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Posted on December 5, 2008June 27, 2018

Job Cuts More Widespread Than Initially Reported

Employers have slashed nearly 1.9 million jobs since the recession officially began one year ago, with the majority of these cuts taking place in the last three months, according to the latest Labor Department data released Friday, December 5.


The recent acceleration is leading some to predict that employers are just getting started and that a massive wave of job cuts will continue well into next year.


“As corporations attempt to put some balance back in their balance sheets, many are finding that the only way to do this is to start cutting staff—and in big numbers—right now,” said Madeline Schnapp, director of macroeconomic research at TrimTabs Investment Research.


That’s evident in the latest jobs report, which showed employers cut 533,000 positions in November, the largest loss for a single month since December 1974. Schnapp predicted employers will continue to drastically reduce headcounts and said companies could eliminate anywhere from 1 million to 1.5 million more jobs through the end of February.


“Employers are saying, ‘If we’re going to do this, let’s do this and get it over with,’ ” she added.


Along with the 533,000 cut in jobs that the Labor Department reported for November, it revised its previous estimates of job losses for both September and October.


Instead of the 284,000 cuts it previously estimated took place in September, the Labor Department is now reporting that employers actually shed 403,000 jobs during the month—a 41 percent increase over its original projection. For October, the Labor Department now says 320,000 positions were eliminated, a 33 percent spike from the 240,000 it reported previously.


All told, 1.26 million jobs have been cut over the last three months. That works out to roughly two-thirds of the total number of payroll positions eliminated in 2008.


The latest reductions brought the unemployment rate to 6.7 percent in November, up from 6.5 percent in October.


Filed by Mark Bruno of Financial Week, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.

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Posted on December 5, 2008June 27, 2018

Attacks in Mumbai Could Force Execs in U.S. to Rethink Outsourcing Plans

The fallout from the recent terrorist attacks in Mumbai, India, will most likely be felt in U.S. boardrooms, as officers and directors reassess the risks involved in running outsourcing operations in that tension-racked country.


Granted, it’s not likely many U.S. businesses will immediately cancel outsourcing contracts with Indian vendors in the wake of the attacks, which may have killed more than 300 people. India has become the preferred outsourcing destination for U.S. corporations, with American businesses sending approximately $24 billion in technology work to Indian cities such as Mumbai, Kolkata, Chennai, Hyderabad and Bangalore in 2008. All told, U.S. companies will probably ship around $36 billion in outsourcing assignments (including IT and nontech work) to India this year, says Sanjay Puri, president of the U.S. India Business Alliance.


Typically, outsourcing deals with Indian vendors cover several years. Breaking a contract could prove to be costly, and might also threaten a client’s back-office operations or supply chain.


But Indian outsourcers are undoubtedly nervous about the situation. While the attacks last month targeted hotels, public transportation, a hospital and a Jewish center, published reports in India say the nation’s IT and outsourcing sectors remain a top target of extremists.


To guard against attacks, outsourcing vendors most likely will have to beef up the already-tight security at their facilities. Vehicles attempting to enter the Tata Consultancy Services facility in Kolkata, for example, are routinely searched by armed guards and police dogs.


More stringent precautions will cost money and boost the price of outsourcing vendors’ services. Insurance rates for the vendors are sure to go up as well, further jacking up operating costs and eroding the price advantage of doing business in India.


That’s the last thing Indian outsourcing vendors like TCS, Satyam Computers and Infosys need. Although India is still a low-cost-labor country, it’s not nearly as cheap as it once was.


Compensation consultant Hewitt Associates is predicting that the average Indian worker’s wages will increase 15.2 percent this year. That follows the 15.1 percent increase in 2007 and marks the fifth consecutive year of double-digit wage increases in India. Hewitt projects annual wage increases will stabilize at around 10 percent by 2012.


In fact, managers at some U.S. companies have discovered that offshoring in India is not quite the cost saver they imagined. That’s particularly true for captive offshore operations, in which the U.S. parent sets up and runs the outsourcing operation, usually employing local workers to staff much of the operation.


