We’re just seeing the beginning of a major talent crunch,” says Bradford Marion, senior client partner and leader for the automotive sector at consultancy Korn/Ferry International.


For example, there is Ford Motor Co., which announced plans last year to eliminate 30,000 hourly and salaried workers. Marion says it’s nearly impossible to do that without disrupting the company’s ability to cultivate and retain talented managers.


“It’s really hard to control whether you’ve picked the right 30,000 people,” Marion says. “As fast and with as many people involved [in losing their jobs], you’re not going to get it exactly right.”


As thousands of workers leave the auto industry, some of those gaps will be filled by outsiders like Nardelli, who joins the industry along with former Boeing executive vice president Alan Mulally, who now is CEO at Ford.


But with the future of the domestic industry unclear, attracting talented employees to positions that are not specific to the auto industry may be difficult. Marion said turnover was highest in finance, information technology, operations and supply chain management positions, as employees took the opportunity of a buyout to get into more stable industries.


“We typically don’t find people leaving their occupational areas,” says John Patricolo, an executive vice president at Right Management, an employment services company with offices in Detroit. Patricolo says the company has helped nearly 3,000 former white-collar Ford employees find new jobs in the past year. “Engineers will stay engineers. They just may go to aerospace or they may go to heavy-machine manufacturers.”


Patricolo says 74 percent of the white-collar employees his firm has helped find new jobs remain in southeast Michigan. Many go to automotive suppliers or to consulting firms.


Ford has long been a feeder company for other branches of the industry, a phenomenon brought home August 8 when Ford’s Mulally looked out at an industry conference of suppliers and said, “I think everybody is from Ford. They’re everywhere.”


One place where talented employees from Detroit automakers likely will not land is Toyota Motor Corp.


“We tend to promote from within, and that program hasn’t changed,” says Jim Lentz, an executive vice president at Toyota.


The Japanese automaker’s emphasis on its own automobile production process to cultivate managers, called the Toyota Way, is indicative of the cultural rift that separates the domestic carmakers from their Japanese rivals, observers say. Domestic carmakers have relied too heavily on people—as opposed to processes—to drive change and innovation in the industry.


“ ‘Process’ is not the culture of GM, Ford and Chrysler,” says Laurie Harbour-Felax, managing director at Stout Risisus Ross, a consultancy with offices in Detroit. “They are very people-dependent.”


As a result of the upheavals in the industry, domestic companies may face operational and developmental problems that could cost billions of dollars.
“There is a brain drain,” Harbour-Felax says, “and the people who have left have not transferred their knowledge to those who have stayed behind.”


—Jeremy Smerd

Posted on August 30, 2007July 10, 2018

DHS ‘No-Match’ Immigration Rule Rankles Employer Groups

After the recent demise of major immigration reform legislation, the Bush administration will crack down on illegal hiring next month—a move that some employers worry could severely disrupt the labor market.


Experts contend that legal workers could get caught in the net of the Department of Homeland Security’s initiative, which will force companies to either resolve within 90 days discrepancies between a worker’s name and Social Security number or fire the employee.


Mismatches occur in about 4 percent of the 250 million earnings reports submitted annually to the Social Security Administration. Companies that receive these “no-match letters” currently aren’t compelled to act on those inconsistencies.


Employers don’t resist confirming work eligibility, but are concerned about flaws in government databases, according to groups representing them. The HR Initiative for a Legal Workforce says that the Social Security Administration estimates that 17.8 million of its re¬cords have “no-match” inconsistencies affecting 13 million Americans.
 
Some of the differences between company and government information are due to clerical errors or changes in marital status. But the 90-day window can close quickly in the bureaucratic resolution process.


“It’s going to knock out some people who are not foreign nationals, who are not here on temporary visas,” says Montserrat Miller, a lawyer with Greenberg Traurig in Washington.


About 5 percent to 10 percent of the U.S. workforce could be vulnerable, says William Manning, a partner at Jackson Lewis in White Plains, New York.


“If the government goes around disenfranchising those people, you could have a recession or depression,” he says.


The homeland agency takes a more benign view of the regulation, which will be implemented in this month (September). Homeland Security Secretary Michael Chertoff describes the initiative as a tool to help employers deal with no-match letters.


