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Posted on April 29, 2009June 27, 2018

A Nation Under TARP AFLAC’s Ahead of the Game

Congress is considering rolling out to all public corporations the executive compensation restrictions that now apply only to companies receiving assistance under the Troubled Asset Relief Program. Current proposals include mandatory say-on-pay provisions, which give shareholders an advisory vote on executive pay.


But little will change at Aflac, the Columbus, Georgia-based insurer, where the board and the CEO have taken a series of pre-emptive measures that include many of the executive pay controls now captured in legislative proposals.


Three years ago, long before the executive pay controversy reached its current crescendo, Aflac became the first U.S. company to institute say on pay.


In February 2007, it implemented a clawback policy allowing Aflac to recover an executive’s compensation under certain circumstances. Then last November, CEO Daniel Amos gave up the severance pay provisions in his contract; and in February, with Aflac’s share price falling, he announced that he would forgo his 2008 bonus of $2.8 million.


Audrey Tillman, executive vice president of corporate services, who leads human resources at Aflac, is sanguine about the consequences of mandatory say on pay for all companies. “If an organization has true pay for performance, there’s no reason to be anxious about say on pay,” she says. It gives you a pulse about what shareholders think, and all HR executives should want to know that.”


Or maybe not. At many companies, say on pay will land in the laps of some extremely angry shareholders. Aflac launched say on pay at a time when its share price was rising and investor relations were strong. Its say-on-pay provision and the CEO’s self-policing actions have generated a flurry of positive press reports. Even with the pay changes in place, the CEO’s total compensation package remains very attractive and the company faces a far lower risk of losing its executive talent than most.


But most companies that now face the imminent prospect of instituting similar executive pay changes are not so well positioned. In fact, new legislative and regulatory restrictions are unfolding at the precise moment when executive pay plans have already lost much of their motivational and retention value. Boards and the HR executives who support them are struggling to restore that motivational and retention power with market forces and the regulatory environment clearly aligned against them.


The legislative wave
The American Recovery and Reinvestment Act of 2009, signed into law February 17, codified pay restrictions for the more than 400 companies receiving TARP funds.


“The TARP model for say on pay will become law this year,” says Steven Van Putten, Watson Wyatt Worldwide’s East region executive compensation director. “More frightening is that other TARP provisions will be applied to all companies.”


In addition to say on pay, TARP-like clawback provisions and severance pay restrictions are on the table. And the deep cuts in the tax deductions for executive compensation at TARP companies may soon affect all corporations.


“With TARP, we have a glimpse into the future of how government is prioritizing executive pay issues,” says Irv Becker, national practice leader for the executive compensation practice at Hay Group, Philadelphia. He believes that say-on-pay legislation is inevitable and that severance pay restrictions may follow. Mandatory clawback provisions are under consideration, but Becker believes that Congress may not act because so many companies are now adopting clawbacks in response to shareholder pressure.


Becker says the government is more likely to use the tax code rather than pay caps to suppress executive compensation. “The general direction is to use deductibility to inflict more pain,” he notes. “Government will push the burden back to compensation committees and shareholders.”


The American Recovery and Reinvestment Act cut the long-standing Internal Revenue Code 162(m) $1 million deduction for non-performance-based compensation to $500,000 for all compensation at TARP companies. Van Putten believes Congress may now apply the $500,000 limit to all companies and broaden the types of compensation brought under the deduction limit.


Becker believes the government may retain the $1 million deduction for non-TARP companies but apply it to all compensation, eliminating the distinction between performance-based and non-performance-based components.


TARP restrictions on severance are also likely to appear. “Historically, the government had only limited severance in a change-of-control situation, but for the first time, it has now broadened it beyond change in control for TARP companies, and may extend the limits to all companies,” Becker says. “Also, it may limit deductibility for severance, including severance unrelated to a change in control, which would be very significant.”


All of these possible changes could set off a scramble to adjust compensation and account for those adjustments in next year’s proxy statements. And if say on pay becomes law, those statements will draw even greater levels of scrutiny.


Aflac, which reported revenue of $16.6 billion for 2008, has already done the work. The company’s proxy statement provides 12 pages of tables detailing every aspect of executive compensation, supported by an additional 12 pages of compensation discussion and analysis, prepared by the finance function, the compensation committee and Mercer, Aflac’s compensation consulting firm.


