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Posted on April 14, 2006July 10, 2018

Replacing Belt at PBGC Might Not Be Easy

When business is booming, it’s usually a good time to attract candidates to lead a company. But that may not be the case when the job in question is top spot at the federal pension insurer.


Pension Benefit Guaranty Corp. executive director Bradley Belt has announced that he will step down at the end of May, after more than two years on the job. His successor will be chosen by Labor Secretary Elaine Chao, with input from the White House.


Chao may not find a long line of applicants at her door. Following huge airline and steel company bankruptcies over the past several years, the PBGC has a $22.8 billion deficit. It also has experienced substantial increases in the value of its claims—from $2.9 billion in 2000 to $9 billion in 2004—and in assets under its management, which have grown from $39 billion to $58 billion during the past year. The federal insurer backs the pension benefits of 44 million American workers and retirees participating in more than 30,000 private-sector defined-benefit plans.


“The difficulty of filling that slot stems from the fact that it’s hard to find someone smart enough to do the job and foolish enough to take it,” says J. Mark Iwry, a nonresident fellow at the Brookings Institution, a Washington think tank. “It’s a very hot seat.”


In addition to running the PBGC, Belt has been the chief advocate for the Bush administration proposal to overhaul federal pension rules. Belt argues that the rules are outdated and have led to huge shortfalls in plan funding. In that role, Belt has weathered criticism from both Capitol Hill and business lobby opponents.


“Brad has done an excellent job of presenting the administration’s case,” says Douglas Elliott, president of the Center on Federal Financial Institutions. “He knows the subjects well and he articulates them well.”


Belt should be around long enough to see the completion of a contentious House-Senate conference committee that is formulating a final pension reform bill.


He hasn’t indicated what he’ll be doing next, but Belt may head to the private sector to earn substantially more than the $152,000 that is the upper limit at the PBGC.


—Mark Schoeff Jr.

Posted on April 12, 2006July 10, 2018

P&G Places a Premium on International Experience

In a borderless marketplace, economic patterns and business practices in one region can determine the fate of a company on the other side of the globe. Increasingly, being a corporate leader demands an international background.

   “You have to have an intuitive sense of how the world works and how people behave. It’s at the heart of the strategic imperative,” says Paul Laudicina, vice president of consulting firm A.T. Kearney and author of World Out of Balance: Navigating Global Risks to Seize Competitive Advantage. “There is no substitute for personal experience.”

   At Procter & Gamble, immersion in the world takes the form of an employee going on an international assignment to learn how business is conducted in another country so that the lessons can be applied at home or in another region. As the European supermarket and discount chain Carrefour has grown into the second-largest retailer in the world, for example, P&G managers in Europe must keep the company’s consumer products in prominent places on big-box store shelves.

   There’s no better place for that kind of education than the United States, home to Wal-Mart and Costco. The company might send junior or middle managers across the Atlantic to gain experience in building relationships with giant stores, which can exert more pressure on suppliers.

    It’s not just business practices that can converge—entire countries can. As Poland, Hungary and the Czech Republic integrate into the European Union, their economies may start to act like those of England and Germany.

   “You would want employees to have experience in Western Europe” and transfer that knowledge to Eastern Europe, says Giorgio Siracusa, P&G manager of human resources global business services.

   The majority of P&G’s 140,000 employees work outside the United States. So, a manager who is groomed to take over a top finance position in Russia might go to Britain for a few years to work in a more structured and complex market. P&G assignments tend to follow the Russia-to-England model. Only a quarter of home-to-host relocations originate in the United States; the rest are point-to-point across the globe. When P&G gives employees international assignments, an important part of their mandate is to develop local talent to replace themselves.

   Exposing future P&G leaders to new markets and cultures—39 of P&G’s top 44 global officers have had an international assignment, and 22 were born outside the United States—has produced a deep pool of managerial talent. “That’s an ingredient you must have if you aspire to be a global player in the long term,” says Siracusa, who is originally from Italy and worked for P&G in Poland during the early 1990s.

   P&G chairman, president and CEO Alan G. Lafley was the executive responsible for Asia in the mid-1990s, helping to increase P&G business in China from less than $90 million to nearly $1 billion. Vice chairman Bruce Byrnes was president for paper and beverage products for P&G Europe in the early 1990s.

   As P&G demonstrates, international experience can lead to the corporate suite. “The payoff is that you create a leadership of the future that is not ethnocentric, but has grown up in a global world,” says Gareth Williams, worldwide partner at Mercer Human Resource Consulting.