“This regulation lays out a clear path to doing the right thing,” Chertoff said during a press conference. “What the company may not do is ignore the problem.”


Other steps the administration is taking to curtail illegal employment include raising civil fines as high as $12,500 per violation and eventually requiring 200,000 federal contractors to use E-Verify, a government electronic verification system formerly called Basic Pilot.


One critic, the Society for Human Resource Management, asserts that the system is inefficient and ineffective against identity theft. Homeland Security says it is adding a photo-screening mechanism to the system to help combat stolen identity.


Chertoff calls E-Verify “quick and … easy to use” and emphasizes that companies that follow the no-match procedures will avoid trouble.


“The person who does their best in good faith has nothing to fear from us,” he says. “We’re going to clamp down on employers who knowingly and willfully violate the law.”


Employer advocates, however, say the no-match regulation now effectively makes a company’s failure to act an immigration violation.


“They’ve turned the presumption completely around,” Manning says.


As it announced punitive immigration measures, the Bush administration also says it will streamline existing temporary worker programs that help industries such as agriculture, landscaping and hospitality.

Still, those groups may be hit hard.

“You could see doors closing on businesses,” says John Gay, senior vice president for government affairs and public policy at the National Restaurant Association. “We warned against doing this—enforcement without reform.”


—Mark Schoeff Jr.



 

Posted on August 30, 2007June 29, 2023

Indias Military an Ideal Training Ground for Business

Velichati Satyanandam runs his office with military precision.


As head of corporate services at business process outsourcer Nipuna Services Ltd., a subsidiary of Satyam Computer Services, he must ensure that 250 cars and drivers carry 3,000 employees from their homes to one of three offices in Hyderabad, India, every day.


Every week scores of people quit while new employees are hired to work the nine-hour shifts for the U.K. market (start time: 3:30 p.m. local time) and the U.S. market (start time: 6:30 p.m.). On a recent day in late May, two rows of chairs for potential applicants outside Nipuna’s offices all were filled.


Satyanandam is well-equipped to deal with this ongoing logistical crisis because like many executives in India’s new economy, including some human resource executives, he cut his managerial chops in the Indian armed forces. He retired in 1998 as a wing commander after 21 years in the Indian air force. He now brings a can-do attitude to his work running the logistical end of a BPO, which includes managing the company’s facilities.


“Running a BPO is more like crisis management,” Satyanandam says. “You can’t hide behind bureaucratic rules and say, ‘It can’t be done.’ “


With India’s economy on a tear and companies hiring thousands of people a year, the armed forces have become a logical and bountiful place from which to hire employees, from the entry level on up. Approximately 60,000 army personnel retire every year; 3,000 are officers, most of them in their mid-50s, according to numbers provided by the Indian Ministry of Defence. This means many are in the prime of their working lives, retiring with an abundance of experience that they can ply in the private sector.


“In society, all the main management principles are developed by the armed forces,” says S. Raja Gopal, a retired army colonel who lives in Hyderabad. That was the case even in ancient times, he adds.


Gopal, 48, spent 25 years in the army, beginning with three years of training at the National Defence Academy, the Indian version of West Point. Eventually he became a “Black Cat” commando, part of the army’s special forces. He served in hot spots like Kashmir, where the country has fought a protracted border war with Pakistan. He says the leadership skills he learned during more than 20 live operations, which included the capture of 400 Islamic militants, helped him start a private security company.


He now manages more than 500 employees, many of whom are security guards who also got their training in the Indian army. Gopal says his experience helps him know how to motivate employees and develop loyalty secured by more than just receipt of a paycheck. He has been able to retain 99 percent of his employees during the past three years, though he says his is not the highest-paying security company in Hyderabad.


A man prone to understatement, Gopal recalled one mission from his army days, when he and his men were airlifted into the Himalayas on an eight-hour mission that stretched into five days. With only enough food for 24 hours, Gopal had to keep his troops motivated as they crossed the rugged terrain.


“Have I eaten? No. Am I moving? Yes,” he told his men. “So move with me.”


So how does this translate to the private sector?


“It makes you realize, ‘I can do anything,’ ” he says. “If the work is there, you don’t go home and go to sleep.”