Tillman attends the compensation committee meetings to assist and provide documentation. At the company’s May 2008 shareholder meeting, with say on pay in place, 93 percent of shareholders voted in favor of the company’s executive compensation practices.


Compensation experts note that the simple up-or-down advisory vote offers no information on which elements of the compensation package shareholders approve or disapprove of. A yes vote may make the board reluctant to institute the necessary changes going forward. Some governance experts are concerned that say on pay opens the door to shareholder intervention in a wide range of board decisions about issues that remain beyond the purview of most investors.


Tillman is undeterred. “Some shareholders can’t understand complex executive pay packages, and some will vote emotionally based on their own circumstances, but the large institutional shareholders can understand executive pay packages, and the board and the CEO should be aware of their perceptions,” she says. “We want to have our approach validated.”


Tillman met with Amos before he announced that he would refuse his 2008 bonus, but the company made no formal statement to employees. “They know our CEO and know that he is sensitive to sentiments around the country,” Tillman says.


Aflac has not instituted layoffs, but it cut the merit pool from its traditional annual 3.5 percent increase to 3 percent for 2009. “We have a very conservative philosophy on hiring and merit increases, and that’s paying off now,” Tillman says.


All employees receive a profit-sharing bonus that has paid out for 14 consecutive years. The company has not modified the traditional components for 2009, but is now reviewing targets.


Preserving motivation, retention
As of October 17, before the full effects of the crisis unfolded, 90.3 percent of Fortune 500 CEOs held underwater stock options, and the median year-to-date value of aggregate option holdings for Fortune 500 CEOs was down 63 percent, according to Equilar.


“The downturn has gutted stock prices, so equity programs no longer provide proper motivational and retention value at many companies,” Van Putten says. “In addition, there are new questions about how to set performance metrics and goals in an uncertain environment.”


With public and shareholder scrutiny and legislative actions focused on the components of executive compensation that are not performance based, HR executives will need to support boards that are now moving quickly to revise executive severance, perks and supplemental executive retirement plans. “This goes a long way to addressing critics,” Van Putten notes.


At the same time, boards and HR executives are working to redesign executive pay programs to restore the retention and motivational power of performance-based plans. “It’s all about increasing the probability that plans will pay out,” Van Putten says. “Otherwise, it’s too de-motivating. Every company is exploring how to handle the fact that equities are not performing. Some are considering exchanging underwater options, but this approach is not gaining traction at midsize and large companies because of the potential for shareholder criticism.”


If an option exchange is not feasible, the board can replenish shares in the program. “Boards will look to get new share plans approved to reload executives,” Van Putten says.


The payout problem is also drawing attention to performance metrics and goals. “Companies are revisiting earnings-based metrics and putting greater emphasis on cash flow or return on investment or return on capital, which say more about preserving the company’s value,” Van Putten notes. Another move under way entails increasing the line of sight by moving to division- or unit-based goals for annual incentives.


In addition to assisting the board with redesigning executive pay, HR executives must ensure that the modifications are aligned with broader changes in the workplace.


“HR executives can be sensitive about layoffs, morale and how executive pay is perceived internally,” Van Putten says. “Cuts should always start at the top. Begin by eliminating bonuses or paying them out in restricted stock. Eliminate salary increases at the top and then work your way down.”


With market forces slashing executive pay and legislative and regulatory actions for further reductions now pending, redesigning compensation to support its motivational and retention power is likely to be an ongoing process for many months to come.


Workforce Management, April 20, 2009, p. 1, 14-19 — Subscribe Now!

Posted on April 29, 2009June 27, 2018

TOOL Swine Flu Resources for Workforce Managers

Here are tools, resources and background information on swine flu and on past influenza-related issues to help you prepare you business and workforce for a possible widespread outbreak of the disease.