Workforce Management, April 10, 2006, p. 28 — Subscribe Now!

Posted on April 12, 2006July 10, 2018

ExcellerateHRO Looks to Simplify far-flung Vendor Relationships

Human resource executives eager to outsource some of their own work to global enterprises should know upfront about two possible, conflicting outcomes: They will almost certainly realize cost savings, but they may be disappointed with the quality of service.

   While 88 percent of respondents in a survey of large companies with HR outsourcing contracts reported short-term savings, and even more—92 percent—achieved longer-term savings, only 39 percent were satisfied with vendor services at the two-year mark.

   “No outsourcer has yet figured out how to mint satisfaction,” says a study of HRO effectiveness by Towers Perrin, a global professional services company. The vendor-client relationship is key in what the firm calls outsourcing’s seismic culture change.

   Steve Bohannon isn’t surprised by the study’s findings. He’s CEO of ExcellerateHRO, jointly owned by Towers Perrin and EDS, a provider of technology services. “We saw a very large hole in the provider marketplace in vendor management,” Bohannon says. “People think it’s simple to take a contract and make sure people do what they say they’re going to do. That’s a skill, and that’s part of the skill set we bring to the party.”

   ExcellerateHRO, based in Plano, Texas, exemplifies two emerging trends in outsourcing: It’s a third party providing sophisticated services. “An extension of the workforce will increasingly occur through the use of third parties—business process outsourcers, IT outsourcers and other suppliers,” says Julie Giera, vice president of Forrester Research.


“People think it’s simple to take a contract and make sure people do what they say they’re going to do. That’s a skill, and that’s part of the skill set we bring to the party.”
–Steve Bohannon, CEO, ExcellerateHRO

   In addition, the rapidly growing number of outsourced services—her firm predicts that 3.3 million jobs will move offshore by 2015—won’t solely be low-end but will be highly intellectual, Giera says. “The role of HR is going to be crucial to ensure their organizations can mesh all of this talent seamlessly.”

   Outsourcing companies like ExcellerateHRO are designed to help HR deal with the complexity of managing multiple vendors with different time zones, languages, values and cultures. “Each new vendor rela­tion­ship costs the average company between 4 and 7 percent of the outsourcing contract to manage,” Giera says.

   ExcellerateHRO, which has 200 employees and uses many of EDS’ 3,200 employees to deliver its services, has more than 400 EDS clients served by 40 offices worldwide. In its first year, the company has added 30 clients, including International Paper. It provides services—ranging from traditional administrative work such as payroll to recruitment and training—to 33 million active and retired workers.

   “HR organizations are engaging us, saying, ‘I need your help beyond routine transaction support,’ ” Bohannon says. “‘If you have a different and approved way of sourcing talent for my organization, of performing testing and interviewing and helping me winnow down talent to those who suit my company best, I need your help with that.’ Certain parts of that segment of HR have been delivered in a very fragmented way around the world.”

   A large organization like ExcellerateHRO has the opportunity to deliver greater efficiency and savings to clients, Bohannon says. That frees HR to concentrate on companywide strategy.

    Ashok Bardhan—a researcher at the University of California, Berkeley’s, Haas School of Business—says that executives face many challenges. He recommends HR departments “take a fresh look at the entire demand for human resources to redefine and reorganize the workplace to come up with a more agile, competitive firm in today’s global economy.”

Workforce Management, April 10, 2006, p. 32 — Subscribe Now!

Posted on April 12, 2006July 10, 2018

Worker Discontent Could Spell Trouble for Federal Employers

Federal employers could be headed for turbulent waters this year. Up to 20 percent of government employees are dissatisfied with their current jobs and may be looking to jump ship, according to a recent survey by Chicago-based CareerBuilder.


The projected turnover rates are not dramatically higher than those of previous years, but ongoing demographic changes in the workforce are making these levels more troubling than usual, explains Michael Erwin, senior career adviser at CareerBuilder. “Managing the changes precipitated by an aging workforce will be one of the defining challenges for federal employers,” he says.


Finding candidates with the appropriate skill sets to replace retiring workers is taking much longer than in past years, resulting in heftier workloads. About 50 percent of survey respondents said that their responsibilities have become unmanageable, up by 15 percent from the previous year.


To make matters more complicated, workloads have increased during a period of stagnant wages. About 25 percent of survey participants said they did not receive a raise, and 86 percent said they did not get a bonus in 2005. The confluence of stagnant compensation, higher workloads and an aging workforce make for a grim outlook.