A TowerGroup report on offshore outsourcing of financial services businesses predicts that the erosion of India’s wage advantage and the country’s increased political risk “will lead [financial services] firms to sell off more captives, just as CitiGroup sold its Citi Global Services to TCS in the fall of 2008.”


Analysts agree that the attacks in Mumbai—which extracted a terrible human price—will add to the bill for captive offshoring. “Outsourcing is definitely going to cost companies more money now because they’re going to have to beef up their security, they’re going to have to take precautions regarding traveling and where to stay, and they’re going to have to pay their people more money to compensate for the danger,” said Don Jones, international tax partner at consulting firm BDO Seidman.


Puri noted that U.S. corporations may experience additional costs associated with managing employees after the attacks. This could include the cost of communicating clear safety procedures, paying for stricter background checks on employees and dealing with “psychological issues” stemming from the attacks.


“If something happens to some of their employees, directly or indirectly, they have some level of responsibility, whether it’s legal or moral,” he said.


U.S. companies will also spend time and money devising alternatives for their outsourcing operations in India.


“They are making sure they have contingency plans in place and making sure the provider they are using does have the appropriate policies, processes and systems in place to handle such an event were it to occur,” said Stan Lepeak, managing director of global research at business advisory firm EquaTerra. “Any good provider is going to have redundancy in multiple locations so that if something did happen, the impact to the buyer of the services would be negative.”


But many corporations are taking the issue of redundancy out of the hands of their providers.


“These are large multinational companies, so we are not seeing a one-center strategy where they are only located in India or any one place,” said Charlie Aird, a senior managing director at PricewaterhouseCoopers.


He said companies are broadening their outsourcing to better correspond to the language and cultural needs of their client base. For example, they may place the bulk of their Latin American outsourcing in Brazil or Chile and their European outsourcing in Poland or Romania. Expect to see companies protect themselves by diversifying their outsourcing operations globally.


In the meantime, they can expect to pay more in India. Jones of BDO Seidman said corporations with captive operations already have to pay executives about 20 percent more to relocate overseas. Even companies that simply source material in India will now have to increase the pay of executives who fly there to monitor those operations.


“I’ve seen people paid up to two times the salary just for the risk factor,” he said. “Nobody wants to go over there and get shot.”


Filed by Matthew Scott of Financial Week, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.

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Posted on December 5, 2008June 27, 2018

Washington Comp Rates to Rise 3 Percent

The Washington Department of Labor and Industries announced Monday, December 1, that workers’ compensation premiums will increase an average of 3 percent for 2009 policies.


Actuarial calculations indicate a need for a 6.3 percent rate increase because of medical inflation and other factors, the department said in a statement. But the increase will be limited to 3 percent because “we recognize the difficult economic environment for business and workers and wanted to limit the increase as much as possible,” director Judy Schurke said in the statement.


Lowering the premium increase to 3 percent from 6.3 percent will result in an expense shortfall of $62 million, which will be absorbed by a contingency reserve, the department said.


(Read related stories “North Carolina Approves Comp Rate Decrease,” “Florida Approves Comp Rate Decrease” and “California Comp Rate Increase Is Approved.”)


Filed by Roberto Ceniceros of Business Insurance, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.


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Posted on December 4, 2008June 27, 2018

Automatic Enrollment Becoming the Norm

More employers are adding automatic enrollment to their 401(k) plans as they strive to get and keep their employees saving for retirement in what has become many employers’ primary savings plan vehicle.


    “It’s really evolving into an automatic 401(k) world,” says Liz Miller, senior consultant in the retirement practice of Towers Perrin in New York.


    In 2007, more than half of large plans reported using 401(k) automatic enrollment, while the percentage of small plans using the feature increased from 6.8 percent in 2006 to 11.1 percent in 2007, according to the 51st Annual Survey of Profit Sharing and 401(k) Plans, released in September by the Profit Sharing/401(k) Council of America in Chicago.


    Pamela Hess, director at retirement research consulting firm Hewitt Associates, says retirement is “top of mind” for employers, and they want to ensure employees are on track to retire, especially since defined-benefit plans are decreasing and more responsibility is falling on employees to save.


    “It’s very hard to engage employees,” Hess says. “People mean to save and they don’t. Nothing moves participation rates like auto enrollment does.”