  • TOOL: Preventing Flu in the Workplace
  • TOOL: Questions and Answers About Swine Flu From the CDC
  • Pandemic Alert Raised: Background Information
  • Workforce Management Exclusive Online Resource Series: Preparing for Disaster
  • Group Offers Swine Flu Preparation Steps for Businesses

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Posted on April 28, 2009June 27, 2018

Chrysler-UAW Agreement Said to Give Union 55 Percent Stake

UAW local chiefs late Monday, April 27, unanimously approved labor concessions that would cut Chrysler’s cash payments to a retiree health care trust in exchange for 55 percent of the equity in the planned Chrysler-Fiat partnership, a source familiar with the accord said.


Additionally, the United Auto Workers agreed to allow Chrysler to hire as many lower-wage new workers as it can until 2015, the source said. Those workers start at $14 an hour, compared with $28 an hour for veteran workers, and also receive fewer benefits. The number of lower-wage workers had been capped at 20 percent of the workforce.


Approval by the local leaders clears the way for the tentative agreement to go to Chrysler’s 26,000 UAW-represented hourly workers for ratification. That voting will be finished by Wednesday, April 29, one day before Chrysler must complete a government-ordered alliance with Fiat to prove its viability and be eligible for $6 billion in additional rescue loans.


Without the aid and the Fiat deal, Chrysler may file for bankruptcy protection. Failure to negotiate concessions with debt holders may also trigger a bankruptcy filing.


Spokespersons for Chrysler had no immediate comment, while counterparts at the UAW couldn’t be reached.


The source said the retiree health fund, or voluntary employee beneficiary association, would get a note for $4.59 billion in cash plus interest that would be paid in increments through 2023. The remainder of a previous $10.6 billion Chrysler obligation would be made in stock in the new Chrysler.


The VEBA stock could eventually be sold, with the federal government sharing in any appreciation of value. The note plus interest represents roughly half the value of the VEBA debt that Chrysler owes, the source said.


The stake would amount to about 55 percent of Chrysler stock, the source said.


Fiat, as part of the proposed partnership, would get an initial stake of 20 percent, rising to 35 percent if the Italian automaker reaches certain benchmarks set by the U.S. Treasury as part of the bailout plan.


Fiat has agreed to build at least one vehicle in one of Chrysler’s U.S. plants, the source said. Neither the plant nor product was identified.


Chrysler workers in Canada on Sunday, April 26, ratified a concessionary deal by an 87 percent vote as negotiators from the UAW and Chrysler reached their tentative accord. The automaker is still trying to persuade lenders to reduce their debt from $6.9 billion to $1.5 billion plus 5 percent in the restructured Chrysler.


Other concessions include a reduction of job classifications. Chrysler plants will operate with just two classifications of production workers and two classifications of skilled trades.


Under the existing contract, plants can have many more classifications.


In February, UAW workers at Chrysler made another round of concessions as workers forfeited cost-of-living raises, lump-sum bonuses and some break time.


Filed by David Barkholz of Automotive News, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.

Workforce Management’s online news feed is now available via Twitter.

Posted on April 28, 2009June 27, 2018

Kelly Revenue Drops 24.9 Percent

First-quarter revenue fell 24.9 percent at Kelly Services Inc. to $1.04 billion from $1.39 billion in the year-ago quarter. Revenue was down 19 percent on a constant currency basis.


The Troy, Michigan-based staffing firm reported declines in revenue across most of the geographic regions. In the U.S., first-quarter revenue fell 21.4 percent year-over-year to $644.8 million.


In the U.K., first-quarter revenue fell 40.4 percent year-over-year to $62.6 million. Kelly also said it took a $5.4 million restructuring charge in the U.K. as part of its plan to close offices in that country.


Americas commercial staffing revenue fell 24.9 percent year-over-year, and Americas professional and technical revenue fell 17.3 percent. The Americas include the U.S., Canada, Mexico and Puerto Rico.


Kelly posted a first-quarter net loss of $15.5 million, compared with net income of $8.2 million in the first quarter of 2008.


—Staffing Industry Analysts


Workforce Management’s online news feed is now available via Twitter.


 

Posted on April 27, 2009June 27, 2018

Chrysler, UAW Reach Agreement, Boosting Prospects for Fiat Alliance

Chrysler and the United Auto Workers have agreed to revised labor terms that may help the automaker forge an alliance with Fiat and qualify for additional U.S. rescue loans.