However, there are important steps that federal employers can take to bolster retention rates and improve morale. For instance, they should look for ways to help employees find a better balance between work and personal life. Some 30 percent of survey respondents said they were dissatisfied with their work/life balance. Federal employers can introduce flexible working schedules or develop employee assistance programs to tackle this issue, Erwin says.


Furthermore, employers should look for ways to enhance career development and training programs, he says. Roughly 37 percent of survey participants said they are dissatisfied with their career advancement opportunities, and some 33 percent said they were unhappy with the training and development programs available to them.


–Gina Ruiz

Posted on April 12, 2006July 10, 2018

Wal-Mart Group, Unions Tap Activists to Promote Causes

Two back-to-back hires of activists–one made by a union coalition and the other by a group funded by Wal-Mart–show how management and labor are using PR campaigns and the aura of the civil rights movement to seek public support for their positions.


On February 25, Working Families for Wal-Mart announced that it had hired veteran activist Andrew Young to serve as chairman of the group’s steering committee.


Seven days later, the Change to Win Coalition, a group of seven unions that spun off from the AFL-CIO last year, said it had hired Frank Clemente, former director of Public Citizen’s Congress Watch in Washington, D.C., as its issues campaign director.


Each of these hires is an attempt to raise public awareness of their causes, observers say. Twenty years ago, employers and unions focused more on getting employees of specific companies to hear their pleas, but in today’s political climate, public opinion is much more important, says Lowell Peterson, an attorney at New York-based Meyer, Suozzi, English & Klein, which represents unions.


Gaining public approval is critical for the labor movement, which has been suffering from declining membership, he says.


In his new role, Young, who began his career as an aide to Martin Luther King Jr. and was later elected mayor of Atlanta, says he will help emphasize how the retailer helps poverty-stricken regions. Last week, Wal-Mart announced that it plans to build 50 stores in struggling communities over the next two years as part of a goal to create 15,000 to 25, 000 jobs.


“I have worked with government and I have worked with labor unions to address the poverty problem, but you need an entrepreneurial spirit to generate wealth,” Young says. “I’m not saying that everything at Wal-Mart is perfect, but they are making the model work.”


Working Families for Wal-Mart, which is funded by Wal-Mart, is paying Young through a contract with his consulting company, Goodworks International. Working Families for Wal-Mart would not disclose how much Young’s company is being paid.


Clemente served as senior policy adviser in the U.S. House Government Reform Committee and was issues director for Jesse Jackson’s 1988 presidential campaign. He says he is helping to define and communicate the Change to Win Coalition’s goals. “People need to see unions as representing the best interest of the people,” he says.


Both Young and Clemente have the gravitas to help their respective groups, says Robert Bruno, associate professor of labor and industrial relations at the University of Illinois in Chicago.


“They are people who will garner people’s attention,” Bruno says. “But more importantly, they can rally the support of the communities they are trying to target.”


For Wal-Mart, that community is largely composed of minorities, who are an increasingly important constituency as Wal-Mart expands into urban areas, says David Gregory, a labor law professor at St. John’s University in New York.


But whether these two men are just figureheads or will actually accomplish something remains to be seen, says Ken Goldstein, an economist at the Conference Board.


“I’m skeptical that they can get beyond all of the inertia right now,” he says.


—Jessica Marquez

Posted on April 11, 2006July 10, 2018

Homeland Security Calls For Visa Reform

A U.S. guest worker program is vulnerable to abuses, says a recent federal report, and if Congress agrees, reforms could affect tech employers in particular.


The controversial L-1 visa program, which allows companies to import overseas employees, could potentially be misused in a number of ways, the Department of Homeland Security’s Office of the Inspector General says in a report released this year.


Among its findings, the report spots possible trouble in both varieties of the intracompany transfer visa. L-1A visas are reserved for managers or executives. According to the report, federal officials “often find it difficult to be confident that a firm truly intends using an imported worker in such a capacity.” L-1B visas are for employees who possess “specialized knowledge.” According to the report, government officials believe they have little choice but to approve almost all L-1B petitions because the term “specialized knowledge” is so broadly defined.


Some vulnerabilities of the program can only be reduced through “legislative action to redefine the category,” the report says. It suggests greater clarity is needed for both the L-1A and L-1B categories.


More than 40,000 L-1 petitions have been approved each of the past four years, according to the study. L-1 visas have come under fire in recent years from critics who claim the program has been used to undermine U.S. information technology workers and make it easier to send work overseas. L-1 defenders say guest worker visas help slow offshoring and give U.S. employers vital access to foreign talent.