    Experts say automatic enrollment on average increases participation rates in 401(k) plans from about 75 to 90 percent, depending on the industry.


    They attribute the across-the-board increased participation to automatic enrollment’s “stickiness,” meaning employees often choose not to opt out of the plans and, instead, continue to contribute.


    Kinder Morgan, a pipeline transporter and terminal operator in Houston, implemented automatic enrollment in June 2003 because participation in its 401(k) plan was at about 60 percent, which the company considered low, says Sandy Ward, manager of qualified plans. Five years later, in June 2008, she says employee participation surged to 91.5 percent. She says few employees opt out of the program, and many view it as beneficial.


    “401(k)s have become a better part of an employee’s savings,” Ward says. “We feel employees need to become more proactive in saving for their future.”


    Companies typically start automatic enrollment contribution rates at about 3 percent of an employee’s pay, experts say. They say the contributions are most often directed to target retirement-date funds, but are sometimes directed toward target-risk, stable-value or managed accounts.


    Not only are more employers adopting automatic enrollment for their employees, they are also implementing automatic escalation, where companies increase employees’ contributions by a certain percentage each year to combat stagnant growth and complacent employees from contributing the minimum amount. According to the Profit Sharing/401(k) Council of America survey, automatic enrollment with automatic contribution escalation increased from 8.5 percent in 2004 to 32.8 percent in 2007.


    “Auto enrollment is great, but it doesn’t necessarily address the stasis issue—employees just kind of go along with it,” says Mary Ann Langevin, defined-contribution business leader with Mercer in Norwood, Massachusetts.


    Companies typically increase employees’ contributions by 1 percent a year, says Robyn Credico, national director and defined-contribution consultant for Watson Wyatt Worldwide in Arlington, Virginia. Most companies, however, only automatically escalate contributions up to the amount of the company match or to an average ceiling of 5 percent, and very few going above 6 percent, Miller says. The ceiling for contributions is 10 percent.


    Ward says Kinder Morgan implemented automatic escalation in October 2006. Anyone contributing less than 5 percent experienced an auto increase of 1 percent. In 2008, the company revised the plan’s goal to a 6 percent contribution rate for employees, therefore automatically increasing employees’ contributions by 1 percent annually until they reach 6 percent.


    With so many more employees participating, and contributing more, automatic enrollment and escalation can be expensive for some companies, particularly those that match contributions up to a certain level. They have to begin matching contributions for employees that likely wouldn’t have been contributing before.


    “The cost of automatic enrollment is very high,” Hess says.


    Kinder Morgan, which does not offer a match program, did not incur any extra costs associated with implementing automatic enrollment, making it a positive feature for all parties, Ward says. She says despite not offering auto enrollment with a match, employees still see the feature favorably.


    “We’re pleased to see auto enrollment does work. Inertia does keep them in,” she says. “Participants seem to be not threatened by these auto enrollment features. Employees enjoy that we are conscientious enough to help them save.”


    Employers incurring additional costs associated with implementing automatic enrollment, however, appear committed to helping their employees save in part out of concern for their employees and in part for business reasons, experts says.


    “You don’t want people to stay because they have to,” Hess says. “This is the cost of doing business. We have to help people save for retirement.”

Posted on December 4, 2008June 27, 2018

State Street Corp. to Cut 6 Percent of Workforce

State Street Corp., parent of State Street Global Advisors, announced Wednesday, December 3, that it would cut 6 percent of its worldwide workforce—between 1,600 and 1,800 positions—by March 31.


About two-thirds of the jobs to be cut will be in North America, according to a news release from State Street. A spokeswoman confirmed cuts would be made across the organization but declined to say how many would be let go at the money management arm.


The reductions “will largely be achieved by consolidating middle and senior management ranks,” the news release says.


The staff reduction is part of a cost-cutting plan in response to global market turmoil, according to the release.


Filed by Douglas Appell of Pensions & Investments, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.