The deal will alter Chrysler’s financial obligations to the union’s retiree health care plan and comes four days before a U.S. deadline for Chrysler to tie up with the Italian automaker. Chrysler, surviving on $4 billion in U.S. aid, is still negotiating new terms with its creditors.


Chrysler said the agreement should provide the framework for competitiveness and help the automaker to “continue to pursue a partnership with Fiat.”


Failure to revise deals with lenders and seal the Fiat alliance could shut off access to additional U.S. government aid, leaving Chrysler to face potential liquidation.


“We recognize this has been a long ordeal for active and retired auto workers, and a time of great uncertainty,” UAW president Ron Gettelfinger said in a statement. “The patience, resolve and determination of UAW members in these difficult times is extraordinary, and has made it possible for us to reach the agreement.”


The union said Chrysler, Fiat and the U.S. Treasury Department agreed to the deal.


The agreement involves further concessions to the UAW-Chrysler contract agreed to in 2007. Workers must approve the terms by Wednesday, April 29. No details were offered.


Like an accord with the Canadian Auto Workers announced Friday, April 24, and ratified Monday, April 27, the UAW concessions don’t include a wage cut, said a source familiar with the talks. The union has agreed to additional concessions to the $10.6 billion retiree health care trust, or voluntary employee beneficiary association, that Chrysler had proposed funding half with equity and half with cash, the source said.


The UAW concessions are at least as deep as those settled by the CAW, the source said. Those CAW savings were pegged at about CA$240 million ($198 million) annually. The CAW’s givebacks include additional break time, a vehicle purchasing discount and tuition reimbursement.


The CAW said its members voted 87 percent in favor of their new collective agreement with Chrysler, which has about 8,000 unionized workers in Canada.


The union made the concessions in order to try to help the company qualify for government aid in Canada.


“Our members understand better than anyone the current turmoil of the domestic auto industry,” CAW president Ken Lewenza said.


“The high acceptance of this agreement is a recognition that although workers did not cause this crisis, we all have an interest in maintaining good jobs and ensuring the auto industry remains central to the overall Canadian economy.”


The UAW represents about 26,800 Chrysler workers in the United States. The company also has a contract buyout offer on the table for those workers that expires Monday, April 27.



Filed by David Barkholz of Automotive News, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.


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Posted on April 27, 2009June 29, 2023

No Bells or Whistles Allowed

During the downturn, firms continue to need talent management products to make smarter job cuts, maximize employee performance and keep tabs on the people they’ll need to thrive as the economy recovers.

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Workforce Management, April 20, 2009, p. 20 — Register Now!

Posted on April 27, 2009June 27, 2018

Vendor Viability Looming Larger

The economic downturn raises the stakes on the viability of talent management software vendors.


Dozens of firms pitch some variety of talent management software, broadly defined as tools for such key HR tasks as performance management, compensation management, recruiting and employee development.


Sales of the software have been brisk in recent years, in part because firms worried about a looming shortage of talent. But companies are slowing their investments in new talent management technology amid broader belt-tightening. Research firm Bersin & Associates says talent management software sales jumped 16 percent last year to nearly $2 billion, but the rate of growth will slip to about 14 percent for 2009.


Consolidation among vendors in the field likely will continue, and some providers may fail, analysts say. Such disruption can lead to big headaches for customers. A merger can mean a favorite product is no longer improved or kept current with the latest government rules. Taleo acquired Vurv last year and said it will support Vurv recruiting products for large organizations until July 2011.


And if a vendor goes out of business, a customer can be stuck without a crucial business tool.


Jim Holincheck, an analyst with research firm Gartner, says that when organizations buy a “perpetual license” to a software product, it’s wise to keep the source code in escrow. That means a neutral party holds a copy of the code and technical documentation, releasing it to the customer under certain conditions such as the vendor going belly-up. Holincheck also suggests that customers set up contracts to ensure that a buyer of the software firm must honor the terms of existing deals. Another key stipulation is the option to end the contract or get a rebate if there’s a change in control of the vendor.


A basic step organizations should take to protect themselves from vendor disruptions is backing up data, says Naomi Bloom, managing partner at consulting firm Bloom & Wallace. Particularly vulnerable is information stored remotely by providers that deliver their software as a service over the Internet through a Web browser. “If I have an applicant tracking product delivered as software as a service, and they shut down, I need to have my data,” Bloom says.