The new study states, “Foreign IT workers may indeed have affected employment opportunities for American IT workers, but the L-1B visa would appear to be only a very small element of the problem.”


Technology companies may have the most at stake, should Congress decide to tinker with the visa program. The report finds that from 1999 to 2004, nine of the 10 firms that petitioned for the most L-1 workers were computer and IT-related outsourcing service firms that specialize in labor from India, including IBM Global Services, Hewlett-Packard and Wipro Technologies.


—Ed Frauenheim

Posted on April 11, 2006July 10, 2018

Bill Likely To Put Pressure On Firms To Verify Worker Status

A long road remains ahead before Congress reaches an agreement on immigration reform, but it’s almost certain that if final legislation is approved, it will require employers to verify the identity and immigration status of each employee. If the bill goes beyond enforcement, companies may benefit from higher ceilings on employment-based visas and green cards.


Tension between these two dimensions permeates the debate. Conservative Republicans, especially in the House, zero in on border protection. Moderates in the GOP and most Democrats favor augmenting enforcement with guest worker programs designed to help the country’s approximately 11 million undocumented workers become citizens—a move conservatives pejoratively label “amnesty.”


The House approved a bill in December that dealt exclusively with cracking down on illegal immigration, in part by making illegal status a felony and sanctioning a 700-mile fence along the U.S.-Mexico border. Senate efforts to produce a bill failed during the first week of April, clouding the prospects for congressional approval of immigration legislation this year.


Sen. Mel Martinez, R-Florida, asserts that a guest worker program is needed to help his state’s agricultural, construction and hospitality industries fill open positions. “A border-security-only bill would leave their workforce needs unmet,” he says.


Bills in both the House and Senate would require companies to verify the identity of each of their employees and would impose hefty fines and criminal penalties for hiring illegal immigrants. Included in the Senate Judiciary Committee bill are provisions for 10,000 new work site enforcement agents (2,000 each year for the next five years) and 5,000 new fraud detection agents (1,000 each year for the next five years).


Such provisions indicate that the days of reviewing a résumé, interviewing and hiring without investigating residency are nearing an end.


“The question is, when does the verification take place—during or after a hire?” says Terrence DeFranco, CEO of Edentify, a provider of fraud detection technology. Further, “It’s a very, very expensive proposition,” he says.


Building an electronic employment verification system to screen 54 million new hires annually as well as the rest of the 146 million U.S. workforce would cost $11.7 billion, according to the Government Accountability Office. Businesses would pick up most of that bill. And the larger the workforce, the more a company will have to invest in the process. The cost per employee may range from $10 to $50, according to Bonnie Gibson, managing director of operations and cross-border employment law at Littler Global.


Immigration reform may make another proposition easier—finding enough skilled workers for high-tech positions. The Senate was expected to pass a bill that would increase the annual cap on H-1B visas for high-tech workers to 115,000 from 65,000.


It also would exempt workers with advanced degrees in science and math from green card caps and make it easier for foreign students with high-tech majors to stay in the country. It also would more than double the cap on employment-based green cards, while exempting spouses and children from counting against the limit.


With H-1B slots filling up, companies are pleading for more visas. When an engineering firm recruits on a college campus, usually at least half its interviews are with foreign-national students who need work visas to stay in the country, says Rodney Malpert, director of immigration services for Littler Global.


But increasing employment visa caps may fall by the wayside during what will likely be a contentious House-Senate conference in the middle of a volatile election year.


“This is a crucial time for companies to get involved in the debate,” says Gregory Wald, an attorney with Squire, Sanders & Dempsey. “On many levels, companies should be pushing for comprehensive immigration reform as opposed to enforcement only.”


—Mark Schoeff Jr.

Posted on April 11, 2006July 10, 2018

The Aerospace Corporation Evolution of a Pension Plan

Time periodParticipationPlan benefit formulaRetirement benefits
Until April 1993All employeesOne-third of benefits accrue using a traditional defined-benefit plan formula, and two-thirds of benefits accrue using a variable-benefit formula in which retirement benefits can vary and participants bear investment risk.Full retirement benefits at age 62.
April 1993-January 2005Employees hired before April 1993 remain in the original plan.

New hires are enrolled in a defined-contribution plan.
Original plan is unchanged.

Eight percent of pay is contributed to a defined-contribution plan on employees’ behalf.
Full retirement benefits at age 62 for employees in the original plan.