The government has institutions, such as the Directorate General of Resettlement, to help ex-servicemen find training and employment. But one Indian headhunter has found a niche placing retired military personnel in private-sector jobs. Appropriately named Bridgehead Consulting, the year-and-a-half-old company that was started by former military personnel has found upper management jobs for about 40 former officers.


Venkat Ramana Rao, a former captain who served under Gopal, helped launch Bridgehead after completing a six-month course in human resources management at the state-run Indian Institute of Management in Lucknow in 2005. Rao says the new economy’s high demand for managers has made it easier for officers to penetrate a company’s upper management.


“Earlier, for officers to start above the vice president level, it was not possible,” Rao says. That’s because jobs were scarce and promotions were based more strictly on hierarchy, not merit, he explains.


Now that some former officers have reached the management ranks, they say they prefer hiring ex-military personnel like themselves. At his previous employer, Satyanandam hired 10 employees with a military background; seven were senior managers. Since arriving at Nipuna, he’s hired 10 people from the military, five of whom are in senior positions.


C.K. Veeresh, vice president of business operations for Computer Associates in Hyderabad, says he learned discipline during the five years he spent in an artillery regiment. Veeresh, 45, went from the army to the private sector in 1990 and was later hired by the public sector to promote economic development. Now he is in charge of business development and external and government relations for Computer Associates.


Ravi Babu, a retired colonel, has been in the corporate world since he left the army in 1996 after 22 years. During his tenure in the army, Ravi, 53, completed a master’s degree in computer science and taught computer science. While looking for a private-sector job in 1996, his future boss said to him: “We need a guy who can manage things.”


Until the recent private-sector tech boom, the army was the center of technological innovation in India, and those who served in the service were the sources of that innovation. Today, Ravi says: “Indian companies want to create wealth, they want to innovate. They don’t just want to provide services.”


Officers, he says, have the management and people skills to do that.


“You get fresh guys from IITs to do programming,” Ravi says, referring to the Indian Institutes of Technology. “But you need people who can deal with client relationships. This is more important.”

Posted on August 29, 2007July 10, 2018

IRS Will Tax 401(k) Savings Used to Buy Retiree Health Coverage

Employees who designate a portion of 401(k) or other savings plan contributions to pay for retiree health care coverage will be taxed on those contributions, the Internal Revenue Service says.


In proposed rules published last week, the IRS said such an arrangement is not entitled to tax-favored treatment and that such contributions would be included as taxable income to the employee.


While such arrangements have long been discussed, few employers have implemented them amid informal warnings from IRS officials that the arrangements are not entitled to the same tax breaks provided to other benefit plan designs.


“In the past, the IRS has not looked favorably on these arrangements,” says Amy Bergner, an attorney with Mercer Human Resource Consulting in Washington.


Now, with the IRS officially laying out its position through proposed rules, “it is the final nail in the coffin” of such designs, says Andy Anderson, of counsel with the law firm Morgan, Lewis & Bockius in Chicago.


“The IRS has made its position crystal clear,” says Kyle Brown, an attorney with Watson Wyatt Worldwide in Arlington, Virginia.


The appeal of such designs is obvious: Employees would make pretax contributions to 401(k) plans, the money would earn tax-free interest and then could be pulled out tax-free to pay for retiree health care premiums.


“It would be a triple crown of tax-free funding,” Anderson says.


But the IRS, in its proposed rules published in the August 20 edition of the Federal Register, says Congress has very “carefully and strictly limited the ability to prefund” health care benefits on a tax-favored basis.


Under federal law, employers can designate that up to 25 percent of their contributions to their defined-benefit pension plans be used to fund retiree health benefits, while a portion of assets from overfunded pension plans can be used for the tax-favored funding of retiree health care benefits so long as certain conditions are met.


Additionally, last year’s sweeping pension funding reform law includes a provision through which retired public safety officers can use up to $3,000 a year of their pension benefits to pay for retiree health care premiums on a tax-free basis.


So long as the retiree makes such an election and the amount is directly transferred by the plan to an insurer, the retiree will not be taxed on the amount.


Given how specific Congress has been in laying out rules for tax-favored funding of retiree health care benefits, “a broad exclusion permitting a tax-favored treatment of any distribution used to pay accident or health insurance premiums would be inconsistent with this intentional statutory scheme,” the IRS said.


Filed by Jerry Geisel of Business Insurance, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.

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