Experts also counsel organizations to monitor the health of their software vendors. One way is to look at the quarterly financial reports of publicly traded firms. Customers also can ask privately held vendors to disclose such information as their cash reserves, sales and profitability.


Another key area to check is the vendor’s “brain trust,” Bloom says. She recommends using the professional network LinkedIn to track changes in senior management, which can signal possible trouble at a firm.


Current sales are another useful barometer, Bloom says. Organizations can learn about their vendor’s latest sales by being active in user groups and by serving as reference customers.


Holincheck says even big fish in the talent management software pond, such as Kenexa or Taleo, could be acquisition targets. Company share prices have plummeted since September as the stock market overall has dropped.


“It could happen anywhere in the chain,” Holincheck says.


Workforce Management, April 20, 2009, p. 20 — Subscribe Now!

Posted on April 25, 2009June 27, 2018

Are You ‘Among the Best’

Despite how much I like to write about bad management practices (as I did here last time with my annual Stupidus Maximus Award), most people gravitate to the good stuff. They want to know about the really wonderful business initiatives that make great companies stand out.


I can’t say I blame them. Learning about what makes successful organizations tick helps anyone who is serious about business figure out what it takes to take their own organization to the next level.


There are lots of awards, books and case studies that focus on top-notch business performance, from “best places to work” lists to such books as Good to Great and Built to Last. But none of those focuses on the people management practices that drive an organization’s bottom-line business results. And, that’s where Workforce Management’s annual Optimas Awards come in.


Now in their 19th year, the Optimas Awards honor organizations that exemplify the skill and ingenuity it takes to succeed in the 21st century. The organizations we honor each year have reinvented the workplace, streamlined government HR processes, created innovative partnerships, confronted talent shortages, saved a corporate reputation, nurtured a learning environment in a fast-paced business setting, and sidestepped the pitfalls of an acquisition, to name but a few of the Optimas winners’ accomplishments.


More important, Optimas Award winners prove that astute workforce management can be practiced anywhere: in family businesses and the public sector, in the Fortune 500 and in small organizations, in big cities and on the farm—in industries of every sort, in other words.


The Optimas Awards process is fairly simple. Organizations can nominate themselves, or, they can be nominated by someone else (a consultant, for example), in one of 10 different categories. All of the information is on our Web site, at www. workforce.com/optimas, but the real key to a winning entry is the ability to demonstrate how a workforce initiative achieved measurable bottom-line business success in response to the organization’s business needs, issues or challenges.


Previous Optimas General Excellence winners range from mega-companies including Levi Strauss, Hewlett-Packard, McDonald’s and Google to lesser-known organizations such as the Bank of Montreal, the city of Hampton, Virginia, and last year’s winner, Crouse Hospital in Syracuse, New York. In fact, this is one competition where size truly does not matter; it’s the quality of the workforce management initiative—and the impact on the organization’s bottom line—that matters most.


Optimas Award winners are “among the best” (which is what optimas means in Latin) and must reflect the leadership, vision and energy that define workforce management. In that vein, I’m highlighting the call for 2009 Optimas nominees now because the deadline for this year’s competition is April 24 and coming up fast.I frequently get asked just what Workforce Management judges look for in choosing Optimas winners. When that happens, I like to point to a quote from Wells Fargo CEO Dick Kovacevich. The bank was a 2005 Optimas General Excellence winner. Kovacevich described how his company pulled off a massive merger and yet managed to both minimize layoffs AND increase profits by 13 percent.


“Everything we do at Wells Fargo starts with our people,” Kovacevich said. “Why? Because when people are properly incented, rewarded, encouraged and importantly recognized, they provide better service, generate more sales and produce even better business results. This generates more revenue, which results in greater profits.”This is the essence of the Workforce Management Optimas Awards: smart business practices that focus on better leveraging an organization’s greatest asset—its workforce—to better drive the bottom line.


I hope you agree that people practices are paramount, and better yet, I hope you’ll enter this year’s contest and tell us what your organization is doing that is worthy and impressive—and delivers superior bottom-line business results. I would love to honor your organization with one of our 2009 Optimas Awards.