Retirement benefits available as governed by federal regulations and tax law.
Current planEmployees hired after April 1993 have a choice between participating solely in the defined-contribution plan or participating in a new plan that provides a mix of defined-contribution and defined-benefit plan participation.Original plan remains unchanged for employees hired before April 1993.

New plan allows employees a choice between:
–Continuing to receive a company contribution to the defined-contribution plan equal to 8 percent of salary

or
–Receiving a company contribution to the defined-contribution plan equal to 4 percent of salary and a benefit accrual in the defined-benefit pension plan designed to equal 4 percent of employees’ pay*. The same ratio of fixed and variable benefits used in the original pension plan applies to the defined-benefit pension plan.
 
Full retirement benefits at age 62 for employees in the original plan.

Employees participating solely in the defined-contribution plan can take retirement benefits at any time subject to federal regulations and tax law.

Employees hired after April 1993 and participating in the defined-benefit pension plan can get full retirement benefits from that plan at age 65.

*Because a portion of the defined-benefit pension plan is accrued using a variable-benefit formula in which benefits vary based on investment performance and participants bear investment risk, the 4 percent figure is calculated using an assumption of “acceptable investment performance,” according to company representatives.

Posted on April 11, 2006July 10, 2018

What Young Graduates Want

Having a compensation package that offers health insurance and a retirement plan is something that, generally speaking, has concerned older workers. They’re typically the people who are balancing medical expenses, mortgages and other pressing financial responsibilities.

   But times are changing, and a new breed of young worker is on the rise.

   Today’s college undergraduates–burdened with credit card debt, worried about a potential collapse in the Social Security system and influenced by overprotective parents–are anxious about what the future holds and are increasingly turning to employers for stability and security, a recent study suggests. They are specifically searching for well-rounded compensation packages, mirroring benefits that have typically been coveted by older workers.

   Annual base salaries continue to be upcoming grads’ most important decision factor in considering a job offer, according to Claudia Tattaneli, CEO at Universum Communications. The Philadelphia-based research and consulting firm recently surveyed 29,046 undergraduates from 123 colleges. More than 80 percent of participants said they would accept or reject a job based on the salary that a company is willing to offer.

   However, considerations like medical coverage and a 401(k) plan are also on their radar screens, ranking in second and third place, respectively–ahead of vacation days, paid holidays and guaranteed annual bonuses. Almost 40 percent of undergrads responded that family health insurance would be a make-or-break factor when evaluating a job offer, even though most do not have dependents. And, while retirement is decades away, about one-third of undergrads said that having a retirement plan is also an important decision factor.

   This focus on security and stability among young people is partly a response to media coverage of issues like the collapse of Enron, the presidential elections and the September 11 attacks, which exposed vulnerabilities in the social and economic safety nets, Tattaneli says.

   In addition, undergraduates are of a generation that is highly influenced by their parents–aging baby boomers who are acutely aware of the important effect that health insurance and retirement plans can have on quality of life.

   The single most important step that companies can take to attract and engage the future workforce is to realize that young adults are savvy and unique, Tattaneli says. Indeed, today’s undergrads break the mold on many fronts.

   When asked in another survey which person–contemporary or historical–they would most like to have dinner with, the majority did not go with the cliché response of a rock musician or Hollywood star. Instead, they surprised researchers by selecting a figure from more than 2,000 years ago: Jesus.

   Unless companies are prepared to drop antiquated notions about how the next workforce generation thinks, they may struggle to achieve their hiring goals

Posted on April 11, 2006July 10, 2018

Personal Debt Can Drive Employees to Distraction

Americans’ attitude toward debt has changed dramatically in the past two decades, from embarrassment to acceptance. Many people now see debt as simply part of modern life.

   Two results of this change of heart are the lowest personal savings rate since the Great Depression—in January 2006 it dropped to minus 0.7 percent—and a penchant for using credit cards. More than half of workers surveyed by the Employment Benefit Research Institute for its “2005 Retirement Confidence Survey” say they carry credit card debt month-to-month.

   Despite its social acceptability, debt problems cause stress and anxiety that sap workers’ productivity, cause health problems and increase the likelihood they will leave a job in search of better pay.

   “They are absent more frequently and waste time at work dealing with financial matters—on the telephone with creditors, trying to get a loan from their 401(k),” says E. Thomas Garman, author of more than 30 books on personal finance, a professor emeritus at Virginia Tech and former executive director of the university’s National Institute for Personal Finance Employee Education.

   Personal debt may be a personal problem, but many employers now recognize the potential drag on their bottom line. Increasingly, companies are including basic financial education courses as part of their employee assistance programs.