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Posted on December 3, 2008June 27, 2018

UAW Agrees to Suspend Jobs Bank

The United Auto Workers has agreed to suspend the Jobs Bank program and allow Detroit’s Big 3 automakers to delay making payments to a retiree health care trust in 2010 to help the automakers through their cash crisis, UAW president Ron Gettelfinger said Wednesday, December 3.


Gettelfinger spoke after summoning the presidents and chairmen from Detroit’s Big 3 locals for an emergency meeting in Detroit on Wednesday.


The union is willing to make modifications to the 2007 contracts reached with General Motors, Ford Motor Co. and Chrysler, said Jeff Everett, a local Chrysler president who attended the meeting. He said concessions on wages and benefits for active workers weren’t discussed.


“Times are tough, and we are going to do what we have to do,” said Everett, president of UAW Local 1166 in Kokomo, Indiana.


Under the Jobs Bank program, laid-off factory workers can receive as much as 95 percent of their regular pay.


Gettelfinger and the automakers’ CEOs are scheduled to appear before the Senate Banking Committee on Thursday and the House Financial Services Committee on Friday. The automakers are seeking as much as $34 billion in loans and lines of credit.


Filed by David Barkholz of Automotive News, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.


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Posted on December 2, 2008June 27, 2018

TOOL Designing Effective Presentations

You’ve got information that needs to get out to your organization. You have a few ideas on how to make your program compelling for your audience, but you think you need more. TechSoup offers suggestions that managers may find helpful with the humorously titled and written “How to Design a Bad Presentation.” Among the tips: “Jam as much information into the slides as possible. If you don’t have a lot of experience creating presentations, you may assume that the more information you include, the more your audience will learn and retain. This is often not the case.”

Posted on December 2, 2008September 3, 2019

TOOL How to Lead

Troops—whether in the military or the business world—learn from and are inspired by their leaders. If you’re seeking suggestions on how you can inspire your employees to do their best to improve company performance, BusinessLink.gov might be a site worth visiting. Its information on leading and motivating your staff covers such subjects as “What motivates employees” and “Lead your staff through change,” which may be especially useful in this time of economic uncertainty.

Posted on December 2, 2008June 27, 2018

TOOL Establishing a Benefit Program for Bicyclists

Commuters keeping an eye on gas prices, or those who want to help cut air pollution or simply want to get some exercise, are ditching their cars and biking to work. What can employers do to aid the effort? A compliance note from Sibson Consulting has information that could help guide businesses in providing the benefit. The compliance note indicates that President Bush signed the Emergency Economic Stabilization Act, which contained a provision for a tax-preferred transit benefit for bicyclists. It’s effective January 1.

Posted on December 2, 2008June 27, 2018

State Street Puts Brakes on GM Participants

General Motors Corp. was blocked by State Street Bank & Trust from allowing participants in the automaker’s two 401(k) plans to purchase GM common stock shares because of GM’s financial difficulties, said Julie Gibson, GM spokeswoman.


State Street, administrator and fiduciary for the $11.7 billion salaried employees 401(k) plan and $8.6 billion GM hourly employees 401(k) plan, refused to approve registration by GM of shares for sale to participants, Gibson said.


She said GM approached State Street before registering the shares.


Detroit-based GM sought to register additional shares of its stock for purchase by its 401(k) participants after the company suspended purchases because no more registered shares were available, Gibson said.


“It was their [State Street’s] decision it would not be appropriate to register additional shares,” Gibson said.


GM informed participants of the decision. She didn’t know if any GM employees objected to the State Street action.


The 401(k) participants owned $1.4 billion in GM stock. A breakout of the amount of GM stock held by each of the plans wasn’t available.


Gibson declined to provide data; the asset amounts came from GM filings with the SEC and are as of December 31.


Carolyn Cichon, State Street media representative, said, “State Street acts as the investment manager for the GM company stock fund. In its role as investment manager, State Street is required to follow the ERISA framework and focus exclusively on the best interests of the participants. We continue to evaluate the situation on an ongoing basis.”


(For more, read “UAW Chief: Detroit Three Quiet on Helping Retiree Funds” and “GM Doesn’t Foresee Required Pension Contributions.”)

Filed by Barry B. Burr of Pensions & Investments, a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.


Workforce Management’s online news feed is now available via Twitter.
 

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