Workforce Management, April 20, 2009, p. 34 — Subscribe Now!

Posted on April 24, 2009June 27, 2018

House Bill on 401(k) Fee Disclosure Introduced

Legislation that would require that all fees be disclosed to 401(k) plan participants in simplified form is needed, most of the panelists testified at a hearing on the legislation Wednesday, April 22.


“401(k) fee disclosure reforms are long overdue,” testified Mercer Bullard, founder of Fund Democracy Inc. of Oxford, Mississippi, a mutual fund shareholder advocacy organization. He is also assistant professor of law and the University of Mississippi in Oxford.


“Under current law, figuring out your 401(k) fees is like trying to find a needle in a haystack, except the needle has been broken into three parts and has been put into three different haystacks,” Bullard said.


Investment management fees are disclosed as a percentage of assets in plan prospectuses, administrative fees are disclosed in dollar amounts in Department of Labor Form 5500, and other account fees specific to participants are on quarterly statements, he said.


The current system amounts to an “absurd patchwork of disclosure requirements,” Bullard said.


The hearing by the House Subcommittee on Health, Employment, Labor and Pensions was held to discuss legislation introduced Tuesday by Subcommittee Chairman Robert Andrews, D-New Jersey, and House Education and Labor Committee Chairman George Miller, D-California.


The subcommittee is part of the Education and Labor Committee.


Similar legislation was approved last year by the committee, and Sen. Tom Harkin, D-Iowa, announced Wednesday that he is introducing a similar bill.


Simplifying fee disclosure would allow plan participants to make better investment choices to reduce fees, which can substantially erode retirement savings during the long-term, Miller said.


In the current volatile market, “You need to be able to hold on to every dollar possible,” he said at Wednesday’s hearing.


In addition to disclosure of all fees, the bill also would require employers to offer a low-cost index investment option in order to be protected from liability.


Most of the witnesses testifying at Wednesday’s hearing supported the legislation.


“Providing plan fiduciaries and plan participants with additional targeted information about fees and expenses will promote better investment decisions and help 401(k) plans to better deliver retirement security to the American workforce,” testified Kristi Mitchem, managing director and head of U.S. Defined Contribution at Barclays Global Investors NA of San Francisco.


Republicans warned against attributing huge losses in 401(k) accounts solely to plan fees.


“We do no one a service … to suggest the cataclysmic failure in our markets are no more a function of so-called hidden fees,” said Rep. John Kline, R-Minnesota Most of the sharp drop in 401(k) assets are due to the decline in the market, he said.


Requiring that fee disclosure be standardized and broken down into broad categories will not work for all 401(k) plans, testified Larry Goldbrum, general counsel of the SPARK Institute Inc. of Simsbury, Connecticut, which represents plan service providers.


“We urge the committee to reconsider whether requiring disclosure through a one-size-fits-all solution is appropriate,” he said.


“Not all fees fit into categories,” Goldbrum said.



Filed by Sara Hansard of Investment News, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.


Workforce Management’s online news feed is now available via Twitter


Posted on April 24, 2009June 27, 2018

San Francisco Health Care Spending Requirement to Rise in 2010

Employers with employees working in San Francisco will have to pay more next year to comply with the city’s controversial health care spending law.


Beginning on January 1, employers with 100 or more employees will be required to spend $1.96 per hour per covered employee on health care, up from $1.85 in 2009, while employers with 20 to 99 employees must spend at least $1.31 per hour, up from $1.23, city officials announced Wednesday, April 22. Employers with fewer than 20 employees are exempt from the spending requirement.


That spending requirement can be satisfied in a variety of ways, including payment of employees’ health insurance premiums and contributions to health savings accounts and health reimbursement arrangements.


The spending requirement applies to employees working at least eight hours per week.


Last year, a three-judge panel of the 9th U.S. Circuit Court of Appeals unanimously ruled, in a challenge to the 2006 law filed by a San Francisco area restaurant trade group, that the ordinance was not pre-empted by the federal Employee Retirement Income Security Act.


Earlier this year, the full appeals court declined to review the panel’s decision.


The Golden Gate Restaurant Association intends to ask the U.S. Supreme Court to review the appeal panel’s ruling.



Filed by Jerry Geisel of Business Insurance, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.


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