   The timing is right: Garman’s March 2005 research showed that 30 percent of U.S. employees feel overwhelming distress over their finances. At the end of 2005, Chicago-based EAP provider ComPsych asked employees that it serves to describe their financial situation. Twenty-eight percent said they were not only worse off than last year, but are also just one major setback away from financial disaster.

   Kathy Stoughton, a financial specialist with ComPsych, says the company has seen a rise in demand from clients for basic money management, budget strategizing and debt management courses. Its most requested workshop is “How to Get Beyond Living From Paycheck to Paycheck.”

   Last year, 45 percent of calls to a financial hotline run by Financial Finesse, a financial education provider in Manhattan Beach, California, were about debt, up from 39 percent in 2004. Two of the most commonly asked questions were “How do I put together a budget?” and “How do I deal with my creditors?”

   Liz Davidson, CEO of Financial Finesse, says her company used to conduct workshops for clients related to events like layoffs or mergers to help employees figure out what to do about their benefits. Now Davidson says almost all of her company’s clients are asking for financial education courses.

   Aflac, an international insurance company headquartered in Columbus, Georgia, began offering financial lunch-and-learn sessions for employees seven years ago. The focus largely was retirement planning, investment strategies, college savings plans and home buying. But in the past year and a half the company has added several basic money management courses that teach employees how to create a budget so that what is spent doesn’t exceed what’s coming in.

   “These are all very well attended. In fact, because we limit the number in each session to control costs, most of our sessions have wait lists,” says Chad Melvin, manager of corporate training and development.

   Still, that cost is minimal–just lunch–since most of the presenters do not charge a fee and Aflac provides the classroom space. Many presenters are local nonprofits that provide financial education or investment advice, but if the presenter is a vendor that might gain financially from the program—such as Merrill Lynch or Wachovia—that vendor pays for lunch.

   Although Melvin doesn’t know how many employees have changed their habits as a result of these sessions, he does know that morale and retention are better because of them.

   “I see that employees really feel the company has their best interests at heart,” he says. And Aflac’s retention rate is 87.3 percent, a few points higher than the industry average.

   Another benefit employers hope to realize as a result of these courses is an increase in 401(k) plan participation—it’s the primary reason a majority of Financial Finesse clients say they offer financial education.

   “The challenge for these companies is that about 30 percent of their employees aren’t participating in retirement plans because they just can’t afford to do so,” Financial Finesse’s Davidson says.

   In fact, next to the desire to increase retirement plan participation, Davidson says employers’ biggest concern is reducing the number of 401(k) loans employees are taking.

   But it’s a Catch-22. Jinhee Kim, an assistant professor of family studies and personal finance at the University of Maryland, studies how financial education changes workers’ attitudes and behaviors. Kim says that although many employers continue to offer traditional retirement planning seminars, they are useless if employees don’t have cash to invest in the first place.

   For many employees, rising health insurance premiums exacerbate debt problems.

   Professor and author Garman says he recently consulted with an employer that had 300 employees, and although he gave those employees a raise each year, it wound up being less than the increase in their health care insurance premiums. “He urges them to put money into their 401(k) plans and they look at him like he’s crazy,” Garman says.

   Another complication for employees is the recent changes in bankruptcy laws that have made it much harder to qualify.

   “We get lots of calls about bankruptcy. A lot of folks who want to know if they are still eligible for it and the pros and cons,” says Jonathan Hefner, manager of legal and financial services for Ceridian, a human resources outsourcing company in Minneapolis whose EAP serves about 1.2 million employees nationwide. Many of those in serious financial straits that now can’t file for bankruptcy are looking for help in formulating another plan.

   Basic financial management courses can help with those plans, and although they aren’t a panacea for a workforce mired in debt, research shows education can change bad spending and saving habits. A study conducted by professors Kim and Garman in 2003 and published in the Journal of Compensation and Benefits, showed that 80 percent of respondents who had received a combination of workplace financial education and individual financial counseling felt they had a more adequate knowledge of personal finances. More than 44 percent said they had developed a plan for their financial future and about 37 percent reduced some of their personal debt.

    Businesses also benefit by having a less preoccupied workforce. Financially distressed workers make lots of poor financial decisions for themselves and their employers, Garman says.

   ComPsych’s Stoughton agrees.

   “This is a decision-making skill employers are teaching,” she says. “If an employee learns how to make good decisions–financial and otherwise—for themselves, chances are they will make good decisions on behalf of the company.”

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